Trusted Agent profile · Westminster

Hamptons Hyde Park & Bayswater Sales reviews in Westminster

4.3

★★★★★ Great

1,609 reviews across 2 platforms

4c Praed Street, Paddington, London, W2 1JX, Westminster, W2 1JX

Hamptons's office in Westminster, at 4c Praed Street, is rated 4.3 out of 5 across 1,609 reviews on two platforms, including 174 Google reviews rated 4.8.

Google logo

4.8 / 5

174

Reviews on Google

This office

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1,435

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Hampton Agency is amazing, but the Hampton Hyde park and Bayswater is an absolute unique branch ! Mikey Burke , our Agent was so helpful, any question from us , we got an immediate response and always a positive one. I personally recommend the agency if you need to sell or (in my situation to buy ) in W2 area . I was looking for one property to buy and buying two now . Thank you guys!!!!

Aizhan · 12 October 2024

Agent replied · 11 November 2024

Thank you for your review Aizhan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

5/5

Google

I have no hesitation recommending Hamptons for real estate services. They acted for us in the sale of our flat. We "interviewed" a number of agents in the area more than a year before deciding to sell. Hamptons stood out as good communicators, patient, willing to listen and provide pragmatic advice on how we might proceed towards sale. Upon deciding to sell, they marketed the property and developed several bidders, helping us choose between them. They kept the sale on track through 8 months of legal steps, to a successful completion. We worked with Puneet, Aidan, and Gaby for almost two years altogether, they know their market and can bring that knowledge to bear for their customers.

Richard · 14 July 2024

Agent replied · 11 November 2024

Thank you for taking the time to leave us a review Richard. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I have known Gaby Tang for many years buying and selling properties in W1. Due to the rise in mortgage rates I decided to dispose of my remaining property in W1 which I placed with Gaby at Hamptons. I am pleased to say we have exchanged with completion next week. Throughout the sale process Gaby has been first class, her tenacious character and attention to detail has ensured we have finally achieved the sale at the best possible price within a difficult market. thank you Gaby it has been a pleasure working with you.

Nigel · 14 June 2024

Agent replied · 11 November 2024

Hi Nigel, we are delighted that you enlisted Hamptons Estate Agents Hyde Park and Bayswater and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

I had the pleasure of working with Gaby recently and I cannot recommend her highly enough. From our very first meeting, Gaby's professionalism and expertise was second to none. She took the time to understand my needs and preferences, making a potentially and at times stressful situation run smoothly. Gaby's knowledge of the local market is phenomenal. She provided valuable insights and guidance, ensuring that I was well-informed at every step. Her attention to detail and commitment to finding the perfect property for me were unparalleled. I had a long list of must haves and must nots, Gaby’s no nonsense approach helped me to focus my search until I found what turned out to be my dream property. I can’t recommend Gaby highly enough her knowledge, professionalism and authority in this area are unmatched.

Sharlene · 14 June 2024

Agent replied · 11 November 2024

Thank you for your review Sharlene. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Gaby was was there for me in my hour of need… or weeks of need I should say. I had an issue with a property and a tenant and even though it was not her domain she was extremely professional and gave me clear instructions on how to manage the situation with grace and precision, directing me to necessary forms and procedures that needed to be out into action in a time sensitive manor. That is to say, all the times I have worked with Gaby on property issues she has executed the task with precision and extreme professionalism and taking all needs into account. I would always refer her to others who may need her assistance in buying, considering to buy and even tapping on the rental market. Thank you Gaby

Rachael · 14 June 2024

Agent replied · 11 November 2024

Hi Rachael, we are delighted that you enlisted Hamptons Estate Agents Hyde Park and Bayswater and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.

5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

5/5

Google

We were looking for a flat but with some very specific requirements. We spoke to a number of estate agents and viewed some properties but Puneet was the only one who really listened to our needs and only suggested properties that met our brief. He was also super flexible re viewings as we travel a lot and weren’t always around. Once we’d seen the “right one” he was thorough professional and tenacious in getting everything in place. Estate agents often have a poor reputation for being transactional and not listening - Puneet is the exact opposite and was a delight to deal with. If only all agents were like him!!

