Trusted Agent profile · Westminster

Knight Frank Mayfair Sales reviews in Westminster

4.9

★★★★★ Excellent

1,709 reviews across 2 platforms

120a Mount Street, London, W1K 3NN, Westminster, W1K 3NN

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at 120a Mount Street, is rated 4.9 out of 5 across 1,709 reviews on two platforms, including 162 Google reviews rated 4.9.

Google logo

4.9 / 5

162

Reviews on Google

This office

Trustpilot logo

1,547

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

My dealings with Knight Frank, Mayfair, have always been extremely professional and efficient. In particular, Hannah Norton ensured a smooth transition for a recent rental property and Alastair Nicholson provided excellent knowledge of the market and continues to assist me when I am tasked with finding properties to purchase for my clients. I would highly recommend!

Adam · 27 October 2018

5/5

Trustpilot

The best we've ever used 👍

Very very professional, always hands on and available

Brian · 15 October 2024

5/5

Trustpilot

Flat 1, 17 Abingdon Road, Kensington

Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.

Geoffrey · 3 August 2021

Agent replied · 23 December 2024

Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette

5/5

Trustpilot

Pleasant to deal with and professional.

Nick · 11 November 2024

5/5

Google

Although I did not buy on this occasion I will definitely be using the Knight Frank Mayfair sales team when I do resume my search. They are a standout in the Mayfair market!

Jeanne · 16 April 2023

5/5

Google

Had a great experience with Mark Johnson. The process was smooth and efficient and we love our apartment.

C · 16 April 2024

5/5

Trustpilot

Highly recommend frank knight

Highly recommend frank knight, super professional

Amir · 8 September 2022

Agent replied · 22 October 2024

Thank you Amir for your wonderful review. Thank you.

5/5

Trustpilot

Very professional and reliable.

Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.

Chen · 4 June 2020

Agent replied · 22 October 2024

Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank

5/5

Google

I have been dealing with the KF team in Mayfair for over a year now. Each and every one is always very keen to help. They are incredibly knowledgeable and in a world of unsure service are always willing to go that extra yard in service delivery. They are my firm of first choice.

Paul · 27 October 2016

5/5

Trustpilot

Excellent experience with Jason Chu

Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer

Zahra · 4 March 2021

Agent replied · 22 October 2024

Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason

5/5

Google

"Jenna acted very professionally from inception of deal / acquisition right through to disposal; providing market evidence, sentiment and end buyer specification requirements promptly on request. Most importantly for a developer she was spot on with anticipated exit value which we achieved having marketed the property for a total of 6 days."

Giles · 27 October 2016

5/5

Trustpilot

Great estate agents !

Mrs · 12 September 2024

5/5

Trustpilot

good end of tenancy deposit process…

good end of tenancy deposit process release

Emmanuel · 15 November 2021

Agent replied · 23 December 2024

Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman

5/5

Google

I couldn't have asked for a more capable team in my search for a property. My KF contact was incredibly knowledgeable about the area, and was able to offer me advice on issues I had not considered before. I would be glad to recommend them to anyone.

Gareth · 27 October 2018

5/5

Trustpilot

Excellent, efficient service provided by Ruby Goddard.

Excellent, efficient service provided by RubyGoddard. Highly recommend

K · 23 April 2021

Agent replied · 22 October 2024

Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby

5/5

Google

Our Mayfair property search was most ably facilitated by Mr. Alastair Nicholson at Knight Frank Mayfair office. His knowledge of the properties, fixtures and fittings, and of the area was excellent, and we appreciated the friendly and relaxed approach to finding the right property for us.

Paul · 27 October 2017

5/5

Trustpilot

Always professional

Chris · 24 September 2026

Agent replied · 10 October 2026

Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team

5/5

Google

I was very happy with Jenna and Knight Frank acting on the sale of my property. Their price estimate and guidance was spot on, they kept me appropriately informed during the process, and they worked hard to achieve a sale. A professional approach throughout.

FM · 27 October 2016

5/5

Google

Chelsea at Knight Frank mayfair, has been exceptional always on time always straight to the point and a true joy and privilege to have done some work with. She hungry and ambitious and more than certain she will go far in her career.

Luke · 27 October 2017

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed · 14 February 2020

Agent replied · 22 October 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs · 16 September 2026

Agent replied · 22 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV · 9 September 2026

Agent replied · 22 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane · 9 September 2026

Agent replied · 22 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Google

I have worked closely with Harvey Cyzer and Simon Burgoyne on a number of transactions. They, and their team in Mayfair, are very professional, effective and always striving to secure the best outcomes for their clients. Always a pleasure to deal with.

Aoife · 27 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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