Hamptons Maida Vale Sales reviews in Westminster

★★★★★ 5/5

Google

I selected green & co as one of 3 I invited to value. I liked the fact they did not knock other estate agents and spoke of what they could offer me and affirmed they were working for me. I had been researching sales in my area for over a year and we agreed a price I believe was sensible. Although Steve is the manager the team came to view the property and introduce themselves. They asked how I wanted to manage the viewings and made me very much part of the process. Josh and George were the main links. Both were very good. However George was particularly kind when I was faced with a stressful situation as I was selling my home of many years.They did treat it like my home and not a commodity. I also had a sale agreed after 9 days. Thank you all at the maida vale office.

Marie · 27 October 2017

★★★★★ 5/5

Trustpilot

Exceptional Service and Support from Hamptons

My experience with Hamptons has been positive, largely due to the exceptional assistance provided by Ms. April Keane. When I found myself locked out after forgetting my keys inside the house, she went above and beyond to help me. Instead of having to call a costly locksmith, Ms. Keane promptly arranged for a spare key, saving me both time and money. Her professionalism, responsiveness, and willingness to resolve the situation efficiently were greatly appreciated. Hamptons is clearly committed to providing excellent customer service, and Ms. Keane’s efforts reflect the company’s dedication to client satisfaction.

Lia · 4 October 2024

★★★★★ 5/5

Trustpilot

My property manager Max is very efficient

My property manager Max is very efficient and promptly resolves any issues I might have. Old properties come with their share of problems, but I’ve always had the issues raised on the app resolved quickly.

Priya · 15 August 2024

★★★★★ 1/5

Trustpilot

NOT ALL HEROS WEAR CAPES

Firstly I think it’s important to establish that in my 42 years of life; I have never, ever, written a complaint review of any sort. As I generally can’t be bothered; and let’s face it - what’s really going to be done about it anyway. Who cares what a “Karen” really thinks.However, if this changes just one persons mind about a Hamptons letting, then I will die safe in the knowledge that I have fulfilled my duty to protect and serve. After renting the flat from Hamptons (which in itself was attritional, but not enough for me to go into detail about) my partner and I have been inundated with problem after problem with the flat itself. Everything from the flat being dirty when moving in, to broken beds not fit to use, and a shower leak that still isn’t fixed 12 months later. Leading to water seeping into the entire flat, which has developed mould in the carpets, walls, doors and skirting. Enter into the fray (stage right) the Hamptons Property Management team. A team so devoid of ability to coordinate, communicate or deliver anything of substance; I honestly thought at various points a friend was pranking me. At times it feels as if this team is intentionally useless. Like a social experiment to test the patience of the nation. In 10 months we have had 3 different property managers ranging in ability from; useless to pathetic. Under the useless stewardship of Alex Ferrin who categorically told me that the landlords were more important than the tenants; we have had Grace, Donna and now Minneaux as property managers that do nothing to help or support residents with genuine problems. Not cosmetic issues like chipped paint…but broken, useless essentials like a shower!Several of these issues are still not fixed at the time of writing this….12 months after reporting them. Shower and Bed principally. We have had to contact a solicitor to pursue our landlord and Hamptons for compensation on these matters.We continued paying the rent to maintain the high ground when this inevitably reaches court to satisfy the situation. But it is through massively gritted teeth. Estate agents can get a bad name. But Hamptons have earned it.

Brad · 14 July 2022

★★★★★ 1/5

Trustpilot

How Hamptons totally left us high and dry

we had arranged to move in to a new property with Hamptons, everything was going fine. the last minute the current tenants of the property we had hoped to move in to fell through, it happens. how ever at that point baring in mind we had signed the tenancy agreement, also considering we had given our notice on our current property. the landlord/ Hamptons should have been liable to sort us out accommodation in that situation. Hamptons came back with a statement saying, they had signed but not dated the contract and therefore were not obligated to help at all. this is the shadiest thing ive ever witnessed. during that phase, where you have given notice and signed new contract, its imperative you are protected by the tenancy contract for situations just like this. if you are going to do business with Hamptons, triple check everything. we had a week to find a new property, we ended up somewhere far less than ideal. I would sincerely recommend not doing business with Hamptons

Jacob · 5 July 2022

★★★★★ 5/5

Trustpilot

Our Hamptons Property Manager April Keane …

Our Property Manager April Keane has been unfailingly helpful and efficient over the many years we have worked together.Her expertise in dealing with Contractors has been particularly appreciated.

