Trusted Agent profile · Westminster
★★★★★
39 reviews across 1 platform
306 Elgin Avenue, London, W9 1JU, Westminster, W9 1JU
Sales & Lettings Ltd's office in Westminster, at 306 Elgin Avenue, is rated 4.5 out of 5 across 39 reviews on 1 platform, including 39 Google reviews rated 4.5.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve been with Sales and Letting Ltd for about 8 and a half years, and I’ve always had a great experience. They are very reliable, trustworthy, and always keep their word. Any time an issue came up, they handled it quickly and professionally. I’m genuinely happy with their service and would definitely recommend them.
5/5
GoogleSales & Lettings were our landlord's agents. We were very, very pleased. Ahmed is very professional, attentive, responsive, and fair. He worked with us and treated us like we were the clients, which we really appreciated. Thanks so much! Sales & Lettings has really cleaned up its act. At the beginning of our tenancy, we worked with a guy (who no longer works at Sales & Lettings) and he was horrible, probably linked to the previous bad reviews. He never followed up on critical issues. Ahmed, on the other hand, followed up on everything. We had to move due to work, and our experience with leaving was exceptional from showing our flat to closing out utilities and getting our deposit back. We have no reservations giving Sales & Lettings an excellent review.
1/5
GoogleIf zero stars was a choice that would be it. They are so disorganised that they don't even send IV checks on the move in. They are rude and don't know what they're doing. The house was a mess and unclened when we moved in (showing they didn't care to check after previous tenants left) and then tried to rob our deposit when we emptied the house that was full of past tenants' craps for YEARS and we cleaned everything. Obviously we fought it off and got it back as it would have otherwise been pure robbery. I wouldn't trust them as a landlord, they do not look after properties nor do they care about tenants and their health (didn't want to deal with black mold that was due to inexisting aeration systems in the house). SO much more to tell but you get the points. RUN.
5/5
GoogleWhilst most estate agents are loud, brash and disorganised people, I'm very glad to say that these people are a refreshing change. They are not overly ostentatious, very well organised, listen to people's needs attentatively and are there to solve their problems. It's very rare that I've dealt with agents and not had admin errors or inefficiencies, so this makes a refreshing change.
5/5
GoogleI had very good experience specifically with Mala and Pratik…they have been helpful and very kind for any issues..the process of dicumentations has always been smooth. I will highly recommend sales and lettings to everyone
5/5
GoogleI was with this agency for two years, the whole process of renting a lovely flat was smooth and easy. Much preferred going through a small estate agent rather than the giants (foxtons etc). Mohammad has been very friendly and helpful- highly recommend for all!
5/5
GoogleThe team are very friendly and responsive to the needs of tenants, especially when it comes to any kind of repairs. There's a good community of other happy neighbours who are also their tenants in the building. We have always felt safe and secure. This estate agent take good care and pride. The caring attitude of the agency is what made our experience great!
4/5
GoogleMohammed Rad is a great lettings agent. Anything that needed taking care of, was taken care of. I was happy with the service as a tenant.PositiveProfessionalism
5/5
GoogleThe services and properties are on the higher end of the market, so do not expect anything cheap. However, you will be making every one of your penny's worth - this agency is very professional, reliable, meticulously reliable with paperwork and they always stick to their word. They are always there to help and never ignore any suggestions for improvements! Our experience was very pleasant and the process smooth from beginning to end.
5/5
GoogleMurtada is very very helpful! definitely recommend this agency, very honest people, they won't cheat you :-)
5/5
GoogleI was really impressed with Sales and Lettings PLC, they were quick to respond with my enquiries and the whole process was really smooth. Also I was abroad at the time but they were very considerate to that fact. Even after I moved it they were very helpful with any issue concering the flat. I would highly recommend them!
5/5
GoogleWe had a good experience with Sales & Lettings throughout our lease (we were lessees). We just went through the end of lease process with them and they have been very reasonable and professional. I also recall the agency fee being relatively low when we started our lease. Overall I would recommend the agency.
5/5
GoogleSales & Letting Ltd give real estate agents a GOOD name. I recently rented a property through S&L and I cannot fault the way they managed the process from beginning to end. A specific mention of Mr Ahmed Khan, who acted with integrity and was honourable and respectful throughout - a sincere thank you.
5/5
GoogleGood experience .. good customer service .. amazing hardworking mortgage advisor
1/5
GoogleAs a tenant: worst Real Estate agency I have dealt with in London. Absolutely ruthless - but of course only AFTER the contract signature.
5/5
GoogleI've had an excellent experience working with Mohammad & Brad the team at Sales & Lettings. I have rented a property from them since 2012. They are always professional, polite & quick to respond to my questions. I highly recommend them. Thanks
1/5
GoogleThe worst Lettings agents I have ever had to deal with, disrespectful, failed to do their job properly, and total disregard when supposedly managing my property, had to report them to the ombudsman and won my case, avoid like the plague!
5/5
GoogleWe have worked with Sales and Lettings for over 20 years. Always finding them helpful, supportive, and very professional. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have recently moved to London and after dealing with several agencies I am glad I chose Sales & Lettings as the one to rent the property I live. Great costumer service, honest and responsive agents.
1/5
GoogleI had a bad experience from one of the agent in that agency called Mohamed Rad.NegativeProfessionalism
5/5
GoogleVery positive experience and excellent service 👌They are extremely professional, friendly and helpful. Highly recommend. …
5/5
GoogleExtremely attentive and competent professionals! Quick response to all questions and always resolving any request for help! I recommend! Andréa
5/5
GoogleCourteous personnel and smooth process. Veru helpful and responsive to queries.
5/5
GoogleSales & lettings demonstrated high helpfulness and total focus on customer service during our process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sales & Lettings Ltd's Westminster office has 39 reviews across 1 platform: 39 on Google.
Sales & Lettings Ltd Westminster is rated 4.5 out of 5 across all 39 reviews, and 4.5 out of 5 on Google from 39 reviews.
Sales & Lettings Ltd Westminster, 306 Elgin Avenue, London, W9 1JU, Westminster, W9 1JU.
