Trusted Agent profile · Westminster

Chestertons Westminster & Pimlico reviews

4.5

★★★★★ Excellent

2,598 reviews across 2 platforms

105 Wilton Road, Westminster, London, SW1V 1DZ, SW1V 1DZ

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 105 Wilton Road, is rated 4.5 out of 5 across 2,598 reviews on two platforms, including 332 Google reviews rated 4.9.

Google logo

4.9 / 5

332

Reviews on Google

This office

Trustpilot logo

2,266

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service by Shakil

I have recently moved to a new flat which is managed by Chestertons and I can say they are really helpful. They are always available for instant support whenever I face any issues. Special thanks to the property manager Shakil who is managing the property as he is always available for any support.

Kumar · 6 December 2023

Agent replied · 25 October 2024

Thank you for your review Kumar and congratulations on your new home! Should you need anything else, please do get in touch with Shakil and the team.

5/5

Trustpilot

Dear wonderful Risida

Dear wonderful Risida, I cannot thank you enough for your kindness, professionalism, and continuous support. You have always handled everything with the utmost care and efficiency, making every step seamless and stress-free for me. Your dedication, patience, and exceptional service truly make a difference, and I sincerely appreciate all your efforts. I am deeply grateful to you, Ms. Risida!

Mahnaz · 27 February 2025

5/5

Trustpilot

Zelda Carr is a welcome addition to the team

Zelda Carr has brought a welcome level of more professional service to the day to day management of my properties with Chestertons. Her pro active approach gives me confidence that things will just get done. This is good to see.

Ravinder · 17 August 2024

Agent replied · 25 October 2024

Hi Ravinder, thank you for taking the time to write a great review and sharing your experience with Zelda. We are so glad Zelda was pro active and was professional giving you confidence. We appreciate the support and should you need anything else, we will be happy to help.

5/5

Trustpilot

Thank you to Heather and the team

Thank you to Heather and the team at Chestertons who made moving super easy and very grateful for her help and the great service.

Robin · 16 February 2022

Agent replied · 25 October 2024

Thank you for the 5 stars - so please to hear Heather was able to help make the move a little easier!

5/5

Trustpilot

Chestertons South West Lettings - Cynthia

Cynthia was great, very professional and helpful through the whole process. She is very personable and makes the stressful process that house hunting is all the easier.

John · 20 August 2021

Agent replied · 25 October 2024

Thank you for sharing!

5/5

Trustpilot

Millie Brandon was exceptionss as l in…

Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.

Roo · 23 August 2022

Agent replied · 25 October 2024

Thank you for the five stars

5/5

Trustpilot

Thanks for helping me.

I was on the lookout for a two bed room apartment, with a rent within my means. I got in touch with Charlie Carter, who went out of the way in helping me get an apartment of my choice on very reasonable terms and conditions. Thanks to Charlie. I am now wonderfully settled in my new apartment. Philip Lobo

Philip · 18 August 2021

5/5

Trustpilot

Nishaad was a pleasure to deal with!

Nishaad was a pleasure to deal with! His professionalism and friendliness were top tier from the beginning, and his willingness to help never waivered.

Ifra · 14 February 2022

Agent replied · 25 October 2024

Thank you for sharing Ifra!

5/5

Trustpilot

Quick and efficient

After contacting the Chestertons management office, Isiah Samuels returned my call. He listened to my query I was then sent the information needed. It was quickly and efficiently sent. What was a very stressful experience was sorted. Thank you so much

Paul · 29 July 2024

Agent replied · 25 October 2024

Hi Paul, thank you for taking the time to write a great review. We are so glad Isiah quickly and efficiently sent the information you needed and sorted the stressful experience. If you require any further assistance, we will be happy to help.

5/5

Trustpilot

Leusa was super kind

Leusa was super kind! She was so energetic and had so many details to share.

Kelly · 24 February 2023

Agent replied · 25 October 2024

Hi Kelly, thanks for taking the time to provide this feedback! Leusa is a superstar, so we're not surprised by the energy and assistance you received. Wishing you all the best!

4/5

Trustpilot

Chestertons: Ryan Briggs

Ryan Briggs has recently taken over managing my son’s flat tenancy. He is very pleasant to deal with, efficient and gets things done. He has made it his job to understand the property he has inherited. So far, so good.

Warwick · 13 August 2024

Agent replied · 25 October 2024

Hi Warwick, thank you for taking the time to leave a review for Ryan. If you need anything else, please do not hesitate to reach out. Best wishes!