Ms · 28 November 2024

★★★★★ 5/5

Google

In what ultimately became a protracted sale, Christina at Hamptons was absolutely instrumental in keeping up the pressure on all involved parties to get the sale across the line, and very resourceful in finding help when and where needed. Would give 6 stars if Google would let me.

Joris · 25 September 2024

★★★★★ 5/5

Google

Thank you for helping me finding my new home! Margit and the team were very kind and helpful throughout the process and continuously provided me with “on point” advice

Anastasia · 26 October 2022

★★★★★ 5/5

Google

Received a 5-star service from Green & Co. My main contacts were Hussein, Jessica and Beth and they were all super helpful and proactive, sending me property details on a daily basis based on my requirements. In particular Hussein showed me over 6 properties that matched my criteria at very short notice in the evening as I work during the day. I know he would not have hesitate to show me more had I not found a flat that suits me and my partner. I couldn't recommend Green & Co enough, and they will be my first point of contact if I look for a property again in the future. Marie

Marie-Hélène · 27 October 2016

★★★★★ 5/5

Google

We made a decision to sell our flat and naturally wanted to see a few companies first before we decide who to market with. Steve immediately made me feel comfortable as there was no pressure selling, just straight talking. I decided to go with Greene and Co or I should say go with Steve. After a few potential buyers, it was decided what price we should be seeking and having done that, I got a buyer who was genuine and had the money to pay for it, credit to Steve and the team for carrying out due diligence as £600k is not exactly chicken feed and not everyone can either afford it or persuade their bank to give them that amount! I have to say with the exception of solicitors slightly dragging their heels, the actual purchase sailed through smoothly. All in all, I have to admit given the attitude many people have on estate agents, I actually enjoyed working with your company and achieved the results we all wanted. I wish to take this opportunity to thank Steve( I did drive him a bit crazy with the chasing, sorry Steve!) Simon was great and obviously put in much effort that helped seal the deal. People always say, ' I would not hesitate to recommend' etc etc but I actually mean it. Well done everyone and keep up the good work, you are definitely changing people's opinion on estate agents.

Nordine · 27 October 2016

★★★★★ 5/5

Trustpilot

Excellent service

We had been with Hamptons for more than 2 years and I would like to send my great appreciation for their exceptional service. Especially to Ms Harleigh Doherty who had been our property manager. She was always prompt with just about everything that we had concerned about. Had the property was not put on sale, we will definitely be staying and wouldn’t think of moving out. Thank you so much for all the help and outstanding service!

Michelle · 7 November 2024

★★★★★ 5/5

Trustpilot

Hamptons Property Managers

We have been renting through Hamptons since April 2022. Our property managers (we have had 3 during that time). Katie Tucker our first and Lucy Pickles our current, have always been helpful and responsive, with any issues been dealt with speedily and professionally. We are grateful for their continued communication and assistance. Lucy is a great asset to the company!

Celeste · 25 November 2022

★★★★★ 4/5

Trustpilot

Sandra McCrae

Sandra McCrae - leaving a tenancy is never easy but leaving one under harder stressful circumstances was made easier with the clear and courteous communication from Sandra. Sandra has been so helpful and so kind and I appreciate how much she did to help myself.

Hayley · 22 January 2024

★★★★★ 1/5

Trustpilot

as u all know that some people are new…

as u all know that some people are new to uk so we are new to uk and we contact this agency for letting they used to show us a home and we submitted all the documents at the end they said that we will not give home to u and we deposited 600 pounds and we did not get the deposit back this is the worst experience we had with this agency and if any contacting this agency do not connect with them.

Mallireddy · 20 September 2024

★★★★★ 5/5

Trustpilot

Very helpful!

Just moved into our new home and had some issues we needed help with. Emma Martin, Senior Property Manager, was very helpful, prompt and we were impressed with how quickly and efficiently Emma was able to help us get things sorted. Great and clear communication. Very grateful.

Stillwater · 5 December 2023

★★★★★ 1/5

Trustpilot

we've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety.

TLDR: we've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety. After reference check, and accepted offer, the landlords kept delaying signing the contract for over 3 weeks. The agent (Evelyn Aragundi) communicated to us that there are no reasons for the delay, and motivated the delay with very interesting arguments "so we have everything confirmed", "they are really relaxed personalities", "they're currently travelling,", "they're very busy people", "there's no reason for this as such, I mean it's not like they're unsure". After some very involved week, we've got an email from a manager (James White) of the agent saying that "date was a bit vague until a more conclusive timeframe was confirmed".That clearly demonstrated that agent lied to us, stating that "so we have everything confirmed" while it was not. We wont make an offer in the first place, if we knew that. Worst of all, during the process we've seen no intention to clearly comunicate situation to us, and no intention to find a solution that would work for both parties.

