Every review we hold for the West Looe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m in the process of moving back to Cornwall. Olivia has been really helpful and accommodating with viewing days, times and has also sent additional information via email to make the process easier.
Nothing seems to be too much trouble, and she has a great knowledge of the area and good report with locals. Would definitely recommend.
Tanya · 22 April 2024
Agent replied · 31 December 2023
Thank you Tanya. Hopefully we can move you back here soon!
★★★★★ 5/5
GoogleI was lucky enough to be helped by Olivia at Clara Jones estate agents recently . She facilitated a couple of property viewings for me .
I was immediately impressed with her enthusiasm for her work and her considerable knowledge base around the properties involved and the areas that surrounded them.
Olivia was with highly professional at all times and her pleasant manner put me at ease during the viewings . She is an absolute credit to the Clara Jones agency .
Cath · 1 August 2024
★★★★★ 5/5
GoogleOlivia has been a fantastic agent during our search. We knew we wanted to find a place in Looe for our new family home and Carla Jones agents were the best choice of agents to help us with our search. Olivia is down to earth, approachable and very knowledgeable. She showed us around several properties and we fell in love with the first one we saw, Olivia, being local, knew the owners well and was able to provide advice, guidance and a personal recommendations to help us settle in. We are now happy Looe residents and we have Olivia to thank for finding the right home for us.
Philippa · 3 May 2024
★★★★★ 5/5
GoogleBoth Carla and Olivia were really helpful. We were very pro active in getting our purchase through within 8 weeks. Between us all we made it happen, keeping each other updated all the way. …
Jacqueline · 22 April 2024
Agent replied · 25 July 2023
Many thanks for this review Jacqui. It was a pleasure working with you on this purchase and we wish you well for the future. Thanks for your input too along the way, it’s greatly appreciated.
★★★★★ 5/5
FacebookI saw a review on a page about MR. CALLAN MARSHALL on how he helps
people make money from Forex/Crypto trading as well as Stock and Binary options. I decided to contact Mr. Callan and invested as little as $500.
To my greatest surprise, I made a profit of $6,800 within 7 days. This is the best investment I've ever had and I'm so grateful to
Mr. Callan for helping me manage my trading account. For those of you looking for a good investment and want to invest in Crypto, Forex
and Binary options, Mr. Callan is the best account manager that can help you make meaningful profit within a short period of time.
You can contact Mr. Callan through
Email: callanmarshall67@gmail.com
WhatsApp: +1 (941) 363-1753
Leigh · 8 February 2023
★★★★★ 5/5
GoogleFrom my 1st contact for valuation to completion I found both Olivia and Carla attentive easy to speak to and work with and kept me informed of progress. All in all I am glad I chose them. I had asked other local estate agents but I made a good choice with Carla Jones 5 * Many thanks Henry and Trina
Henry · 22 April 2023
★★★★★ 5/5
GoogleI was really stuck a few months ago, my flat was damp and my children were suffering. Carla and Olivia found out and bent over backwards to help me get into the home I am in now. They're both always really helpful and nothing is ever too much, they've always been quick to action anything I ask. Thank you ladies!!
Catrina · 22 April 2024
Agent replied · 25 December 2024
Thank you Catrina. It's been a pleasure to help you all.
★★★★★ 5/5
GoogleI was really stuck a few months ago, my flat was damp and my children were suffering. Carla and Olivia found out and bent over backwards to help me get into the home I am in now. They're both always really helpful and nothing is ever too much, they've always been quick to action anything I ask. Thank you ladies!!
Catrina · 1 December 2023
Agent replied · 31 December 2023
Thank you Catrina. It's been a pleasure to help you all.
★★★★★ 5/5
GoogleWhat an experience! From first contact to date of completion, Carla was, quite simply, superb. Always available to answer myriad questions; calm and professional whilst quickly establishing a personal relationship that was underpinned by a complete and utter belief in her integrity. Carla evidently knows the market exceptionally well - our house was sold before it formally was listed purely because Carla had built up such a solid client base. From our first conversation about possibly selling our house to completion was just under 7 weeks, and at each step of the way, Carla was there ironing out any potential glitches and being a voice of common sense, knowledge and empathy. Carla also recommended a solicitor to us who was just as excellent as Carla. Seriously, if you're thinking of buying or selling, don't bother going anywhere else. 100% recommend. Thank you, Carla.PositiveResponsiveness, Quality, Professionalism, Value
Melanie · 30 August 2021
Agent replied · 5 July 2023
Dear Mel and Mike
Thank you for your wonderful review and your continued support of my business. ( I am sure my Google reviews have lost all my previous Thank you’s ) keep in touch
★★★★★ 5/5
GoogleIt was so nice talking to Carla about a holiday property I was interested in. Having recently moved from my marital home of 37 years I have spent some time looking for a new home. Sadly the agents that I used had little knowledge of my home that I was selling or the properties that I was interested in!! Carla has familiarised herself with properties on her books being able to answer any questions I had. What a lovely personable estate agent, a very rare find. And hopefully she will be able to fulfil my dream of a getaway in the West Country. Good luck Carla with your new enterprise, I am sure you will be a big hit with home searchers. Don’t forget my discount lol
Jan · 5 July 2021
Agent replied · 5 July 2023
Good evening Jan, I was just looking through my reviews and wondered how you were, how things have moved forward for you in this time. If I can be of any assistance still, I’ll be happy to help. 😄 …
★★★★★ 5/5
GoogleI came down to view two properties in Looe and popped in to see Carla Jones on spec to see I could view another property while I was in the area. Not only did she take me around that property but she also took me around a second 'mystery house'. In this case neither were quite what I was looking for but if I was selling, this is exactly the sort of agent I would want as she certainly gets the viewers in the doors and a lovely person too!
