Trusted Agent profile Β· Westminster

Dexters Marylebone reviews in Westminster

4.4

β˜…β˜…β˜…β˜…β˜… Great

2,157 reviews across 3 platforms

55 Weymouth Street, London, W1G 8NJ, Westminster, W1G 8NJ

Dexters's office in Westminster, at 55 Weymouth Street, is rated 4.4 out of 5 across 2,157 reviews on three platforms, including 277 Google reviews rated 4.9.

Google logo

4.9 / 5

277

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,878

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Marylebone hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Felix and the team amazing

Felix and the team amazing, highly recommend their friendly and professional service. πŸ˜€

Louise Β· 18 September 2021

Agent replied Β· 22 October 2024

Dear Louise, thank you for your 5* Trustpilot. We are pleased to read that you have had a great experience with Felix and the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

The agents are very prompt in replying…

The agents are very prompt in replying to emails and to requests. very helpful and effective. I had a recent experience with Phoebe Kappellides and she is very responsive and helpful.

Lia Β· 21 May 2024

Agent replied Β· 22 October 2024

Dear Lia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Avoid - they cling on to your deposit

If you rent via Dexters, don’t expect your deposit back any time soon. It’s been 53 days since I vacated the property and 28 days since it was agreed I will receive my deposit in full, despite there being a 10 day rule under the TDP scheme.

C Β· 9 May 2023

Agent replied Β· 22 October 2024

Dear C Morgan, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you.. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have been employed to manage…

Dexters have been employed to manage our small block of 1930’s flats.So far they have been exemplary!Truly.They are always quick to solve problems. The team are always respectful and responsive.Definitely a great management company.

Ms Β· 20 March 2024

Agent replied Β· 22 October 2024

Dear Michele, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Outstanding

I moved into my new flat in October 2023 and my point of contact is Jadasa Andjadiumi. She is very helpful with all the open items. She replies fast my emails and makes sure that everything is taken care of.

AK Β· 9 November 2023

Agent replied Β· 22 October 2024

Dear AK, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dumping

I keep getting leaflets, when my letterbox says no junk mail!! They have no respect!!! What a nasty company!!! I don't need their rubbish!!!F U for making me pick up your rubbish!!!

H Β· 24 April 2024

Agent replied Β· 22 October 2024

Dear HSB, I am sorry to read your 1* review. I am unable to locate you on our database. I have requested further information to be able to assist and look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very grateful to Petros and the team

Very grateful to Petros and the Dexters North Property Management team for their help and support in recent weeks, as we sought to renew our lease. They're very easy to engage with and always prepared to answer our questions promptly.

Anastasios Β· 31 October 2023

Agent replied Β· 22 October 2024

Dear Anastasios, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Decent property managers

Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.

Benjamin Β· 12 March 2024

Agent replied Β· 22 October 2024

Dear Benjamin, Thank you for leaving a 4* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika is delightful

I'm incredibly pleased with the service provided by Monika, one of the property managers. She has been consistently helpful and responsive. I couldn't ask for more.

Victor Β· 2 August 2024

Agent replied Β· 22 October 2024

Dear Victor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dameris, my real estate Agent provided exceptional service and follow-up, guiding me seamlessly through the entire process of acquiring my flat. I highly recommend her for her smooth and efficient assistance! Thanks again!

Jimmy Β· 26 March 2024

Agent replied Β· 22 October 2024

Dear Jimmy, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Best End-To-End apartment rental experience I've ever had. From the moment I met Dexters agent Dominic everything was covered and my life was made easy. From finding the property to negotiations and even transportation for the viewings all done in the most professional manner. Dominic did not fail to deliver! Thank you!

Matan Β· 23 October 2022

Agent replied Β· 22 October 2024

Dear Matan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Had the please of working with Georgia

Had the pleasure of working with Georgia. She is very helpful and knowledgeable. She’s great to speak to and enthusiastic. I would definitely recommend.

Charlotte Β· 3 September 2024

Agent replied Β· 22 October 2024

Dear Charlotte, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

i have known natasha from great eastern…

i have known natasha from great eastern street for many years and she has got me out of trouble many times. she has a knack of knowing who i am immediately and her finger is right on the button.peter schia

Peter Β· 19 October 2023

Agent replied Β· 22 October 2024

Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My heating was not functioning after…

My heating was not functioning after having been away for 1 month aboard. Emailed Dexters that evening and next day an engineer was sent over to fix the issue. Resolved the next day so cannot fault the service!

Catriona Β· 5 December 2023

Agent replied Β· 22 October 2024

Dear Catriona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters is managing our property since 2015

Dexters is managing our property since the last 8 years. We are very happy with their work and service. Specially Connor Rowan, who is our current property manager, and he has been very supportive of our recent mutiple property issues.

Mailingakash Β· 18 October 2023

Agent replied Β· 22 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A really good relationship

Continue to enjoy a really good relationship with the team including Jadasa Andjadiumi and Louis Botcher. They are there for every eventuality and work professionally and efficiently. Quick responses and they sort things out. Very approachable and nice people.

Liz Β· 9 November 2023

Agent replied Β· 22 October 2024

Dear Liz, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa and Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Customer Service

I have found Dexters to be very supportive if and when there is an issue with the property ( which is rare )....they responded quite promptly and made me feel at ease. The commuication is also consistent and excellent.Ibrahim

Hisham Β· 7 November 2023

Agent replied Β· 22 October 2024

Dear Hisham, Thank you for taking the time to leave a wonderful 5* Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have had the pleasure to work with…

I have had the pleasure to work with Alistair Maclean and he has been amazing. Pro-active chasing the chain and always keeping all parties updated. Very good experience and would highly recommend. Agent who really looks after the client and makes the sale process smooth. Kind Regards Louise James

Louise Β· 26 January 2023

Agent replied Β· 22 October 2024

Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy

Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.

Juliet Β· 12 October 2023

Agent replied Β· 22 October 2024

Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional, Stress free

I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!

Sajeeva Β· 4 November 2023

Agent replied Β· 22 October 2024

Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Once we had decided to move agent this…

Once we had decided to move agents this was the best decision They had staff management meetings to discuss the best way forward with our property !! we had an offer after only two weeks with few offers ( after only two ) weeks very professional very courteous and kept us in the loop at all times

Paul Β· 15 February 2022

Agent replied Β· 22 October 2024

Dear Paul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service by Sagar Patel in the maintenance team

Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!

Harini Β· 23 April 2024

Agent replied Β· 22 October 2024

Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters - a great team and an exemplary job

Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.

Patrick Β· 25 April 2023

Agent replied Β· 22 October 2024

Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Benedicte and the team at Dexter’s treated us very well and were extremely helpful. Kind, responsive, and honest.

Austin Β· 13 January 2020

Agent replied Β· 11 January 2025

Dear Austin, Thank you for taking the time to leave your great review. Feedback helps us to keep providing a fantastic service. We wish you all the best going forward. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Marylebone hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent