Every review we hold for the Westhoughton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling our home through Charlesworth Estate Agents was an absolute pleasure. From the very first valuation appointment to the final completion, the team demonstrated professionalism, transparency, and genuine care. Laura kept us informed every step of the way, answered all our questions promptly, and went above and beyond to ensure a smooth process.
The marketing of the property was spot-on. The house was beautifully presented and attracted serious buyers quickly. What really stood out was the local knowledge and honest advice, of both Laura and Adele which helped us make confident decisions throughout.
If you're looking to sell your home with minimal stress and maximum results, I can't recommend Charlesworth Estate Agents highly enough. A truly five-star experience!
Fran · 5 November 2025
★★★★★ 5/5
GoogleI couldnt recommend Charlesworth estates enough! After going on market with a big chain and being messed about and no sale. I went on market with Charlesworth and sold within a week!! A very personal service. Adele in particular goes above and beyond in every way to make things smooth as possible.
Dont go with big chains use a local personal and very professional service estate agency! Thanks so much Adele and team ❤️ xxxx
Yvonne · 13 October 2025
★★★★★ 5/5
GoogleI was having a nightmare selling my house with it falling through twice. Adele from Charlesworths took over and sold it in a couple of weeks.
Thankfully everything went through and thanks to Adele, I moved into my dream home on Friday.
Charlesworths went above and beyond for me. I highly recommend using them. Excellent service.
Cheryl · 16 March 2026
★★★★★ 5/5
GoogleWe would like to thank Bob,Adele, Janet and Laura at Charlesworth estate agents for all there help with the purchase of our new home, nothing was to much trouble communication was spot on all the way through the purchase and I would highly recommend using them many thanks .
David · 13 October 2025
★★★★★ 5/5
GoogleWe would like to thank Adele, Janet and Laura at Charlesworth for selling our property. They have all been amazing. Adele was always there for us, nothing was too much trouble, she always went the extra mile. We would definitely recommend Charlesworth Estate Agent to anyone thinking of buying/selling their property.
Lesley · 14 August 2025
★★★★★ 5/5
GoogleI had a very positive experience with Charlesworth, from the very start when Adele came to value my house. Through the whole process, the team of Adele, Janet and Laura were excellent. Would definitely recommend them.
Jacquie · 16 December 2025
★★★★★ 5/5
GoogleHighly recommend Charlesworth Estate Agents, we purchased a property through them ,Adele is brilliant, nothing to much trouble, all queries answered promptly,thankyou very much for all your help.
Elaine · 16 February 2026
★★★★★ 5/5
GoogleAdele was amazing throughout the whole process, making us feel so comfortable and supported as first time buyers. Would highly recommend!
Lauryn · 16 February 2026
★★★★★ 5/5
GoogleAmazing - went the extra mile! I am really grateful to Adele and the team at Charlesworth for going the extra mile. After struggling with a previous estate agent with a really bad experience and not selling, we decided to switch to …
Jonathan · 16 June 2025
★★★★★ 4/5
GoogleJust completed a move with Charlesworth, had a few issues, initially, but i cant thank Adele enough for the help and assistance with my purchase, Adele went above and beyond in helping get my purchase over the line.
Steven · 15 June 2025
★★★★★ 5/5
GoogleAdele and the team at Charlesworth have handled three house purchases and sales for us. We have recently moved from Lancashire to Barnstaple. The Charlesworth team covered the sale and purchase of both properties. We would have absolutely …
Dave · 16 May 2025
★★★★★ 5/5
GoogleWe could not have found a better estate agents to purchase our home through. Lyn has been from the start an absolute delight, and we have been so lucky to have her and the team supporting our move.
The whole agency has gone above and beyond to help us through this process and is by far the best choice.
Thank you for everything.
Chelsie · 17 August 2023
★★★★★ 5/5
GoogleExcellent
Everything went smoothly, always keeps you informed when things are happening, excellent service, lovely staff and reasonable price. Will definitely use again.
Thank you Charlesworth xxx
Denise · 5 March 2025
★★★★★ 5/5
GoogleI am a longstanding client/customer and have purchased property, let property, and sold properties through Charlesworth Estates over many years.
