Dexters Hyde Park & Bayswater reviews in Westminster

★★★★★ 5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

★★★★★ 5/5

Google

Great experience today with Catrin who accompanied us on several viewings. We felt supported throughout the process everything went smoothly.

Luke · 9 April 2026

★★★★★ 5/5

Google

Very happy with the services provided. Bella and Julia were both very helpful and responsive and ensured a very smooth process for us.

Pavlina · 24 September 2024

★★★★★ 5/5

Google

Bella was very helpful and reliable throughout my renting process, making the whole process as smooth as possible. Thank you for your help!

Stuart · 24 September 2024

★★★★★ 5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

★★★★★ 5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

★★★★★ 5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

★★★★★ 5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

★★★★★ 5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

★★★★★ 5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025

★★★★★ 5/5

Trustpilot

Olivia Singam was really helpful upon…

Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!

Charles · 17 December 2025

★★★★★ 5/5

Google

I had a really good experience with Dexters. Loujain was my agent and kept in touch with me daily throughout the entire process. She told me what documents to submit, which referees to reach out to and what else to do so that everything can be completed in time. Would definitely work with Dexters again in the future!PositiveResponsiveness, Professionalism

Felix · 25 October 2021

★★★★★ 1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

★★★★★ 5/5

Trustpilot

Jadasa is an excellent property…

Jadasa is an excellent property manager! Jadasa responds promptly to calls and/or emails and coordinates maintenance/repairs to be completed in a timely manner. Oftentimes things are repaired same day. I am grateful to have her managing our home.

Alexandra · 30 November 2023

★★★★★ 5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

★★★★★ 5/5

Trustpilot

Ella from Dexters

Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.

Steve · 20 May 2026

★★★★★ 5/5

Google

Great experience with Dexters Hyde Park. Dom and Daniella were extremely helpful and really put in the effort to make things work. Highly recommend!

Bo · 8 October 2025

★★★★★ 5/5

Trustpilot

I submitted an issue in my flat and…

I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.

Mohammad · 5 July 2024

★★★★★ 1/5

Trustpilot

BAD EXPERIENCE WITH BUYING FLAT

Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID

AQ · 29 May 2024

★★★★★ 5/5

Trustpilot

I have immense gratitude for Jadasa…

I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!

Alis · 30 October 2023

★★★★★ 5/5

Google

heidi and ursula assisted me on a viewing. they were great, super friendly and helpful with any questions i had. i would definitely recommend dexters.

Matin · 8 October 2026

★★★★★ 5/5

Trustpilot

Alistair Maclean was a pleasure too…

Alistair Maclean was a pleasure too work with form a conveyancers point of view - willing to help but also willing to let us do our work and keep the parties happy and informed.

DB · 16 February 2024

★★★★★ 5/5

Google

I had a great experience with Dexters estate agent when looking to rent. Bella was very helpful and knowledgeable about the local market. She went above and beyond to ensure a smooth process. I highly recommend Dexters and Bella!

Shamal · 25 October 2023

★★★★★ 1/5

Google

Very poor customer service from their French agent lady. Although she’ll be nice to you if you’re French… ;-) I got put off by her attitude and arrogance, and decided to go elsewhere. However, another lady who wanted the property was told to send them all of her details , along with a pic of an ID + FULL credit card number, including the three digits at the back of the card?! This is before she’d be paying any holding deposit etc. The property was then removed from the market (which no one told her about) and she keeps getting calls from their staff about properties matching her criteria (when she never consented to these in the first place). Why would the agents need ID and card number derails BEFORE the potential tenant is approved by landlord/ pays a holding deposit? This makes no sense. No wonder this agency gets such a terrible reputation!

Seraphim · 28 March 2024