Trusted Agent profile · Westminster

Dexters Maida Vale reviews in Westminster

4.4

★★★★★ Great

2,196 reviews across 2 platforms

298 Elgin Avenue, Maida Vale, W9 1JS, Westminster, W9 1JS

Dexters's office in Westminster, at 298 Elgin Avenue, is rated 4.4 out of 5 across 2,196 reviews on two platforms, including 350 Google reviews rated 4.9.

Google logo

4.9 / 5

350

Reviews on Google

This office

Trustpilot logo

1,846

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 24 October 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing customer service from Vicky B…

Amazing customer service from Vicky B at Dexter’s in Battersea. She is so attentive and made the whole moving process so much easier for us. Even after we were all moved in, she called and ensured everything was perfect for us. Would highly recommend Dexters.

Alice · 12 December 2023

Agent replied · 24 October 2024

Dear Alice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Karisma took her time over the afternoon to take us through quite a few properties and was really informative about the areas as well, would recommend her as an agent!

Tyrun · 24 September 2024

Agent replied · 24 October 2024

Dear Tyrun, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Had a great experience working with Anthony! This was my first property purchase and he made the process really easy for me and was happy answering all my questions. Overall really happy with the service.

Mika · 26 June 2024

Agent replied · 24 October 2024

Dear Mika, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 24 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been very please with my experience with dexters so far. I have been currently dealing with Izzy and she is very friendly and a delight to speak to !

Evan · 25 August 2024

Agent replied · 24 October 2024

Dear Evan, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali · 8 August 2024

Agent replied · 24 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Our company has a corporate account with Dexter's. After looking at flats for a couple of weeks, we choose one of their listings over another property we had already begun the process of letting. With the switch, we unfortunately lost a deposit with another agent, but suddenly everything became much easier, with the approval and lease signed in just a couple of days, seamlessly and professionally. We have been very happy with their attention and service.

Kelly · 12 January 2018

Agent replied · 10 January 2025

Dear Kelly, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Highly recommend this estate agent as they keep the prices and services realistic without extreme ballooning of prices. This makes a massive difference to rent or buy. Great praises for Miss Camilla Barbetti for a great service in the rental department. My best wishes. Sami Evans

Sami · 25 October 2023

Agent replied · 24 October 2024

Dear Sami, Thank you for taking the time to leave a wonderful 5 star Google review. Camilla will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience and great help from Marwane, who was very friendly and helpful trying to find us a flat! Thank you so much for your time!

Bruna · 22 November 2025

5/5

Trustpilot

I have rented my property with Dexters…

I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.

Laura · 13 November 2023

Agent replied · 24 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was assisted by Elion; he was very transparent and helpful in talking about the listings and area, and as someone new to the market, I appreciated. Pleasure working with the team.

Jose · 26 July 2024

Agent replied · 24 October 2024

Dear Jose, Thank you for taking the time to leave such a review regarding Elion and the Dexters team. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Ashley Griffiths (Property Management)

Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!

Simon · 1 November 2023

Agent replied · 24 October 2024

Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience with Carl Tettey

Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.

Lauren · 22 November 2023

Agent replied · 24 October 2024

Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful lettings management team

I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.

Jeremy · 13 December 2023

Agent replied · 24 October 2024

Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Dexters so far, we felt that Fabiola really listened to us and provided great customer service: she responded to every query that came her way and followed up on our requests, going above and beyond to support us in finding a home.

Juliana · 25 October 2023

Agent replied · 24 October 2024

Dear Juliana, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Sincere Thanks

My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.

AB · 25 October 2023

Agent replied · 24 October 2024

Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tallulah was extremely helpful and fast…

Tallulah was extremely helpful and fast in dealing with my request.Thank you.

Cesar · 6 June 2022

Agent replied · 24 October 2024

Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A management team that actually cared

I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)

Ella · 18 October 2023

Agent replied · 24 October 2024

Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was assisted by Nabeel Khan in…

I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.

Vasilina · 17 October 2023

Agent replied · 24 October 2024

Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks Monika

I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.

Naat · 8 November 2023

Agent replied · 24 October 2024

Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent staff!

We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.

Stabuild · 26 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Good communication

George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.

Customer · 14 September 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Help with end of Tenancy

Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.

Linda · 9 October 2023

Agent replied · 24 October 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

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