Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat
Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.
Eldora · 13 May 2026
Agent replied · 22 October 2024
Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotAbigail Lomo-Dash has been outstanding…
Abigail Lomo-Dash has been outstanding from start to finish. We encountered a significant leak along with a number of other property-related issues, and her professionalism, kindness and commitment were second to none. She was always quick to respond, proactive in finding solutions, and genuinely cared about ensuring everything was resolved to a high standard. What could have been a very stressful experience was made remarkably smooth thanks to her expertise and dedication. An absolute credit to Dexters.
Alexandra · 19 June 2026
★★★★★ 5/5
GoogleWe were extremely happy with Sonia’s proactive support throughout the tenancy process. Sonia was very responsive, explained us the formalities clearly and delivered on the various feedback requests very professionally.
A · 11 September 2026
Agent replied · 11 October 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleHad the pleasure of dealing with Wetherell recently, have to say the service and process was very good smooth and easy and Sonia was particularly helpful
Daniel · 20 September 2026
Agent replied · 11 October 2026
Dear Daniel, Thank you for your kind comments regarding the Mayfair team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotHow property management should be done!
I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.
Alsy · 29 September 2026
Agent replied · 10 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotSpecial shout out to Sophie at Dextors
Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.
MWalia · 27 September 2026
Agent replied · 10 October 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotWell Andrzej of Dexters Ladywell was…
Well Andrzej of Dexters Ladywell was amazing! I contacted the office to ensure the tenant is around when the gas engineer visits the property. On previous occasion the tenant wasn’t around so missed the appointment, Andrzej did not just left a message to the tenant but called to make sure someone will be there for the engineer this time’ . He gets things done , polite and professional ,
Vivian · 24 June 2026
★★★★★ 1/5
TrustpilotExtremely unprofessional conduct and repeated harassing contact
Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.
W · 28 September 2026
Agent replied · 10 October 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a True asset
Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.
Thomas · 27 May 2026
Agent replied · 28 May 2026
Dear Thomas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotI have been a tenant of Dexter's for…
I have been a tenant of Dexter's for nearly three years now and Petros has been my property manager for the entire time. He has always been and continues to be very efficient, kind and incredibly patient. He is always there to listen to my questions or concerns, and to find a timely solution if there is an issue, and always with a smile! Five star experience!
H · 15 June 2026
★★★★★ 5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar · 15 September 2026
★★★★★ 5/5
GoogleI had a wonderful experience working with Siobhan. She was very kind, professional, and helpful throughout the whole process. Everything went smoothly, and she made the experience easy and stress-free. She was always friendly, supportive, and responsive to any questions I had. Thank you, Siobhan, for your excellent service.
Mohamad · 9 October 2026
★★★★★ 5/5
GoogleSiobhan has been helping me look for a place for months and has been so kind and patient and understanding!
Sumaira · 20 September 2026
Agent replied · 11 October 2026
Dear Sumaira, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 1/5
TrustpilotYes - sold our property - but then that was it
Yes - they sold our property - however thats the easy part. During the sales process they did very little, to the point the onward estate agents in the chain did the majority of the work, and without them I am unsure it would have even happened. Nice enough staff, but maybe need to focus on not just winning business and helping those in the process
A · 30 September 2026
Agent replied · 10 October 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI’ve had a great experience collaborating with Matt and the team. They bring a ton of expertise to the table, but they also make the day-to-day work feel effortless and friendly. I really appreciate their responsiveness and couldn't have asked for a more positive partnership!
Chris · 16 March 2026
Agent replied · 16 April 2026
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotAndrzej Szczepaniak is a wonderful…
Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!
Mabs · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotNatalia Catana at Dexters was wonderful…
Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!
Nikhil · 9 October 2026
★★★★★ 5/5
TrustpilotDexters have helped me during a recent…
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul · 21 September 2026
★★★★★ 5/5
GoogleI first met Thea a few years ago and have always found her incredibly competent, professional and knowledgeable, as well as genuinely warm, friendly and approachable. She is reliable, attentive and a real pleasure to deal with.
I would absolutely choose to work with Thea again in the future and wouldn’t hesitate to recommend her to anyone looking for an excellent real estate agent.
Tsvetelina · 20 September 2026
Agent replied · 11 October 2026
Dear Tsvetelina, Thank you for your kind comments regarding Thea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotProvided a great service during a change of tenant
A big thank you to James Englefield - Tenancy Manager who has been great helping us switch out a tenant on our existing contract. The whole process was explained to us clearly and it has been very seamless start to finish. We were kept informed of any updates and prompted if there were any actions outstanding. Appreciate the service and support!
Isobel · 23 June 2026
★★★★★ 5/5
TrustpilotSacha and the team
Sacha and the team were great at finding a tenant and handling the turnaround.
Jo · 30 September 2026
Agent replied · 22 October 2024
Thank you for leaving a wonderful 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotI’ve been working with Sophie since…
I’ve been working with Sophie since Dexters have taken over the management on my rental property! Sophie has been fantastic, with quick turnarounds on requests and on going communication. I trust in Sophie’s work ethic and values. You will be in great hands when Sophie is involved!
Shaz · 23 September 2026
★★★★★ 1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az · 21 May 2026
Agent replied · 28 May 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleSonia Roy showed me around the property. Her insight combined with her warm and engaging manner made the whole viewing a great experience. Allied to that Sonia was also very knowledgable about the property and local area - a real credit to her profession. Highly recommended ..!!
T · 16 January 2026
Agent replied · 16 April 2026
Dear T, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia will be thrilled to read your kind comments. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.