Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Will · 13 October 2022
Agent replied · 26 October 2024
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
★★★★★ 5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
Marguerite · 10 November 2021
Agent replied · 26 October 2024
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
★★★★★ 5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
GEE · 9 November 2021
Agent replied · 26 October 2024
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
★★★★★ 2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Alexandru · 18 November 2022
Agent replied · 26 October 2024
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
★★★★★ 5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
.xxx · 10 October 2022
Agent replied · 6 February 2025
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Margaret · 14 April 2022
Agent replied · 26 October 2024
Thank you for the wonderful review!
★★★★★ 5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Laura · 16 February 2022
Agent replied · 26 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotMadi Doe in Chestertons was so helpful...
Madi Doe in Chestertons was so helpful, and we succeeded in arranging and renting a beautiful property within four days! we are very pleased.
Sheila · 16 February 2022
Agent replied · 26 October 2024
Thank you for the wonderful review
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
Andrew · 20 August 2021
Agent replied · 26 October 2024
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
★★★★★ 5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
Anna · 18 August 2021
Agent replied · 26 October 2024
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
★★★★★ 5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Maor · 16 December 2021
Agent replied · 26 October 2024
Thank you for sharing! We're so pleased to hear.
★★★★★ 5/5
TrustpilotVery patient and kind lady
Very patient and kind lady,who has been a great help to me in dealing with the whole rental process.
Kailing · 22 September 2022
Agent replied · 26 October 2024
Thank you!
★★★★★ 5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Jonathan · 27 October 2023
Agent replied · 26 October 2024
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
★★★★★ 5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Kelsey · 10 May 2022
Agent replied · 26 October 2024
Thank you for your review!
★★★★★ 5/5
TrustpilotLilly was helpful cooperative and extremely…
Lywas helpful cooperative and extremely proactive. She removed all hassle of agreeing a tenancy
AS · 27 February 2023
Agent replied · 26 October 2024
Hi there, thank you for your review, it's great to hear Lilly made the process of agreeing a tenancy an easy one! Should you need any future assistance, please feel free to get in touch. Best wishes!
★★★★★ 5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Simon · 8 July 2022
Agent replied · 26 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotSebastian was excellent all round
Sebastian was excellent all round, very happy with his work.
Tony · 17 August 2021
★★★★★ 5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Demetris · 12 May 2022
Agent replied · 26 October 2024
Thank you for the wonderful review
★★★★★ 5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Saskia · 25 September 2023
Agent replied · 26 October 2024
Thank you for your kind words Saskia, we really appreciate the feedback!
★★★★★ 5/5
TrustpilotAn outstanding experience
An outstanding experience, from Chestertons SW Lettings.From initial contact with Heather Phillip-St Louis and regular follow-ups with Jessica we moved smoothly into a successful completion.
Paul · 11 September 2021
Agent replied · 26 October 2024
This is wonderful to hear, thank you Paul
★★★★★ 5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Sarah · 2 March 2022
Agent replied · 26 October 2024
Thank you Sarah, we are so pleased to hear this.
★★★★★ 5/5
TrustpilotHelped me find a nice rental apartment
Helped me find a nice rental apartment. Good process and the agent (Charlie) was helpful and prompt with dealing with my questions.
Alex · 18 February 2022
Agent replied · 26 October 2024
Thank you for sharing Alex!
★★★★★ 5/5
TrustpilotMadi D. - amazing service!
Madi Doe has always been available and supported me during my search for a new flat. I highly recommend her and Chestertons!
Giorgia · 16 February 2022
Agent replied · 26 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotHappy
Friendly. Prompt. Always on top of everything. Chasing solicitors and making sure the entire sale went smooth. Lovely gift as we completed. Very happy!
Kass · 25 October 2021
Agent replied · 26 October 2024
Thank you for your sharing your feedback Kass!
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