Trusted Agent profile · Westminster
★★★★★
1,694 reviews across 2 platforms
5-7 Wellington Place, St John's Wood, London, NW8 7PB, Westminster, NW8 7PB
Part of Knight Frank, see every office.
Knight Frank's office in Westminster, at 5-7 Wellington Place, is rated 4.9 out of 5 across 1,694 reviews on two platforms, including 128 Google reviews rated 4.9.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful
Very helpful throughout, thank you to Kristian Lee for his help with providing us with a quick and quality reference.
Thank you for your Kind words, you have been great tenants. Kind regards,Kristian
5/5
Trustpilotgreat experience
Ines was always super responsive and quick and took care of everything for us with great care. The whole team was great and on top of everything.
Hi Zeynep, thank you so much for your kind words. It has been a great pleasure to help you and Ufuk with your relocation from the US. I hope you enjoy your time in Notting Hill. Best wishes, Ines
5/5
TrustpilotGreat experience!
Stine was great, extremely helpful and responsive to my requests. She is also on top of new listings and always prioritizes getting her clients in to see them!
Dear Alan,Thank you for your kind words. Although, we did not have a property for you this time, it will be my pleasure to assist you anytime in the future!All the best and good luck with your move in,Stine
5/5
TrustpilotI reported a noise …
I reported an unusual noice emanating from a water boiler. Daniel, at KnightFrank quickly arranged for a technical assessment to be carried out.A technician called and discovered worn out components and again Daniel stepped in to gain approval for rectification work to be sanctioned. This work was carried out 12 June. Now, there is no noise from the boiler, and the shower unit works perfectly. Very effectively managed.
Hi Brian thank you for your review very much appreciated. I look forward to working with you in the future, please don’t hesitate to reach out on any problems in the property’.Kind regards,Daniel
5/5
TrustpilotVinnie from renewals has been great in…
Vinnie from renewals has been great in helping negotiate rent. I have been at this property for 2 years now and have just renewed for the third year with the same rent and terms! It just took one e-mail for him to get this done - very easy and efficient. Overall, my experience with Knight Frank has been good so far!
Dear Tarang,Thank you for the lovely review.I am so pleased you are continuing for another year.All the best.Kind regards,Vinnie
5/5
TrustpilotBeth is very kind and share me all…
Beth is very kind and share me all house information to rent.
Thank Don, it has been great working with you also! Best, Beth
5/5
TrustpilotJust rented a flat…
Just rented a flat for my Dad through Knight Frank SJWD. Malak was helpful and available from day one and the process was seamless. Thank you!
Thank you so much for your kind words. It was an absolute pleasure assisting you Raf, I look forward to hopefully assisting you in the future.Kind RegardsMalak
5/5
TrustpilotJocelyn is very responsible
Actually, I am considering to change my agent to other companies until I meet Jocelyn for my house manager who makes me feel Knight Frank trustworthy and responsible. She is trying to solve my problems for service charges again and again till everything is settled. I feel safe to ask Knight Frank to manage my property maybe other properties in the future.
Thank you for your kind words. Your satisfaction is my priority, and I look forward to continuing to provide the support you need. I’m grateful for the opportunity to manage your property and any future ones.Kind regards,Jocelyn
5/5
TrustpilotAlfie Rippon has been great in helping…
Alfie Rippon has been great in helping with the end of tenancy logistics
Dear Julie, Thank you for the kind words and I’m glad it was a smooth process for you.I wish you all the very best. Kind regards,Alfie
5/5
TrustpilotKnight Frank Fulham
Our first time using Knight Frank. Had a really great experience. We were shown the property by Katie Shaw who was very accommodating. We were extremely happy with the support we received throughout the process, from viewing the property to signing. Katie and Lana at Knight Frank Fulham streamlined the process and were incredibly supportive and responsive throughout.
Dear Gaby,Thank you so much for leaving us such a lovely review! We have really enjoyed working with you throughout the process, and wish you all the best in your new tenancy. If you need anything else in the future please do not hesitate to reach out!All the best,Katie and Lana
5/5
TrustpilotProfessional & easy to deal with
Very professional, efficient and pleasant to deal with. Angharad Lonnon and her team were excellent. Would highly recommend.