Arsenii · 18 September 2024

★★★★★ 5/5

Google

Our contact Alina Murphy has been extremely helpful in our house hunting adventure. She immediatly understood what kind of property we are looking for and this is a rare phenomenon. After a few viewings with Alina we realised that previously we were losing so much time for viewings with other agencies. We have come across with so many agencies and agents for sales or rent and this is the first time that we meet someone that is completly honest and perfectionist at his work. Highly recommend!

Alkmini · 11 January 2016

★★★★★ 5/5

Trustpilot

Samantha and the team are wonderful

Samantha made our house sale a very easy and stress free process - she was always proactive and positive and dealt with all enquiries swiftly and even ensured she was available outside of hours.Brilliant!

Leigh · 14 August 2024

★★★★★ 5/5

Google

George went above and beyond for me time and time again...I had an extensive list of very particular pre-requisites all of which he ensured were included in any property he showed me. All too often you get an estate agent who will waste your time by ticking 9 out of 10 boxes. George appreciates that time is precious and that buying a property is not a place to settle for second best. I would recommend George to anyone wanting to buy a property.

Polly · 28 October 2015

★★★★★ 5/5

Google

We have been lookign for a flat to buy for a while and dealing with LOTS of estate agents. For me Greene&Co stands out amongt all thers and this is putrely down to the person we have been dealing with (Simon Cole). Simon has been great! He is very thorough in his approach, understands the needs and the profile of his customer very well which helps him to put the right properties in front of his client. He is very honest and builds trust very quickly. He keeps regular and just the right amount of contact and always happy to go the extra mile. When we dealt with Simon he was always very quick in responding to queries and fulfil his commitments. We have been very happy with our experience with Greene&Co so far and this is totally due to Simon.

Aysegul · 28 October 2015

★★★★★ 5/5

Google

In the last 12 months this branch have sold numerous properties for me. Often instructed as one of a number of agents they have consistently out performed their competitors and achieved amazing results. George, Simon and Steve Kadi have been a pleasure to work with and are always on hand to give me their advice. One of the sales had many twists and turns however Steve was great at keeping the pressure on my buyer (and their solicitor), we wouldn't have got there without him.

Michael · 28 October 2015

★★★★★ 5/5

Google

The service I received from Green&Co was first class. Their knowledge of the area was spot on and we had another well known Estate Agent trying to sell our property, but not only did they get us more viewings but they also got us our highest offer. George Kyriacou was our contact there and he was exceptional, very responsive and pro active which helps as I am very impatient and I like to know things are ticking along on a daily basis. Just to note they were also the agent who advertised the property when we bought it and we had great service from them then too. Our contact then was Simon Greene. All in all, we had dealt with them twice and had no issues what so ever with two very happy endings.

T · 28 October 2015

★★★★★ 5/5

Google

My wife & I were very impressed with the level of service provided by George and Steve. From the outset George was very professional and patient when showing us round the apartment as we visited three times before committing to buy. George handled the negotiations very well and managed to wrap up the purchase quickly even though the seller was based on the other side of the world. There were a few issues arising during the buying process and both George and Steve were very helpful in resolving these. We would thoroughly recommend Green & Co and should we sell the apartment at some point in the future, we'll definitely do this with them.

Clive · 28 October 2015

★★★★★ 1/5

Trustpilot

Assumingly a "large" company but plays "dirty little" tricks wasting buyers and vendors time

We wish having seen the review titled "As untrustworthy as they come"The Canary Wharf office of Hamptons did the same to us. They confirmed in WRITTING the acceptance of our offer last Friday. We provided IDs and proof of funds on the same day that they were happy with. However, 1st thing on Monday morning they say the solicitors acting for the Vendors accepted another offer when Solicitors do not even work during the weekend. Worse still, the offer was put forward by the same office which is really odd as the property was marked SOLD on the portals already. So we echo the feedback below:As untrustworthy as they come. When making an offer on a property we found that they just simply used our offer to create a false market where there was previously no other bidder despite property being on the market for some time... Outcome being some one else has also clearly been misled and ended up paying over the odds for a property based on games. We even made the offer that they say the vendors would accept. Now they say someone offered much higher once THEY told the new buyer that some one else made an offer being accepted already hence the property is off the market. What Hamptons is playing here, is encouraging Gazumping which is bad for all parties. Not surprisingly some of their other transactions fell through thus, Vendors lose out on sales and time. Buyers and vendors wishing to work on fair market price should be wary of this dirty games as some one definitely gets hurt by wasting time and money unnecessarily.

Fair · 26 May 2022