Trusted Agent profile

Claridges Commercial reviews

4.2

★★★★★ Great

53 reviews across 1 platform

20 Hanover Square, London, W1S 1JY, Westminster W1S 1JY

Claridges Commercial's Westminster office at 20 Hanover Square is rated 4.2 out of 5 across 53 reviews on 1 platform, including 53 Google reviews rated 4.2. Checked 9 October 2026.

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4.2 / 5

53

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience working with Adam and from the beginning, his service was outstanding across all aspects. Although the process took longer than expected, Adam remained proactive throughout, constantly chasing solicitors and keeping everything moving forward. Thanks to his hard work, we now have a great tenant in place, and couldn’t be happier with the outcome. Adam went above and beyond, and we highly recommend him to anyone looking for a reliable and committed agent.

S · 8 September 2025

Agent replied · 17 April 2026

Thank you for leaving a 5 star review.

5/5

Google

Professional Service from Claridges Commercial I recently completed a commercial lease assignment with Claridges Commercial and want to thank Adam for his help throughout the process. The transaction came with its share of challenges, but Adam remained calm, professional, and focused on getting it over the line. I’m grateful for his persistence and support in seeing it through to completion. Wishing continued success to Adam and the Claridges team.

Mitra · 23 July 2025

Agent replied · 8 October 2025

Thank you Mitra for your great review.

5/5

Google

Samuel from Claridges was incredibly helpful and made the whole process so quick and easy. Compared to other companies I’ve dealt with, who were slow and lacked communication, this was a completely different experience. From the very beginning, Samuel was responsive and genuinely worked to meet my needs. I honestly couldn’t recommend him enough.

S · 11 April 2026

5/5

Google

We have had the pleasure in using Claridges commercial property consultants service recently and I can honestly say we have had a very good experience with them. They have kept us informed during the entire process of our let and they have been very transparent about information provided. We would definitely be using these guys again should we require their service. Adam our consultant was very good.

Sandeep · 16 February 2026

Agent replied · 17 April 2026

Sandeep, thank you for the great review. It is great to know that our clients are happy and they we are doing things well. Don't forget to recommend us!

5/5

Google

This is my second property acquisition through Claridges Commercial Property Consultants, and once again the service has been excellent. On this occasion, I was supported by Sam, who handled the transaction with a high level of professionalism, clarity, and efficiency. He was responsive throughout, explained matters clearly, and ensured the process progressed smoothly from start to finish. Having worked with the team previously, it was reassuring to experience the same consistent standard of service. I would have no hesitation in recommending Claridges to anyone looking for reliable and professional commercial property advice.

Zain · 24 December 2025

1/5

Google

I booked an a viewing with a guy named "Sam" from Claridges. I traveled from Brighton just to see this commercial property, on the train to London, 2 hours before the appointment, I called the agency to confirm the meeting, for my surprise Sam was not working that day and I was told that all of his appointments had been canceled. I received no phone calls, no messages, no emails, nothing! Extremely unprofessional work !! I do not recommend these people. Just waste of time!NegativeResponsiveness, Quality, Professionalism

Cesar · 23 October 2020

Agent replied · 22 October 2024

Cesar, I understand that you are upset. Sam was involved in an accident and has gone to hospital. You would of already left for the appointment by time we knew. This was beyond our control and not usual. We are happy to reschedule to suit you.

5/5

Google

Adam and team were really helpful in getting new shop lease in place. thanks!

Adam · 10 July 2025

Agent replied · 22 August 2025

Adam, I am glad that you are happy with the service you received. Good luck for the future.

5/5

Google

I met Adrian Cole over 10 years ago when I was looking to rent out my commercial property. I found Adrian and his team to be highly knowledgeable, extremely helpful and very professional. I have had some difficult situations along the way and Claridges have been my backbone to assist with the best possible solutions and to help me reach my goals. They work with excellent professional consultants who were able to assist with all matters I needed to arrange. Business is always about relationships and I would not chose to use anyone else other than Adrian and his team for my future purchases and projects.

Fusionpete333 · 24 October 2018

Agent replied · 22 October 2024

Thanks Peter for the lovely review. It is always great working with you.

1/5

Google

I enquired for a property with claridges and liased with an agent called adam, first of all i was interested in the property and was asked to give £3000 under the table and then he agreed on £500. Then i put a deposit on the property and also a reference check payment after the landlord had agreed to give me the property. I then had no response from adam for a few days as my calls were not being answered, then was told the landlord is unresponsive and his solicitors details were not available. Then got a call 2 weeks later that the landlord decided to give the property to someone else, but claridges board is still on there im sure they were dealing with it. It was really unprofessional of this company to do such a thing and will definitely not be going back to them again.

Mohammed · 23 March 2024

Agent replied · 22 October 2024

Mohammed, all parties that take properties through us are requested pay either a £3000or £5000 deposit it is clearly set out in all our marketing particulars. There is nothing under the table about it. If you have any issues you should direct them to our complaints procedure, where it will be fully looked into. Ultimately we act from our clients who decide which offer to proceed with. If you want to contact us in the normal way then we can look at your specific grievance.

5/5

Google

Super professional service from Adrian and Samuel. New tenant for commercial premises found very quickly and they worked hard to ensure a smooth and fast transaction. Highly recommend this company!

Donna · 17 December 2025

Agent replied · 24 December 2025

Thank you Donna. It was great working with you.

5/5

Google

Adam is an excellent agent who truly knows his work. Professional, responsive, and easy to deal with.