Jo · 15 April 2024

Agent replied · 11 November 2024

Thank you for your review Jo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated. Thank you again for your review and for choosing Hamptons.

5/5

Google

I had a wonderful experience working with Puneet Gangotra as my estate agent. From the very beginning, Puneet was patient and proactive, he showed me several great properties, each thoughtfully selected based on my preferences. …

Kanika · 17 October 2025

Agent replied · 22 October 2025

Thank you so much for your kind words! It was a pleasure working with you and I am thrilled to hear that you had a wonderful experience. My goal is always to make the process as smooth and stress-free as possible for my clients and I am … More

5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.

5/5

Google

Hamptons, were great, which was due to their excellent agent, Puneet Gangotra. We found a lovely suitable local apartment to buy. Puneet showed it to us & was open and honest about everythung. My wife and I are from abroad and so Puneet made special allowances for further viewings and enquiries. Unfortunately the whole purchase dragged out for many months, which apparently is the norm in England (!) Puneet, however, stayed on top of the process, and directed us through the various issues. Puneet was able to think outsider the box… When the lawyers were stuck, he was able to gain valuable information & documents through his local contacts. This made us extremely impressed. When everything was completed, Puneet didn’t stop helping. He assisted us with moving into the apartment, including sourcing cleaning and advice re utilities. Puneet is very professional & knows his game. More importantly, he is a decent & most trustworthy fellow. Thank you Puneet!

David · 17 December 2023

Agent replied · 11 November 2024

Thank you for your wonderful review David. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

Working with Puneet was a game-changer for us. From day one, he stood out by being refreshingly honest and genuine. There were no empty promises, just straight-talking and earnestly given advice that actually reflected what a real buyer …

Suz · 17 August 2025

Agent replied · 22 October 2025

Thank you so much for taking the time to share your experience with Puneet. We are thrilled to hear that his dedication and genuine approach made a meaningful impact on your business. We take pride in our team's ability to build strong, … More

5/5

Google

We have received excellent customer service at Hamptons W2 and would highly recommend them for anyone looking to purchase in the area. We would like to extend a special thank you to our Sales Consultant, Rebeca Irmia, who has been outstanding in guiding us through our property search and purchase. She is highly professional, enthusiastic and a “can do” person. Most importantly, we really felt that she cared for our interests as prospective buyers.

E · 13 December 2025

Agent replied · 12 January 2026

Thank you for choosing Hamptons W2 and for leaving such wonderful feedback! We are thrilled to hear that you received excellent customer service and would highly recommend us. We are especially grateful for your kind words about Rebeca - she truly embodies our commitment to professionalism, enthusiasm, and putting our clients first. Thank you for trusting us with your property search and purchase. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely amazing experience! Puneet Gangotra is a very experienced and caring agent! Not only was he very prompt with his responses and actually finding a buyer for my place but also he made the whole process so smooth and clear that I can’t think of anything else he could do to prove his absolutely great professional skills and human approach. He is the agent that would take care of everything, he was available day and night and did actually go above and beyond to support the deal. He is very supportive as a person and help me personally to tolerate the stress related to the whole process. He is one of those rare types of people who would never say “it’s not my responsibility/task”, he is always positive but in a proactive way (actually doing a lot to achieve the best results), he is very smart, honest and reliable. I am so grateful for everything he has done for me and so happy i trusted my sale to Hamptons (as previous agency spent more than a year and couldn’t achieve anything).

Alla · 12 November 2023

Agent replied · 11 November 2024

Thank you for your wonderful review Alla. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

5/5

Google

Thank you to Will Seaton & Puneet GangotraI of Hamptons! I want to express my heartfelt gratitude and appreciation to Will & Puneet! We …

Vivien · 17 November 2025

Agent replied · 12 January 2026

Thank you for the amazing review! It's our pleasure to have helped you achieve your desired price for your property. We pride ourselves on being friendly, responsive, and professional, and we're happy to hear that we exceeded your … More

1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

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