Thanks David, it was a pleasure to be able to help, best of luck in your new home.Angharad and the Elmbridge Lettings Team
5/5
TrustpilotMark was amazing
Mark was amazing! He was really quick and efficient. Thank you :)
Thank you for your kinds words. It was a pleasure assisting you. Mark
5/5
TrustpilotGiselle as a Coordinator
Giselle acted as coordinator between us and her KF clients.We found her friendly, helpful and, above all, positive smoothing the way to an exchange 12 weeks from our initial viewing. The fact that she was liaising directly with us and our sellers was reassuring and made us feel that there was little room for the all too common misunderstandings which can occur where tensions and emotions run high.Chris and Julia Yemm
Dear Chris and JuliaThank you very much for your lovely review, it’s so appreciated. I must say that you were also extremely communicative which was such a help! Wishing you both many happy years in your beautiful new home.Kind regards,Giselle
5/5
TrustpilotCharlotte Mackintosh
Charlotte Mackintosh has demonstrated exceptional management of my apartment for several years, exhibiting a steadfast commitment to addressing issues promptly and effectively. Her proactive approach and attentiveness to my concerns have been commendable throughout our association. I am grateful for the consistently positive working relationship we have maintained, which has enabled us to achieve optimal outcomes. I extend my sincere gratitude to her for her dedicated service and unwavering support.
Thank you so much for taking the time to write such a kind review. I am so glad to hear you are happy with the service that was provided. It was such a pleasure to work with you and manage your property.Best wishesCharlotte
5/5
TrustpilotAnastasiia has been wonderful …
Anastasiia has been wonderful during the time managing our property. Always on the emails and communicating the updates and relevant matters . Always ready to help and replying to your enquiries. Thank you Anastasiia !
Dear Maryam,Thank you very much for kind words. This is heartwarming to be recognised and knowing that I am doing things right. Wishing you all the best!Anastasiia
5/5
TrustpilotGood communication and attention.
Thank you for the kind review and feedback. ‘Out of Town ’ is a truly unique property that was a real pleasure to sell. Best regards Alex and the Knight Frank Ascot team
5/5
TrustpilotExcellent in all areas.
Knowledgeable, smart, efficient and caring. A great experience in an exceptionally short timeframe.
Thank you so much for taking the time to write such a kind review. If you ever need anything in the future - advice, recommendations, or support with your next move, I would be delighted to assist again. Wishing you all the best in your new home! Annabel
5/5
TrustpilotWe have recently rented our house via…
We have recently rented our house via Knight Frank in Wimbledon. Sian was incredibly helpful throughout the whole process and always kept us informed on progress. The team at KF are very professional and knowledgeable on all matters relating to the residential letting process. Would definitely recommend.
Thank you Susan for your lovely review. It has been a pleasure working with you to secure your new tenant and look forward to assisting you again in the future. Kind regardsSian
5/5
TrustpilotThe tenancy extension was completed…
The tenancy extension was completed efficiently thanks to Brigette from Renewals.
Dear PaulThank you again for taking the time to write a review. Glad we concluded the renewal swiftly.Kind regardsBrigette
5/5
TrustpilotThank you, Grace!
Grace Neal has been very helpful with solving an issue with my tenants. Thank you, Grace!
You are very welcome Muhammet. My pleasure to help. Thank you and take care. Kind regards,Grace
5/5
TrustpilotThanks Vinnie from renewals
Thanks Vinnie from renewals this was a fast & efficient renewal process !
Dear Jason,Thank you for the lovely review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
5/5
TrustpilotThe Japan Desk has been extremely…
The Japan Desk has been extremely helpful throughout the period of my stay. Thank you very much.
Dear Mr Ohira,Thank you so much for taking the time to write a kind review. It was an absolute pleasure to assist you.We look forward to working with you again in the future.Kind regards,Japan Desk Team
5/5
TrustpilotI have been working with Daniel Lloyd…
I have been working with Daniel Lloyd and he has been absolutely super. He is pays attention to details, polite, friendly, hard working, and considerateHe is on top of his job and his response to issues is very quick. I have confidence in him, and never worry or feel nervous about calling to speak with him when issues arise.
Thanks for your very kind review and words, it’s a pleasure to be able to assist and making your property management experience easy.Daniel
5/5
TrustpilotKristian Lee has been delivering great…
Kristian Lee has been delivering great service. He’s always been responding to and carrying out requests in a timely manner. Pleasure to work with!
Thank you so much for your review I appreciate it. I am always happy to help, it has been great working with you thus far.Kind regards, Kristian
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