Jackie · 22 April 2024
★★★★★ 5/5
GoogleI was looking for property in Looe and had the pleasure of meeting Carla and her team on a number of occasions.
On my first meeting, as I was unfamiliar with the area, Carla spent a lot of time sharing local information and tips that have proven very useful.
Carla also said that even if I didn't end up buying via her agency, (which in the end I didn't) she would be happy to help with any questions I had in the future. And she has been good to her word as I have had cause to call on her since moving into Looe.
I would wholeheartedly recommend using Carla's agency as the whole team have been exceptionally friendly, whilst being professional at the same time.
Jak · 29 March 2024
★★★★★ 5/5
GoogleCarla and Olivia are simply the best agents I have ever worked with.
They don’t make you lose time with things you are not interesting in.
They are not only very professional but, also fun to work with considering all the stress that comes from buying or selling a property.
They are both very down to earth, straight forward and make you feel at ease. They know the area like no one else and they are very resourceful when it comes to problem solving.
I would give more than 5 stars if I could!
Thank you both for always putting up with us with such kindness and patience!
Luisa · 29 March 2024
★★★★★ 5/5
GoogleI would like to thank Carla for all her help and encouragement during a telephone conversation when I rang to make initial enquiries about properties in Looe, Cornwall. Carla was very knowledgeable about Looe, the community and the facilities in and around the village. Carla was happy to spend time answering all my questions and she had helpful suggestions about how to find out more about Looe and the surrounding area.PositiveResponsiveness, Professionalism
Anne-Louise · 30 August 2021
Agent replied · 5 July 2023
Many thanks for the review. Happy to help in anyway that I can.
★★★★★ 5/5
GoogleWe researched local agents before choosing Carla. A big plus for us was that as a local she knows Looe and its quirks. We found both Carla and her assistant Olivia professional but also easy to get on with. We were pleased to have lots of viewings and a WhatsApp group worked well for keeping in touch. We've now successfully completed. Thanks Carla and all the best for a bright future!
Marian · 3 May 2024
★★★★★ 5/5
GoogleCarla and Olivia are hugely experienced in the local market, areas in and around Looe and outside of the Looe area. They are excellent at matching you to your home requirements providing valuable knowledge. It’s a real bespoke and excellent customer service, we found our dream Cornish home through Carla Jones.
Vanessa · 22 April 2023
Agent replied · 5 July 2023
Thank you Vanessa, we are so happy you love the house!
★★★★★ 5/5
GoogleCarla and Nikki have been absolutely superb with the purchase of our new home,
Highly recommend!
Greg · 24 December 2025
★★★★★ 5/5
GoogleWe where really pleased with the level of service offered , it didn’t lead to a purchase but will certainly be the first port of call next time
Paul · 22 April 2024
Agent replied · 31 December 2023
Thank you Paul, we look forward to finding you the right property!
★★★★★ 5/5
GoogleSelling and moving house is always a stressful time. I wasn't looking forward to it. However, instructing Carla Jones was a great idea. West Looe needed an estate agents and they quickly became part of the community. The round house in the …
Motor · 22 April 2023
Agent replied · 5 July 2023
Thankyou Roger! It was lovely to be a part of your selling journey!
★★★★★ 5/5
GoogleCarla and liv managed to get me a great price and a great buyer! They also tracked regularly to ensure said buyer remained and all issued were resolved quickly despite a turbulent market. Thank you so much, I'd highly recommend
Antony · 22 April 2023
Agent replied · 5 July 2023
Thank you Antony, it was a pleasure!
★★★★★ 5/5
GoogleI have dealt with Carla Jones estate agents on many occasions and have found them a pleasure to deal with. They are good at keeping me up to date and the service is great. Would throughly recommend them to anyone wishing to sell their home.
Sammy · 22 April 2022
Agent replied · 5 July 2023
Thank you for your review Sam. It’s been lovely working alongside you.
★★★★★ 5/5
GoogleMy move was long distance which is always more difficult but Carla and Olivia ensured that the "paperchain" ran smoothly. Since i moved in their local knowledge has proved to be invaluable and there is always a warm welcome in the office.
A very professional team.
Pam · 29 March 2024
★★★★★ 5/5
GoogleExcellent estate agency, have bought through Carla and now selling through them... Top service from both Carla and Liv, always willing to go above and beyond, cannot recommend them enough... Keep up the good work guys 👍 …
Andrew · 29 March 2024
★★★★★ 5/5
Facebookcan,t thank carla and team for all there help and kindness.
Julie · 19 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.