Trusted Agent profile · Westminster

Knight Frank Marylebone Sales reviews in Westminster

4.8

★★★★★ Excellent

1,824 reviews across 2 platforms

Unit 49, 55 Baker Street, London, W1U 8EW, Westminster, W1U 8EW

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at Unit 49, is rated 4.8 out of 5 across 1,824 reviews on two platforms, including 192 Google reviews rated 4.6.

Google logo

4.6 / 5

192

Reviews on Google

This office

Trustpilot logo

1,632

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have received great service from the…

We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.

A · 24 November 2022

Agent replied · 25 October 2024

Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie

5/5

Trustpilot

There have been quite a few changes in…

There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!

Min · 21 July 2020

Agent replied · 25 October 2024

Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason

5/5

Trustpilot

Knight Frank is always reliable

Knight Frank is always reliable and they work hard

J · 26 June 2024

Agent replied · 25 October 2024

Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam

5/5

Trustpilot

The team at Knight Frank did a great job.

The team at Knight Frank did a great job in making sure our new house purchase went as smoothly as possible.

Nigel · 17 April 2025

5/5

Google

I've dealt with KF in Marylebone for a number of years now, and find them to be very professional and knowledgeable. In particular, Mitchell Murphy, is a a great agent - who is charismatic, genuine, and clearly wants what is best for his clients - it's a pleasure working with him.

Jordan · 28 October 2017

Agent replied · 26 October 2024

Thank you for taking the time to leave a review, it is hugely appreciated.

5/5

Trustpilot

Always great service by Catrin Baker

Nadia · 15 August 2024

Agent replied · 25 October 2024

Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin

5/5

Trustpilot

Thanks for the great service

As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.

Graham · 31 January 2024

Agent replied · 25 October 2024

Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam

5/5

Trustpilot

Always responsive and helpful.

B.E · 9 September 2024

Agent replied · 25 October 2024

Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank

5/5

Trustpilot

Very professional

Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.

Alexander · 25 January 2024

Agent replied · 25 October 2024

Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha

5/5

Trustpilot

Swift turnaround from Vinnie at renewal…

Swift turnaround from Vinnie at renewal time

Alan · 15 July 2024

Agent replied · 25 October 2024

Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie

5/5

Trustpilot

Help with paying rent

The experience was great because of quick answers and a very friendly and solution driven approach!

Max · 17 January 2024

Agent replied · 25 October 2024

Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam

5/5

Trustpilot

Proactively follows up and responds timely

Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!

Tee · 7 February 2024

Agent replied · 25 October 2024

Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie

5/5

Trustpilot

Thanks for Jason!

Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!

Hu · 16 January 2024

Agent replied · 25 October 2024

Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason

5/5

Trustpilot

Very good communication and attention to detail

Prompt courteous communication and response to queries.

Clare · 10 July 2024

Agent replied · 25 October 2024

Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen

5/5

Trustpilot

A difficult and protracted experience…

A difficult and protracted experience through no fault of Knight Frank who were excellent in every particular. Thank you.

Mrs · 7 November 2023

Agent replied · 25 October 2024

Thank you so much for your kind review. It was a pleasure working with you; we finally got there in the end! I hope you are now well settled in your new home and if I can ever help in the future please do let me know. Very best wishes Helen

5/5

Trustpilot

Vinnie from renewal

Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract

Silvano · 27 February 2024

Agent replied · 25 October 2024

Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie

5/5

Trustpilot

prompt responses

Summer had prompt responses, very friendly & helpful

Eunice · 21 June 2024

Agent replied · 25 October 2024

I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!

5/5

Trustpilot

Renewal

Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation

MPST_1961 · 28 January 2024

Agent replied · 25 October 2024

Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Professional Real Estate Agency

Brigette helped me renew my lease smoothly.

Özkan · 1 July 2024

Agent replied · 25 October 2024

Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette

5/5

Google

Had a very pleasant experience working with Lizzie Normandale. She and KF showed us several flats that were right what we were looking for and helped us secure our dream flat! She was available to answer our questions and address any of our concerns. Great working with her!

Julia · 28 October 2018

Agent replied · 26 October 2024

Thank you for leaving a review for Lizzie, it is much appreciated.

5/5

Google

Daniel was great to work with and took a lot of the worry out of selling process and got us a great price, great communication and regular updates, highly recommended!

Fredrik · 28 October 2019

5/5

Google

I chose to rent my flat through Knight Frank and I must say I received an incredibly high level of service from the Marylebone team there. The Lettings team and Lizzie Normandale in particular were extremely professional and have exceptional local knowledge. Thank you for securing an excellent tenant!

Alice · 28 October 2017

Agent replied · 26 October 2024

Very many thanks for taking the time to review our services and for your very kind feedback. We look forward to continuing to assist you with your property requirements.

5/5

Trustpilot

Very happy with the excellent property…

Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.

Michael · 21 February 2023

Agent replied · 25 October 2024

Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon

5/5

Trustpilot

Lettings accounts

I have always found the lettings accounts team to be very responsive. Keep up the good work.

T · 22 November 2023

Agent replied · 25 October 2024

Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts

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