Trusted Agent profile · Westminster
★★★★★
2,425 reviews across 2 platforms
40 Connaught Street, London, W2 2AB, Westminster, W2 2AB
Chestertons's office in Westminster, at 40 Connaught Street, is rated 4.5 out of 5 across 2,425 reviews on two platforms, including 241 Google reviews rated 4.7.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our flat in W2 and could not have achieved this without the help of Carlos Riveros and Dylan James. As we were inexperienced with the process they advised us correctly in every step of the way and got the job done. Always to the point, no extra words needed and no time wasted, together with Umed Sharifi Chestertons has an experienced and effective team in Hyde park.
5/5
TrustpilotChestertons South West Lettings - Cynthia’
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Thank you for sharing!
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
4/5
GoogleDylan and his team worked very hard for us in difficulst circumstances. We were extremely grateful for their help and support.
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Thank you for the 5 stars!
5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
GoogleExcellent level of service being provided by Mr Umed and team at Chestertons with regards to property sourcing services.
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Thank you for your review!
5/5
GoogleGreat and tailored services! Had a particular pleasure working with Nishaad Ali an incredible professional. Nishaad helped us to find and secure the best property for us, all the process has been executed super fast, with Nishaad taking us through every step, being super supportive, helpful and available 24/7. Super grateful for this help, attention and best property!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFor anyone out there looking for a new home I have only one person to recommend - Lana of Chestertons Hyde Park & Marylebone. With greatest professionalism, enthusiasm and drive Lana found that perfect place for me and handled all the formalities keeping me closely updated throughout. I am deeply grateful to Lana & Chestertons for delivering incredible service. With thanks. Alexandria
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