Trusted Agent profile · Westminster
★★★★★
2,477 reviews across 2 platforms
122 St. John's Wood High Street, St. John's Wood, NW8 7SG, Westminster, NW8 7SG
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 122 St. John's Wood High Street, is rated 4.6 out of 5 across 2,477 reviews on two platforms, including 298 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotVery prompt responses to all queries…
Very prompt responses to all queries both pre and post moving into our rental. Sam has been very helpful across the entire process
Dear Jamie Lee,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotGreat support and would definitely recommend!
Great Service! Would particularly recommend Myha who was brilliant. She was on hand to help us throughout the process!
Hi Christie, so lovely of you to provide this feedback for Myha and happy to hear she made the process easier! If you need any further help, please do not hesitate to let us know. Best wishes!
5/5
GoogleWe worked with Leonardo Silva on our house search. It was a pleasure working with him. He tried to accommodate all our requirements right away, promptly responded to all our questions. He was able to find properties that suitable for us and organized viewings right away. He knows his work very well and I can highly recommend him to everyone looking for a property in St. John's Wood area.
5/5
GoogleKurt Steinmetz. Chestertons has good staff but he is truly the best you have. We dealt with him on Sat 29th Aug and then again today, Tues, 1st Sept. He is very professional, kind, patient, knew his brief exceedingly well, is sharp, offered us advice and finally we were able to tell he was honest from the way he dealt with us. These are the characteristics we (as landlords), appreciate and can work with. We have not met him personally but only dealt with him on the phone and through email. He is a credit to Chestertons. Please let your bosses know how pleased we were to deal with him.PositiveResponsiveness, Professionalism
Thank you for leaving your comments. We have passed this on the Kurt and the team, who are thrilled to have been able to assist you with your property needs as a landlord. Please do not hesitate to get in touch if you have any future queries. We wish you all the best for the future.
5/5
TrustpilotCharlie is so easy to deal with
Charlie is so easy to deal with, caring personality, and willing to go the extra mile for his clients. Will definitely go to him again!
Thank you Alia!
5/5
TrustpilotHighly recommendation for Nishaad Ali
I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.
Thank you for sharing your experience with Chestertons. This is wonderful to hear.
5/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
I have worked with Seb, Ed & Amy in the Barnes office for many years now letting properties in SW13 and have always been pleasantly taken aback by their proactivity and desire to go above and beyond to find the right tenants for properties. They are experts in the local market, who are friendly, professional and very knowledgeable. Highly recommend.
5/5
TrustpilotEd Rice is a Super Star!
Ed Rice has been an amazing support for us over the past 4 years where we have rented through Chesterons. He has always met us with empathy, is trustworthy and is always quick to respond and help us. He is a big reason we have always used Chesterton's and why we recommend them as an agency. Ed is a superstar!
5/5
TrustpilotAmazing experience
Amazing experience, Suzan was really helpful!
Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotAnastasia has been very helpful during…
Anastasia has been very helpful during my contract procedure and showing me the different rental options
Hi Julia, thank you for your feedback! It's lovely to read that Anastasia provided you with different some different options during your rental journey with us. Should you need anything else, please do get in touch. Wishing you the best!
5/5
TrustpilotThank you Brad !!! Thank you. !!
I am new to this country ... Brad has been an amazing agent and guide for me. He went out of his way each and every time to make sure I get to know the best places and the best apartments. He had to put with my numerous stupid silly questions ... and he was a great asset for me.
5/5
TrustpilotAbbie was incredibly helpful with the…
Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.
Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.
5/5
TrustpilotAs a first time renter I had little to…
As a first time renter I had little to no knowledge, Millie Brandon was so helpful, I would recommend to anyone!
Thank you!
5/5
TrustpilotWe contacted Chestertons about a…
We contacted Chestertons about a property over the weekend. Tamara Price reached out to us on the Monday morning, asking about our requirements/preferences, and provided further details. Tamara arranged a viewing for us that day, she was super helpful and provided regular updates so we didn't need to chase at all. Would definitely recommend. Thank you!!
Thanks for your review Polly, we really appreciate this feedback for Tamara! Best of luck in your property hunt, we're only a phone call or email away if you need anything else.
5/5
TrustpilotChestertons South West Lettings - Melissa
We have been very happy with the service provided from Chesterton’s , and our agent Melissa was extremely helpful in finding us the perfect flat.
Thank you for sharing!
5/5
TrustpilotGreat service from the Chestertons team
I've had pretty poor experiences with estate agents in the past, but Chestertons have been great. Seamless service and I never felt like I was being messed around.Jess, in particular, was great to work with. Open and honest, as well as speedy and professional in her responses
Hi Peter, thank you for taking the time to leave a review. We're sorry to hear you didn't have great experiences with other agents but happy to hear this isn't the case with us. Should you need anything else, please do not hesitate to get back in touch. Best wishes!
5/5
TrustpilotResponsive and responsible
Good management. Catherine is very helpful. Thanks!
Thank you for the review!
5/5
TrustpilotRichie Parkin at Chestertons has been…
Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!
Hi Charline, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
TrustpilotChestertons SW Lettings were very…
Chestertons SW Lettings were very professional in managing my property, finding suitable tenants, and minimizing the time that my property was empty. It was truly a seamless process.
Thank you for the review. We appreciate your comments and encourage you to get in touch if we can be of any further assistance.
5/5
TrustpilotChesterton's has been a great for Short Lets
Chesterton's has been a pleasure to deal with. A top notch and professional company. I would want them to manage my properties. Joyce Pau from the management team has been part of the reason we've been so happy with our short let experience. She's very prompt and handles any maintenance concerns quickly and professionally.
Thank you for your review John, we're happy to hear Joyce has been on hand to help you throughout your short let with us. Best wishes!
1/5
GoogleI would rate this bellow zero if I could. ITS THE BIGEST SCAM EVER. Please stay away from them. I paid the deposit to remove a property from the online. I provided a question, but I always ask for more and more. It’s been one month. Nothing has been done. I was dealing with Meghan.
Hi Hakim, We’re sorry to see you have left this rating on behalf of one of our applicants. Unfortunately in this instance, the process has been held up by the referencing process. The property is advertised as let subject to referencing, so whilst it may still appear online, Chestertons are not completing any further viewings for prospective tenants. If other agents are holding viewings, this is out of our control. We hope this clarifies the situation
5/5
TrustpilotAtifa has done a great job to ensure…
Atifa has done a great job to ensure all the tenants and us(the landlord) have received all documents in a clear and timely manner. Most impressed with the seamless process. A pleasure to work with them.Well done to Chestertons Team
Hi Soni, thank you for taking the time to write a great review. We are so glad Atifa done a great job to ensure all documents were received in a clear and timely manner. We appreciae the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotMy friend and I were searching for an…
My friend and I were searching for an accommodation during September time as we urgently needed a place to stay but thankfully shannon from Chestertons company was of great assistance to us! She helped find a suitable place for us with exactly what we needed and in good time otherwise we would have been homeless travelling from France. An absolute super star who worked wonders and made the process so much easier! Our hero!!
Thank you for sharing your positive experience Jaime! We are very pleased to hear this.
5/5
TrustpilotRenting my flat through Chestertons has…
Renting my flat through Chestertons has been very smooth and professional throughout. Marine Signoret who has been my point of contact has been very supportive and always provided / answered any questions I had quickly!
Hi Mais, thank you for sharing your feedback with us. We're delighted to read that Marine was on hand to assist with any questions you had. Wishing you all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons St John's Wood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