I have always been very pleased with the level of professionalism and customer service shown and would highly recommend them.
Peter · 16 December 2025
★★★★★ 1/5
GoogleRang today requesting information on a house for sale in Lower Southfield , got past from one woman to another , she said she didn't have the simple information at hand ? She would ring me back in 30 minutes , over an hour later , no phone call ..BIG MISTAKE ...I am a cash buyer for a property for my son ...feel sorry for vendors who no doubt would be furious.....poor customer service !
Keith · 16 September 2024
★★★★★ 5/5
GoogleCharlesworth have been great to deal with. Both Lyn & Adele were professional and easy to talk to.
Stephen · 14 November 2024
★★★★★ 5/5
GoogleThese guys are fantastic to deal with. Being dealing with them for over 3 years and have just got another house through them. Tony is great and will help with anything and always shows you respect. Lynn is also great on the desk she always helps and is polite and very organised. Bob is great to,
Keep doing a great job guys.
Millie · 14 June 2019
★★★★★ 5/5
GoogleCharlesworths have managed my rental property for many years, before finalising the sale recently. It has been a huge reassurance for me - being overseas - having them take care of everything over that time. I trust them completely and can highly recommend them.
Amanda · 15 June 2025
★★★★★ 5/5
GoogleThank you so much for your hard work and perseverance selling my property you really are a fantastic estate agents who really do care about their clients and go that extra mile! Charlesworth are the ‘go to’ estate agents they are simply the …
Shaun · 16 May 2025
★★★★★ 1/5
GoogleDear Michael Isherwood.
In response to your recent review. We feel that it is important to state the facts appertaining to this matter.
The property in question is your mother's property. Your mother has now sadly passed away and your brother is executor to her will giving him control of her estate. Your brother instructed Charlesworth Estates to market the property having discussed the matter with yourself. An appointment was made for us to visit the property and start the marketing process. Prior to our visit we were advised that you may become aggressive during the appointment and for safety reasons we arranged for TWO staff members (one of whom is known to you) to attend. The process of marketing the property and timescales involved were discussed with you at the time and to which you agreed. A few days after the appointment you attended our offices and started shouting at the lady staff members in an aggressive manner, which of course is un-acceptable. I heard your shouting from my upstairs office and intervened due to your aggressive attitude and to also protect my staff members. I trust this clarifies the circumstances and puts matters into a more realistic perspective. We have now removed the property from our portfolio until the matter is resolved between your brother and yourself.
Robert Arnold
Charlesworth Estate Agents.
Bob · 17 August 2023
★★★★★ 1/5
GoogleThe most unprofessional, undermining estate agents in westhoughton. Walked in to settle a dispute ammicably between 2 parties in the sale of my house. They have turned upto my house and put up a sign without my permission and tresspassed on my property and damaged my wall.
I walked in today to tell them to take it down as they have posted pictures and put a sign up without my ask. As i own the house, which must be illegal to do without the owners permission.
A man came from behind the scenes acting like a bouncer got right in my face in shockingly aggressive behaviour and the tone he was using was scarily violent. He was really rude started pointing in my face, started screaming and shouting right in my face. I then walked away from the situation.
If you are a vulnerable person like myself they will take advantage of you if you are selling a house or renting with them.
Please be very wary and stay away from these aggressive gangsters.
There are much nicer estate agents in westhoughton who will not take advantage.
Michael · 17 August 2023
★★★★★ 5/5
GoogleI have dealt with several estate agents in recent weeks and Charlesworth are the only ones who pick the phone up. Deal with your request. Was happy to go out way to help me view property's. …
Ian · 16 April 2025
★★★★★ 5/5
GoogleCouldn’t fault all the help and support whilst buying my house. Always responded quickly and a lovely team to work with 😄 …
Jacob · 13 September 2025
★★★★★ 1/5
GoogleWhat a ridiculous estate agent!! Rang up to put an offer in on a house that it was selling on the market for, then to be told they wanting offers over a higher price well why don’t you advertise offers over that price if that’s what the vendors looking for instead of wasting my time and effort looking around!! Very unprofessional I go and look elsewhere if I was you!!
Ryan · 17 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
