Trusted Agent profile · Westminster

Chestertons St John's Wood reviews in Westminster

4.6

★★★★★ Excellent

2,441 reviews across 2 platforms

122 St. John's Wood High Street, St. John's Wood, NW8 7SG, Westminster, NW8 7SG

Part of Chestertons, see every office.

Chestertons's office in Westminster, at 122 St. John's Wood High Street, is rated 4.6 out of 5 across 2,441 reviews on two platforms, including 261 Google reviews rated 4.7.

Google logo

4.7 / 5

261

Reviews on Google

This office

Trustpilot logo

2,180

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Magdalena was great to work with. She responded immediately to any questions, was very honest, and overall made the moving process very pleasant!

Sarina · 26 October 2017

5/5

Trustpilot

Excellent service all round

Excellent service all round. Really helpful and friendly, went above and beyond to accommodate our needs when moving in and out of the property, can’t recommend enough.

Charlie · 20 December 2021

Agent replied · 30 October 2024

Thank you for sharing Charlie!

5/5

Trustpilot

Had a great time dealing with Stav…

Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.

Luke · 9 February 2022

Agent replied · 30 October 2024

Thank you for the five star review

5/5

Trustpilot

GREAT SERVICE

5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.

David · 11 March 2022

Agent replied · 30 October 2024

Thank you for your review David!

5/5

Trustpilot

Viewing experience

Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterday’s viewing, she was punctual, clear and friendly

Antea · 17 September 2021

Agent replied · 30 October 2024

It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.

5/5

Trustpilot

Very accessible and responsive team in…

Very accessible and responsive team in Kew.

Tolga · 8 November 2023

Agent replied · 30 October 2024

This is amazing to hear, thanks Tolga!

5/5

Trustpilot

Quick rental

Stephen O'Connell rented my property quickly and has always been very helpful.

Alison · 1 July 2023

Agent replied · 30 October 2024

Thank you for the great review. Best wishes

5/5

Trustpilot

Chestertons South West Lettings - Cynthia’

So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you

Olivia · 18 August 2021

Agent replied · 30 October 2024

It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.

5/5

Trustpilot

I had a great agent Lauren Christy who helped…

I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search

Mara · 26 September 2022

Agent replied · 30 October 2024

Thank you for sharing!

1/5

Trustpilot

Bad experience with one of their…

Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.

Hollie · 21 January 2022

Agent replied · 30 October 2024

Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.

1/5

Trustpilot

Arrogant agency

Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!

Lo · 24 September 2021

Agent replied · 30 October 2024

Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.

5/5

Trustpilot

Happy customer

Good experience with John Lorms at Pimlico.

Pauline · 20 October 2023

Agent replied · 30 October 2024

Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!

5/5

Trustpilot

Excellent

Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you

Nicholas · 26 April 2022

Agent replied · 30 October 2024

Thank you for taking the time to leave us such a lovely review

5/5

Trustpilot

It has been amazing working with…

It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!

Marguerite · 10 November 2021

Agent replied · 30 October 2024

We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience

5/5

Trustpilot

Great Experience

Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.

Will · 13 October 2022

Agent replied · 30 October 2024

Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!

5/5

Trustpilot

Charlotte Wilkinson from NW8 branch was…

Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!

GEE · 9 November 2021

Agent replied · 30 October 2024

Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.

2/5

Trustpilot

Terrible moving out experience. Landlord overpaid

Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional

Alexandru · 18 November 2022

Agent replied · 30 October 2024

Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.

5/5

Trustpilot

A lovely and informational experience

A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.

Margaret · 14 April 2022

Agent replied · 30 October 2024

Thank you for the wonderful review!

5/5

Trustpilot

Thank you for your help

Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura

Laura · 16 February 2022

Agent replied · 30 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

‘Chestertons South West Lettings, Sebastian & Amy’

I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.

Anna · 18 August 2021

Agent replied · 30 October 2024

It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.

5/5

Trustpilot

Marika helped me so much in finding and…

Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!

Maor · 16 December 2021

Agent replied · 30 October 2024

Thank you for sharing! We're so pleased to hear.

5/5

Trustpilot

Very patient and kind lady

Very patient and kind lady,who has been a great help to me in dealing with the whole rental process.

Kailing · 22 September 2022

Agent replied · 30 October 2024

Thank you!

5/5

Trustpilot

Great people and knowledgeable…

Great people and knowledgeable professional service

Jonathan · 27 October 2023

Agent replied · 30 October 2024

Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!

5/5

Trustpilot

Such a pleasure working with Tamara…

Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.

Kelsey · 10 May 2022

Agent replied · 30 October 2024

Thank you for your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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