Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA · 26 March 2024
Agent replied · 22 October 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
★★★★★ 5/5
GoogleI would like to personally thank Daisy Spanbok for her fantastic service in helping me look for a flat. She always found appropriate recommendations based on my requirements, and endeavoured to accommodate viewings at my own convenience. Thank you so much Daisy!
Maik · 27 October 2018
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna · 1 August 2024
Agent replied · 22 October 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
★★★★★ 5/5
TrustpilotExcellent customer service…
Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agent😉.. but I doubt I’d have completed my sale without him!
Sam · 20 January 2024
★★★★★ 5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim · 12 April 2024
Agent replied · 22 October 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
★★★★★ 5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan · 16 May 2024
Agent replied · 22 October 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
★★★★★ 1/5
GoogleThe 5 star ratings for this agency makes me wonder about the legitimacy of these reviews. We have recently had the most horrible experience with a realtor who is working in the SJW Office. It cost us a beautiful home for our family and a ton of upset because of the sheer laziness and apathetic responses to the most minor requests. She was interested in nothing more than closing the deal as quickly as possible with the highest commission(At OUR expense)! Worst possible experience we’ve ever had. I do not trust this agency. Never again.NegativeQuality
S · 26 October 2021
★★★★★ 5/5
TrustpilotQuick response and
It’s a great experience with Malak on finding flat downtown, quick response and help you to find the ideal places.
Zehao · 26 July 2025
★★★★★ 5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola · 21 February 2024
Agent replied · 22 October 2024
Thank you Nicola for your kind review. Knight Frank
★★★★★ 5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Zohra · 26 January 2024
Agent replied · 22 October 2024
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
★★★★★ 5/5
GoogleKF, and especially their agent Charlotte Lee, were of amazing help during our rental process. She really went the extra mile and did all she could to help us find a perfect fit for me and my family. I totally recommend renting a property with this agency: they are serious, efficient and truly worry about the landlords and tenants.
Maria · 27 October 2016
Agent replied · 25 October 2024
Dear Mrs Schcolnik, Thank you very much for your kind review. We are very pleased to hear your positive feedback. We wish you all the best in your new home.
Many thanks
St John's Wood Lettings Team
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024
Agent replied · 22 October 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
GoogleI had a fantastic experience dealing with Knight Frank and in particular our agent Declan Selbo. Declan was personable, highly professional and very easy to get hold of. We found our dream home and the process ran extremely smoothly. Thanks Dec!
Marc · 27 October 2018
★★★★★ 5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C · 22 October 2024
Agent replied · 22 November 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
★★★★★ 5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Gabriella · 22 November 2022
Agent replied · 22 October 2024
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
★★★★★ 5/5
GoogleVery impressed by all the people in different offices of Knight Frank I have dealt with during my property search. Josh Lytton at St John’s Wood helped me find my dream home, has been very patient and understanding of my requirements and have guided me through the whole process.
Knight Frank services are highly recommended!
Daria · 27 October 2019
Agent replied · 25 October 2024
‘Thank you very much for your kind review’
★★★★★ 5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa · 4 November 2024
Agent replied · 22 November 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
★★★★★ 4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David · 10 April 2024
Agent replied · 22 October 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
★★★★★ 5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace · 21 March 2024
Agent replied · 22 October 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Stelios · 13 September 2024
Agent replied · 22 October 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Mandy · 5 July 2024
Agent replied · 22 October 2024
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
John · 15 April 2024
Agent replied · 22 October 2024
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
★★★★★ 5/5
TrustpilotExcellent service by Vinnie from…
Excellent service by Vinnie from renewals on my tenancy.
Baur · 7 October 2024
Agent replied · 22 October 2024
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJames from lettings
James from lettings was excellent! Very communicative and easy to work with. Would work with him again.
Tomas · 20 May 2024
Agent replied · 22 October 2024
Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James
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