Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotShout out to Lorelle and Ashley
Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!
Bee · 4 October 2023
Agent replied · 28 October 2024
Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHOWARD COWLER - Dexters
We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!
Consumer · 7 May 2024
Agent replied · 28 October 2024
Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleElliot and Adam were the most helpful agents we encountered during our long and stressful property search! They were always on hand to help out with any issues and so enthusiastic to find us the perfect flat, which they did. We are so appreciative of their efforts and couldn’t ask for more😃 …
Dannielle · 25 October 2022
Agent replied · 24 October 2024
Dear Dannielle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best, Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMegan Racz was super helpful and answered all of my questions. I set up an account with her and I will be starting to view properties. I really look forward to working with her.
Vera · 28 March 2024
Agent replied · 24 October 2024
Dear Vera, Thank you for taking the time to leave a wonderful 5 star Google review. Megan will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIsabella was super helpful and polite from our first interaction
She was easy to get along with and that really made the whole process feel seamless, she also knew exactly what property would suit my needs. Really happy with the service!
Sarah · 25 October 2023
Agent replied · 24 October 2024
Dear Sarah, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCould've been homeless without her.
Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price
하윤승 · 9 August 2023
Agent replied · 28 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to say huge thank you to…
I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x
Masuma · 15 November 2023
Agent replied · 28 October 2024
Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend Dexters
Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.
SA · 29 July 2023
Agent replied · 28 October 2024
Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRachelle Cambell has been an awesome…
Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you
Alexander · 19 September 2023
Agent replied · 28 October 2024
Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!
Dami · 30 June 2023
Agent replied · 28 October 2024
Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotStraightforward and efficient
Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.
Marina · 26 February 2024
Agent replied · 28 October 2024
Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have managed my property for…
Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.
Laurent · 27 July 2025
★★★★★ 5/5
GoogleYasmin was just amazing. We told her what we were looking for and se arranged a visit two days after our first conversation. We had visited 23 properties with different agencies without finding anything that really matched our requirements. The first property Yasmin showed us was a perfect match. Great understanding of clients needs. Once in our new home Yasmin and Soraya have both been extremely helpful.
J · 10 January 2020
Agent replied · 8 January 2025
Thank you for taking the time to leave your great review. Feedback helps us to keep providing a fantastic service. We wish you all the best going forward. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotAs a contractor, GSP Property Maintenance
As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.
Nadeesha · 31 October 2023
Agent replied · 28 October 2024
Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you to Rai Gega, our Tenancy Manager
He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.
Loredana · 18 September 2026
★★★★★ 5/5
TrustpilotWe had a window in our flat…
We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.
Rose · 19 December 2025
★★★★★ 5/5
TrustpilotJoe was really helpful throughout the…
Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.
David · 15 February 2024
Agent replied · 28 October 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha and team
We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.
MD · 24 October 2023
Agent replied · 28 October 2024
Dear MD, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI've previously been a Dexters tenant…
I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!
Cristhel · 17 December 2025
★★★★★ 5/5
TrustpilotOlivia Singam was really helpful upon…
Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!
Charles · 17 December 2025
★★★★★ 5/5
Trustpilotexcellent service
I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!
Sameeya · 15 November 2023
Agent replied · 28 October 2024
Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElla from Dexters
Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.
Steve · 20 May 2026
Agent replied · 28 May 2026
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 1/5
TrustpilotDisappointed !
Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!
Ff · 8 April 2024
Agent replied · 28 October 2024
Dear FF, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleEllie was great to work with and helped me to find a new flat quickly. The process has been very smooth
Hunter · 17 October 2024
Agent replied · 24 October 2024
Dear Hunter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
