Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a wonderful experience working with Chesterton's agent Aiste Kotliarova from the Hyde park branch. She was professional, prompt and honest and provided us with a great service finding us a beautiful home in the area of our choice. I would highly recommend this agent and thank her for all the work she did for us.
Yonita · 25 October 2023
★★★★★ 5/5
GoogleThank you for your support and efforts throughout the deal particularly Driss and Dylan where very efficient and always ready to help when needed. Would highly recommend this chestertons. Look forward to doing future deals :)
Ricky · 13 November 2019
★★★★★ 5/5
GoogleNiki and Ryan are very helpful! Professional and reliable!
Cheryl · 11 October 2025
★★★★★ 5/5
TrustpilotVery helpful and professional service.
ITG · 6 November 2024
Agent replied · 6 February 2025
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
★★★★★ 5/5
TrustpilotExcellent support and process for renting
Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.
Flores · 2 August 2023
Agent replied · 9 February 2025
Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
★★★★★ 5/5
TrustpilotAll done on time in professional and…
All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.
Ramola · 4 December 2023
Agent replied · 6 February 2025
Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
★★★★★ 5/5
TrustpilotGreat ,fast and effective communication…
Great ,fast and effective communication with Dawn
Liliana · 3 October 2024
Agent replied · 25 October 2024
Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotPreya Nair and Chestertons
Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.
Alessandro · 26 April 2024
Agent replied · 25 October 2024
Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.
★★★★★ 5/5
TrustpilotI had been looking for a property to…
I had been looking for a property to rent in Fulham for about 3 months. Within 2 weeks of meeting Madi we had found the exact type of property we were looking for. I couldn’t recommend Chestertons and Madi highly enough!!!!
Jamie · 7 April 2022
Agent replied · 25 October 2024
Thank you for your review. We are pleased to hear this!
★★★★★ 5/5
TrustpilotThe staff at Chestertons are extremely…
The staff at Chestertons are extremely helpful, friendly and efficient. They helped me out and allowed me to impress my client by obtaining the correct paperwork for me in a short space of time. I was very impressed. Thank you very much
Sarah · 14 February 2022
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotI called up as I needed some advice as…
I called up as I needed some advice as I am a first time renter. I spoke with Millie Brandon and she couldn’t of been more helpful she answered all of my questions in fine and clear detail.
Jay · 17 August 2022
Agent replied · 25 October 2024
Thank you Jay!
★★★★★ 5/5
TrustpilotChestertons review
Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.
Archie · 16 August 2022
Agent replied · 25 October 2024
Thank you for your review we are so pleased to hear!
★★★★★ 5/5
TrustpilotI had an excellent experience with Ellie at the Barnes office
I had an excellent experience with Ellie at the Barnes office - I needed somewhere for a short term let and she made the whole process super easy and super smooth. I signed the agreement and was in the flat within a fortnight!
Rose · 13 December 2021
Agent replied · 25 October 2024
Thanks Rose we are pleased to hear of your experience! Thank you for sharing.
★★★★★ 5/5
TrustpilotThank you Xiaoyi
Very quick and responsive agent, she’s been very helpful and considerate.
Hamzah · 22 July 2024
Agent replied · 25 October 2024
Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.
★★★★★ 5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
MD · 26 May 2024
Agent replied · 12 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Erene · 5 September 2023
Agent replied · 25 October 2024
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
★★★★★ 5/5
GoogleAlina and the team were more than helpful when I wanted to rent my apartment in paddington, good clear communications, effficient and respectful of my current tenants when arranging viewings etc. I would happily use them again.
Erica · 26 October 2018
★★★★★ 5/5
TrustpilotI have been served by xiaoyi from…
I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.
Travis · 13 November 2023
Agent replied · 25 October 2024
Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!
★★★★★ 5/5
TrustpilotEasy process, great job!
Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!
Edwin · 21 April 2022
Agent replied · 25 October 2024
Thank you for the wonderful review
★★★★★ 5/5
GoogleNishad was really helpful in agreeing our offer, I highly recommend him and would like to thank him for the help.
He showed us really amazing 5 star properties very high standard.
Sabine · 25 October 2020
★★★★★ 5/5
GoogleI particularly cooperated with Nishaad Ali who was just incredible! He not only helped me to find the best apartment that corresponded perfectly to my preferences, but also guided me through all the process, knowing that renting an apartment during COVID is very challenging.
Hi was very reactive, professional, nice and joyful durning the whole communication process. He also negotiated an excellent price and went till finding the best time slot for my moving in.
I wish everyone would having this terrific renting experience.
OlyaPositiveResponsiveness, Quality, Professionalism
Olga · 25 October 2020
★★★★★ 5/5
TrustpilotTenancy & Renewals Consultant
Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine
Jeff · 25 August 2023
Agent replied · 6 February 2025
Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.
Mahamood · 1 July 2023
Agent replied · 25 October 2024
Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been
★★★★★ 5/5
TrustpilotI have worked closely with Marianna…
I have worked closely with Marianna over the last year - she has been incredibly professional throughout and a pleasure to work with
Ben · 5 November 2023
Agent replied · 25 October 2024
Hi Ben, thank you for taking the time to leave a review for Marianna. It's great to hear that she's been a pleasure to work with!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.