Trusted Agent profile · Westminster
★★★★★
1,815 reviews across 2 platforms
186 Queensway, London, W2 6LY, Westminster, W2 6LY
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 186 Queensway, is rated 4.4 out of 5 across 1,815 reviews on two platforms, including 295 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid at all costs
By far the worst estate agents I've ever encountered, they illegally entered my property without permission, broke my window then denied all knowledge and laughed when I went to complain. Incompetent, rude and disrespectful only begin to describe them.
5/5
TrustpilotKFH’s team is very professional
KFH’s team was very professional. They listened to my request and delivered without any delays. A great willingness was/ is shown throughout the process. Tiana, Alex & team are a strong group/ individuals.
5/5
GoogleI have used KFH Queensway in the past few years to let my flat. Amera their senior letting negotiator is an amazing lady. She is always there to advise you and arranges everything meticulously and without delay. I have relied on her support and always had the best result. I would recommend her totally to any one and also KHF for that matter.
5/5
GoogleWe had a great experience with Candy, she has been very professional, helpful and followed us through all the steps of the buying process. Always kind and available making the whole buying experience a lot easier.
5/5
TrustpilotFrom beginning 'till end.
They followed the sale and purchase from beginning 'till end. Yasmin especially was always there when I had any doubt.
5/5
TrustpilotBrilliant customer service in general
Brilliant customer service in general! I have been using KFH for a few years for my mortgage and specifically I would like to mention Sawan Shah who was a very helpful consultant and guided me for the best offers in the market!
5/5
TrustpilotReally great service by Kevin Galvez
Really great service by Kevin Galvez. He helped us through out the entire documentation process and helped as move in asap. He helped us a lot with the entire house hunt. Really good service.
5/5
TrustpilotDominic and Heather have been…
Dominic and Heather have been resourceful, knowledgeable, helpful, efficient and patient from when I was even searching for a property right up until completion. The rates offered were better than what was available online and they offer a great service for first time buyers.
5/5
TrustpilotFirst time selling
William at your Kingston branch was very helpful through the whole process from start to finish e mailing me with updates etc I would recommend your Kingston to anyone wishing to sell there property
5/5
GoogleI had an outstanding experience with Ali's services. Communication was seamless, and he was always helpful with any concerns or questions I had. I couldn't recommend him enough.
5/5
TrustpilotThe completion process was challenging!
The completion process was not straightforward, but KFH were all over it and got the deal over the line
2/5
TrustpilotHold on- these reviews sales or property management reviews? are meant for…
Hold on- these reviews are meant for property management according to my search and not sales! Note the difference. As owner/occupier of a KFH managed property I find the disparity of concern. For management issues have ongoing concerns especially in regard to fees!
5/5
GoogleCould not be more pleased with the service we received from Sam Faid at the Bayswater office. She made our lease application an absolute breeze, was always prompt to respond to our questions and help in any way she could. She was even kind enough to give us a bit of an insiders guide to the new neighbourhood. Very efficient and friendly. Would highly recommended.
5/5
TrustpilotSelling a property through KFH
Excellent personal service from the sales department. Very professional keeping me updated with events during the sale of a property.
5/5
GoogleWe had a very good experience with this agency! They helped us a lot, were very professional and answered every question we could have as students that were looking for a place for the first time. They were very patient with us and Dejvi, who was the one that helped us, was a pleasure. Highly recommend!
5/5
TrustpilotBeing an overseas owner
Being an overseas owner - the planning and communication of my sale could not be faulted.All the staff from the Crystal Palace office were wonderful to deal with.I plan to use them again later this year when I sell my other property
5/5
TrustpilotA proactive, effective service
KFH were proactive both in giving me advice about the sales process in a challenging market, getting a good number of prospective purchasers to view my property, and expediting the sales process once we got an acceptable offer.
5/5
TrustpilotKFH Wimbledon
A huge thank you especially to Maryam, and also Linda and Jimmy for their help in completing on the purchase of my flat. They were professional and helpful which enabled a speedy purchase. I wouldn’t hesitate to recommend them.
5/5
TrustpilotGreat team at KFH Wimbledon
Great team at KFH Wimbledon. I was extremely happy with the way that Jimmy, Maryam and the whole team managed the sale of my house. I have absolutely no reservations recommending them.
5/5
TrustpilotYes very pleased with the out come .
Yes very pleased with the out come .I think the market found the sale price..The amount of paperwork. That the sale in its self generated was unbelievable and yet the land registry office are paperless. Over all . The sale went through well.
5/5
TrustpilotFred in the Wimbledon office was…
Fred in the Wimbledon office was fantastic and very helpful throughout the mortgage application process. Cannot recommend him enough. 5/5 stars!
1/5
TrustpilotKennington team was the most…unprofessional team I ever meet.
Kennington team was the most unprofessional team I ever had the "pleasure" to deal with. Including Roxanne, Josh and Valerie.No communication, lies and tried to keep my deposit as a "revenge"NEVER USE THIS AGENCY TO RENT
5/5
TrustpilotWould definitely recommend!
As a first-time buyer I really valued Linda's help and guidance. She was always available to answer questions and she helped move the process along quick and efficiently. I would definitely recommend KFH Wimbledon in the future.
5/5
TrustpilotHighly efficient team,they helped me to…
Highly efficient team,they helped me to sort my long search in only 1 week,since I started with them.Keep in close contact till the end of letting process. Very friendly.
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