Every review we hold for the Westminster office, from every platform, shown as written. First names only.
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5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Daniel Β· 9 July 2024
Agent replied Β· 25 October 2024
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
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5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Eliza Β· 2 November 2023
Agent replied Β· 25 October 2024
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
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5/5
TrustpilotIt was a pleasure working with Sarahβ¦
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
MarΓa Β· 3 April 2024
Agent replied Β· 25 October 2024
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
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5/5
TrustpilotEfficent And Responsive Team
Working with the Knight Frank Team has been a pleasure. The Senior Manager Philip Dunn has always been extremely responsive and dealing with matters at hand very efficiently.
Ricky Β· 20 November 2023
Agent replied Β· 25 October 2024
Thank you Ricky for your kind words, it is my pleasure to be trusted to look after your property. Kind regards,Phillip
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5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA Β· 26 March 2024
Agent replied Β· 25 October 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
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5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna Β· 1 August 2024
Agent replied Β· 25 October 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
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5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim Β· 12 April 2024
Agent replied Β· 25 October 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
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5/5
TrustpilotExcellent customer serviceβ¦
Excellent customer service, best estate agents Iβve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and itβs not often you say that about an estate agentπ.. but I doubt Iβd have completed my sale without him!
Sam Β· 20 January 2024
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1/5
GoogleUtterly unprofessional service. The agents seem to be unable to provide basic communication.
Donβt expect them to actually give you updates through your renting process, even for basic things such as whether your offer is accepted or not. Youβll just wait a week, only to see the ad disappear suddenly and finding out the place has gone.
Caution to readers: if planning to rent though this agency, make sure you treat them like children if you want basic letting agency service. Pester them hourly and keep asking for updates - as they are incapable of doing so.
Simion Β· 27 October 2021
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5/5
GoogleJames Hewitt (of the Baker Street Office) is an exceptional consultant. He assisted my wife and I with our house purchase this month and there are genuinely no words that could do justice to the outstanding level of service we received. He is extremely professional and diligent in all that the does. His advice and guidance was spot on time and time again. He was almost always on the end of the phone when we needed him and when he was not he would respond/call us back literally within minutes. The level of client care we received was beyond our expectations. He is a consummate professional and a credit to the industry and to Frank Knight!PositiveResponsiveness, Quality, Professionalism, Value
Tom Β· 27 October 2021
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5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan Β· 16 May 2024
Agent replied Β· 25 October 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
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5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola Β· 21 February 2024
Agent replied Β· 25 October 2024
Thank you Nicola for your kind review. Knight Frank
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5/5
GoogleJordan Turian is Truly the best agent weβve dealt with in the past 8 years. His follow-up, attentiveness and efforts are second to none.
Roulana Β· 27 October 2022
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5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Zohra Β· 26 January 2024
Agent replied Β· 25 October 2024
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
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5/5
GoogleEmily Englander is an asset to this company - fantastic service.
Gilly Β· 28 October 2016
Agent replied Β· 26 October 2024
Many thanks for your kind review
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5/5
TrustpilotMy Japanese relationship manager wasβ¦
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩δΈε€§θΌ Β· 11 June 2024
Agent replied Β· 25 October 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
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5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C Β· 22 October 2024
Agent replied Β· 25 October 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
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5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Gabriella Β· 22 November 2022
Agent replied Β· 25 October 2024
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
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5/5
GoogleKF Marylebone has superb service attitude, top professionalism and exclusive, selected real estate portfolio therefore they are naturally a preferred partner in W1 and the best choice for people and businesses alike. We particularly enjoyed working with Kate Burnford who's dedication, attention to detail, care and commitment to quality and stakeholders made it a successful enterprise. highly recommended.
Super Β· 28 October 2017
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review, it is hugely appreciated.
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5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa Β· 4 November 2024
Agent replied Β· 24 December 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please donβt hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
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5/5
TrustpilotWould like to comment Vinnie fromβ¦
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace Β· 21 March 2024
Agent replied Β· 25 October 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
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4/5
TrustpilotEmma from Knight Frank did a great jobβ¦
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David Β· 10 April 2024
Agent replied Β· 25 October 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
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5/5
GoogleIf you need to buy or sell a property in Marylebone, the manager Christian is the best person to contact. He has over 20 years experience with properties within this area.
Adel Β· 27 October 2021
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5/5
TrustpilotEfficient and speedy completion of theβ¦
Efficient and speedy completion of the renewal process with timely updates.
Stelios Β· 13 September 2024
Agent replied Β· 25 October 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.