Trusted Agent profile · Westminster
★★★★★
922 reviews across 2 platforms
53 Warwick Way Pimlico, London, SW1V 1QS, Westminster, SW1V 1QS
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Westminster, at 53 Warwick Way Pimlico, is rated 4.1 out of 5 across 922 reviews on two platforms, including 108 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Marsh & Parsons Pimlico & Westminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotTatiana has been really helpful in…
Tatiana has been really helpful in helping solve issues with our rental and getting things fixed promptly.
Dear Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleAndrei has been really helpful and found us the flat we like. They are so responsive and efficient. Highly recommended!!
Dear Wendy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
GoogleViewed with Mackenzie. Although, I did not end up renting through him, his service and communication was outstanding. Incredibly professional. Thank you Mackenzie.
Dear Madison, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team.
5/5
TrustpilotProperty Management
We are pleased with the property management support we've received from Debbie Lewis. Her responsiveness and commitment to keeping us informed as needed are greatly appreciated.
5/5
TrustpilotVictry was really great at…
Victry was really great at communicating all necessary information and was very patient and responsive which made my experience with moving much easier. Thank you
Thank you for taking the time to leave a lovely review regarding Victry. Kind regards, Lesley Alford Customer Relations Team
5/5
GoogleGreat service from a fantastic agent Poppy always helpful and knowledgeable
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotHelpful, friendly customer service
I’m in a situation where I have to relocate quickly, and Tatiana has been providing a very prompt and helpful service. It’s much appreciated!
Dear Emily, Thank you for taking the time to leave a lovely review regarding Tatiana. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTenancy Manager Jasmin Popalzi
My Tenancy Manager Jasmin Popalzai is very professional and helpful always with fast response.
Dear Mustafa, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotEdward was great throughout our…
Edward was great throughout our tenancy, thank you!
5/5
TrustpilotAlways helpful!
Will is always helpful when any issue occurs with our letting. Would highly recommend him and the team for any tennants looking to let.
Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
1/5
TrustpilotAvoid at all costs
We have been dealing with Marsh & Parsons as renters for almost two years now and they are absolutely terrible. There is no urgency for any request even if it is something important such as the heating being broken for days, they seem completely incompetent at dealing with anything and have horrible communication. Our landlords are clearly frustrated with them but I'm sure it is a hassle to change. Avoid!!!!
5/5
TrustpilotDaniel has been very helpful and quick…
Daniel has been very helpful and quick with responses when dealing with my queries.
Dear Nistha, Thank you for taking the time to leave a wonderful 5* review. Daniel will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotTatiana was very helpful throughout the…
Tatiana was very helpful throughout the process of the Tenancy change of occupation and was always willing to help.
Dear MLou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotBaran Mehmet was very helpful and…
Baran Mehmet was very helpful and responsive.
Dear Linda, Thank you for taking the time to leave a lovely review regarding Baran. Kind regards, Lesley
4/5
TrustpilotThanks Abdullah
Regarding the whole matter with my fridge, I have to say that Abdullah was great and persevered till the problem was solved In the best possible way!
Dear Paraskevi, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDerbhla Slevin was very helpful when I…
Derbhla Slevin was very helpful when I had a few issues with my property. Would use Marsh and Parsons again
Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotVictry Simbo
Victry Simbo, the tenancy manager, provided expert, efficient, and friendly assistance, in enabling me to renew the Landlord's Gas certificate on my property.I always appreciate good communication and in this instance it was made very easy by prompt email correspondence, quick action, and a phone call to follow up.A satisfactory experience, I am grateful for the professionalism of Victry in this matter.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleFantastic service from Callum on what proved to be a tricky transaction. We could not have asked for anyone better to work with. Thank you Callum, your help has proved to be invaluable. From all at OPT Financial
Hiya Matthew, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Callum and the rest of our team in Pimlico & Westminster. All the best, Marsh & Parsons
5/5
GoogleCallum was absolutely fantastic. Despite the many challenges I faced during the buying process, Callum was always a calm, reassuring voice who who I felt I could call on day or night. I owe him an enormous amount.
Hiya Sachin, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Callum and the rest of our team in Pimlico & Westminster. All the best, Marsh & Parsons
5/5
TrustpilotEllie Hodkinson was excellent
Ellie Hodkinson was excellent. She was very efficient, took initiative to secure higher rental income and concluded the renewal agreement seamlessly
Dear Alexandros, Thank you for taking the time to rate your service with Ellie. We appreciate you posting this. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai was incredibly…
Jasmin Popalzai was incredibly efficient and helpful.
Thank you for leaving a wonderful 5* review. Kind regards, Lesley
5/5
TrustpilotResponsive and Proactive
Phoebe is was wonderful. Always responsive, proactive and generally, great as a trusted hand for our property management.
Dear Christine, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai
Jasmin Popalzai, M&P's Tenancy Manager provided me with everything I needed through the end of my 18 month lease term. Her professional and sincere attitude made the process extremely easy for me. All you really from real estate agents while renting is that sincere and hardworking attitude - which Jasmin demonstrated. I would definitely use M&P for my next lease or purchase. Thank you.
Dear Inanc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotOur property manager
Phoebe has been our property manager since March 2023 and she is helpful and responsive in solving various issues at the property for us.
Dear Kat, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Pimlico & Westminster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