5/5

Trustpilot

Excellent personalised service

Excellent personalised service which is a considerable feat during a pandemic. They made the process of moving into our rental property as smooth as possible., Special thanks to Melissa.

Kate · 14 February 2021

Agent replied · 25 October 2024

Thank you for the five star review - we hope you are enjoying your new home.

5/5

Trustpilot

Excellent

Chestertons were amazing from the get go. To Jess, Michelle and the team, thank you for the great experience :)

Katherine · 27 July 2022

Agent replied · 25 October 2024

Thank you for sharing!

1/5

Trustpilot

Disappointing service start to finish

Disappointing service start to finish, would avoid renting through them at all costs.Maintenance requests were never completed or completed to a poor standard so that they broke again within a few days. Extra rent charges were added and deposit withheld arbitrarily.Some staff were friendly and helpful but others were rude and short.Edit:If Chestertons were as fast to respond to tenant needs as they are to public reviews then they likely wouldn't be rated 90/92 for estate agents.

Jamie · 29 January 2021

Agent replied · 25 October 2024

Hello Jamie, sorry to see that you are disappointed. Could you please provide some more information to us so we can investigate? TrustPilot does not share your email address so I cannot see the details of your complaint. Feel free to email social@chestertons.com or there is an option for you to send us more details through TrustPilot. Thank you

5/5

Google

The service offered by Chestertons was amazing, in particular my agent, Martins Purlicis, was great and helped me getting the perfect flat, from scheduling a visit to giving advices to make sure my offer was received and accepted from the landlord and everything afterwards. Perfect communication and professionalism from both my agent and Chestertons

Beatrice · 23 October 2023

Agent replied · 22 October 2024

We're so glad to hear how helpful Martins was in finding you the perfect flat! We wish you all the best in the move, don't hesitate to get in touch if you need any further assistance.

5/5

Trustpilot

Finding a 2 bedroom flat in Fulham SW6

My experience was very good ! Agent Madi Doe was always on it, arranged suitable viewings and guided me through the process. Highly recommended !

Hendric · 10 November 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review!

5/5

Trustpilot

Everyone in the team were very helpful…

Everyone in the team were very helpful and hands on. Thank you Toby and Suzan!

Tooting · 26 January 2023

Agent replied · 6 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Trustpilot

Chestertons South West Lettings, Tamara’

Tamara was really friendly showing us around and super helpful with the application process after we'd put in an offer helping us wherever it was needed.

Bevan · 20 August 2021

Agent replied · 25 October 2024

Your comments have been shared with Tamara who was thrilled to have been able to assist you.All the best.

5/5

Trustpilot

Recommending Fiona

I would highly recommend Fiona who, with her expertise and guidance, managed to renegotiate a new lease successfully.

Julie · 27 September 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave Fiona a review - we hope you continue to be happy in your home

5/5

Trustpilot

Great help from Niema Latif

Great assistance from Niema Latif in facilitating the extension of a lease. Responsive, flexible, clear, and effective. She helped me wade through a barrage of automated messages the timing of which were hard to decipher otherwise.

Eliseo · 30 September 2024

Agent replied · 25 October 2024

Hi Eliseo, thank you for the great review and sharing your experience with Niema. We are so glad she was responsive and helpful. Wishing you all the best.

5/5

Trustpilot

Tamara Price was super helpful and…

Tamara Price was super helpful and understanding throughout the whole process. Really supported us in securing an amazing home!

Leo · 12 August 2022

Agent replied · 25 October 2024

Thank you for sharing Leo!

5/5

Trustpilot

I had very good service from the…

I had very good service from the initial meeting all the way through to completion. We listed the property with Emlyn Rees who gave us good advice, then Alex Renardson managed the sale and was always helpful and professional.

Caznewland · 6 August 2024

Agent replied · 25 October 2024

Hi Caznewland, thank you for the great review. We are so glad Alex was always helpful and professional. Should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Very helpful

Niema Latif was very helpful

Robert · 23 October 2023

Agent replied · 25 October 2024

Hi Robert, we're happy to hear you found us helpful. Feel free to reach out again if you need anything in the future. Best wishes!

5/5

Trustpilot

Straightforward and hardworking

Chestertons in Barnes did a great job for us - hardworking and knowledgeable, kept us up to date at all times and always on hand for strategic advice. Chris and Richard stood out and were helpful, sensible and straightforward to deal with.

Julia · 10 June 2024

Agent replied · 25 October 2024

Hi Julia,Thank you for the great review.We are so glad the team were helpful and straightforward to deal with.Thank you for the support.Best WishesChestertons

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