Rinat · 10 July 2025

1/5

Google

One of the worst company's to deal with! They have no respect for individuals! I was interested viewing a property, but I was mugged off by their sales guy saying that they are not going to do any individual viewings as they were 'confident' that the property will be taken from a group viewing. They would also do group viewings that suited their schedule! The funny thing is that it still didn't go and when I called them back to ask why they didn't call me to organise an individual viewing, they still continued to be snobby and say that they were refusing to do individual viewings! By only organising group viewings during the COVID-19 pandemic, they are not following/implementing social distance rules! This shows their lack of care towards individuals! Here's a question to Claridges, what if I told you that I was a vulnerable person who wanted to observe social distancing by not wanting to be surround by people; would you still say no to individual viewings?? Claridges need to move away from being snobby and lining their pockets with money to being professional and respectful to people! DON'T SEE PEOPLE AS A NUMBER! WE ARE HUMAN & HAVE FEELINGS! If they continue the way they are, they will eventually be reported to the property ombudsman!NegativeResponsiveness, Quality, Professionalism, Value

Mr · 23 October 2020

Agent replied · 22 October 2024

Adil, I remember your enquiry distinctly. You wanted to view the property, but did not want to attend the block appointment we had arranged. We explained that we are carrying out a block viewing with 19 other parties and that it will be socially distanced with each party going inside individually. This went ahead and went well with all attendees observing the distancing rules and taking the necessary precautions. We work according to clients instructions and try to accommodate applicants requests where possible, but 20 individual appointments is impractical during this time of Covid. We also have to safeguard the wellbeing of our staff. I am sorry that this did not suit you.

5/5

Google

I have Adam Cole looked after the property I was after, he was very professional and calm throughout the long journey. He responded when i needed a reply and also happy to help. Marilyn

De · 23 November 2024

Agent replied · 17 April 2026

I am glad that we could be of assistance and you are pleased with our service.

5/5

Google

A big thank you to Adam Cole of Claridges for all the hard work getting the sale completed of a retail investment property. Liaising between myself, the buyer, 2 solicitors and an accountant to get this sale over the line with tenacity …

TONY · 17 April 2023

5/5

Google

Multiple deals done with Adam Always professional and has his clients best interest at heart Trustworthy and really takes time to learn our business

Scott · 23 November 2024

Agent replied · 17 April 2026

Hopefully we can do some more deals and help you build your business.

5/5

Google

Adam was very helpful with our enquiries, feedback was prompt and responses were swift. I highly recommend Claridges!PositiveResponsiveness, Quality, Professionalism

Zain · 23 October 2020

Agent replied · 22 October 2024

Thank you. Great working with you.

5/5

Google

One of the best estate agents to work with in London. Professionals per excellence. I will strongly recommend them.

GLANIX · 23 November 2024

Agent replied · 17 April 2026

Thank you Paul. it is good working with you.

5/5

Google

I used claridges to find a commercial property for restaurant purpose and they helped me finding one and guided me towards the end.I am very pleased with the service they provided.

Asia · 23 March 2024

Agent replied · 17 April 2026

Thank you for the 5 star review!

5/5

Google

Thank you so much for all your help during the lease assignment. I was dealing with Ben and he dealt with everything very professionally and swiftly. It has been an incredible experience having your support and advice throughout the process and would certainly recommend your services to others.

M · 23 October 2022

Agent replied · 22 October 2024

Thank you Mr Abbas for the kind review. We wish you good luck in your new premises.

5/5

Google

Had a very good experience, staff were amazing especially Adam, the way he handled everything from start to finish made my life so easy, thanks again for making it a very smooth experience will always recommend to everyone that needs your services.

R · 23 October 2020

5/5

Google

They sold some offices for me way in excess of the asking price. Amazing result. I'm delighted. Would not hesitate to use them again.

Barry · 23 March 2024

Agent replied · 22 October 2024

Thank you for review. Glad we achieved a good result for you.

5/5

Google

1st class service from everyone at Claridge's. We have a portfolio of properties that have been skilfully dealt with by Adrian who is a master of his trade and so is his team who I'm pleased to say found us really good covenants in a tricky market. I highly recommend this excellent team !

Mrjlc1 · 23 October 2020

Agent replied · 22 October 2024

Really appreciate this review. We try to be head and shoulders above our rivals.

1/5

Google

Agreed a lease on a commercial property direct with a national retailer. A few weeks went by. Chased Adrian Cole (the Director of Claridges) to issue heads of term to our solicitors. He ignored all calls and messages which we found very strange. Fed up of waiting, we then went back direct to the landlord to find out what the delay was. They were surprised to hear from us. To our shock they said Adrian had told them that we had walked away from the deal and were no longer interested. He had then introduced a new party to them who they had agreed a deal with. Adrian basically lied to the landlord. On the face of it, it looks like he wanted to cut us out of the deal and swing it in favour of his other client and decided to do it by lying to the landlord. When Cc'ed in on all emails between us and the landlord and when confronted with the evidence Adrian had nothing to say. Highly deceitful and inappropriate behaviour. If we hadn't contacted the landlord directly he may never have been found out.. We have all the evidence in writing in email exchanges between us and the landlord so there can be no denial!

Mr · 23 October 2020

5/5

Google

Adam Cole ,listens,advises and makes sure tour interest is looked after. Cant ask for more, try claridges for your rental and purchase needs and you wont regret it.

Kelvin · 23 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Claridges Commercial's Google reviews

Questions about Claridges Commercial

How many reviews does Claridges Commercial have?

Claridges Commercial's Westminster office has 53 reviews across 1 platform: 53 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Claridges Commercial's rating?

Claridges Commercial is rated 4.2 out of 5 across all 53 reviews, and 4.2 out of 5 on Google from 53 reviews, checked 9 October 2026.

Where is Claridges Commercial's Westminster office?

Claridges Commercial, 20 Hanover Square, London, W1S 1JY, Westminster W1S 1JY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.