Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAwful experience, they listed a house which I later found out the owner wasn't even ready to sell, the agent in charge of the sale told me the seller was after asking price so I matched this and got all of my paperwork ready for her but after doing so she was constantly making excuses and taking excessive time to respond to anything regarding moving forward with the sale.
She initially told me the property in question was rented out at the moment and the tenants were already re housed pending a sale, later I found out this was untrue as she admitted the tenants have not been re housed yet and I have not heard from her since, (Its been over 2 months), not even a sorry for wasting my time or even an explanation as to what happened.
To this day the house in question is still listed for sale on their site. If you guys don't want your time wasted then I'd recommend you stay away from this company and look for a property elsewhere.
Labib · 16 April 2025
Agent replied · 23 August 2024
Dear Labib Miah,
Thank you for your feedback. The landlord faced significant difficulties getting the tenants to leave, ultimately leading to the withdrawal of the sale.
It's important to note that there is always an element of risk that a property might be withdrawn before a formal sale agreement is reached. While we strive to minimise such occurrences, unforeseen circumstances can sometimes prevent the completion of a sale.
Throughout the sale conversation, we communicated the status of the property's occupancy in private and now over this platform. We understand this situation has been disappointing, and we assure you that we provided all relevant information as it became available.
If you would like to discuss this further or if there is any way we can assist you with finding another property, please do not hesitate to contact us directly.
★★★★★ 1/5
Google!!!AVOID THIS ESTATE AGENCY!!!
Very bad and unprofessional agency this women called “maneet kaur “ always says same things and doesn’t respond or update u regarding property called multiple times same answer from my experience I do not recomend this agency as you will get the property and they will still so same behaviour it’s better if going to a main agency like Morgan Payne .
Singh · 25 February 2025
Agent replied · 12 November 2025
Please call us and specify your issues with us.
★★★★★ 1/5
GoogleAwful experience. Called the company for a house viewing and the guy sounded like he just woke up and was uninterested in anything i was saying. I booked a viewing for a house at 10am and no one was there. I waited 20 minutes and called the company asking what happened. No one answered my calls. They then called back 30 minutes later asking why i didnt go to the viewing and said that the tennents were out at the time the viewing was set. They told me that the office opens 10am so no one answered my call. But i called at 10:20am when no one was picking up. Awful experience and will never go through them for property searches
Thufayel · 11 March 2024
Agent replied · 9 June 2024
Dear Reviewer ,
We sincerely apologize for the inconvenience and frustration you experienced during your attempted viewing. We want to assure you that this is not the level of service we aim to provide.
Upon reviewing our records, we found that we made attempts to reach you the evening before to explain the rearrangement of viewings, and we also called you on the day of the viewing itself to confirm. However, it seems there was a miscommunication or oversight on our part, and for that, we are truly sorry.
We understand how important it is to have a smooth and seamless viewing process, and we regret that we fell short of your expectations. We appreciate your feedback and will use it to improve our communication and customer service procedures moving forward.
If you would be willing to give us another chance, we would welcome the opportunity to make things right and assist you with your property search.
Again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
★★★★★ 1/5
GoogleAwful experience with this estate agents! They said we had a open house at 10am that we arranged. We arrived and there wasn't anyone there we waited 15 minutes we called and no answer.Decided to go home half a hour later they call at 10:45 asking where we are no apologies for being late or the waste of time and journey it took us to go to the property! awful service I don't reccommend buying or selling your house with this company AVOID!
Hollyoaks · 11 March 2024
Agent replied · 11 June 2024
Dear Reviewer,
Thank you for bringing your concerns to our attention. We sincerely apologise for the inconvenience you experienced during your visit. However, upon reviewing our records, we are unable to recall a client by the name mentioned in your review, which makes it challenging for us to address the incident directly.
Nevertheless, we take feedback seriously and strive to provide exceptional service to all our clients. If you could kindly provide us with additional details such as the date of your appointment or the property address, we would greatly appreciate the opportunity to investigate this matter further and address any shortcomings in our service.
Again, we apologize for any inconvenience caused and thank you for your understanding.
★★★★★ 1/5
GoogleVery bad experience with
This agency... they don't deserve even one star...
Khushal · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review. We are sorry to hear you feel this way, however we are unable to recognise this as a reflection of the professional service My World Estates provides.
As a regulated agency under ARLA Propertymark, we are bound by strict codes of conduct and act in full compliance with all legal obligations at all times. Where circumstances have required us to take formal action, we have always done so lawfully, transparently, and with appropriate notice.
We would encourage anyone reading this to review our wider feedback. Should you wish to raise a formal complaint, we have a published complaints procedure and are members of a recognised redress scheme.
My World Estates Management Team
★★★★★ 1/5
GoogleI had to give them a minimum of 1 star. They changed a lock on a flat in Bilston when their is a tenant living at the property. The tenant has no where to go and is currently homeless with a dependent. This is not acceptable and all they can say is they have not broken the law and to contact the old owner.
However this is against the law and also is very serious.
STAY AWAY LANDLORDS AND TENANTS
The landlord will be effected as it will also fall back on him as the owner
Thank you for your reply
However this is very incorrect and you need to seek better legal advise. Yes the property was sold but it was sold with tenants. When a tenant is in an AST agreement you are unable to change the locks on them as they have no were to now live this is against the law regardless if it changed owner. I even tried to ask you to take the tenants on from us so they could stay but you didn't even allow it. You have broken every code of practice. They are taken a law suit against you and the owner as this is a criminal offense.
Thank you for your lovely comment however I am Dyslexia so know you have an issue with people with a learning Difficulty? This is not very professional is it?
Jade · 12 June 2020
Agent replied · 11 June 2024
Whilst the above sounds really bad, what Jade (who coincidentally is an Estate Agent for said property) has failed to mention is that the property was sold and her landlord never told her, so obviously we did not know about their agreement yet they try to make us out to be the bad guys.
The tenants that were in there had moved out and the property was empty (hence no one living there and it being empty) so of course naturally One would change the locks. a very petty comment from an Estate Agent and not very professional, we have spoken to Two solicitors who have confirmed we have done nothing wrong it is down to the seller.
UPDATE..6months later and still No Solicitors nor any correspondence whatsoever, Just pointing out and defending our company that we did nothing wrong, everything we did was legitimate and above board.
★★★★★ 5/5
GoogleAs the landlord likes them a lot they are easy approachable and listens to all my requests. Thanks
Edmir · 4 June 2025
Agent replied · 25 August 2025
Thanks Edmir , We have long going relation with managing your properties to investing in the properties. Glad to see you growing your property portfolio and will always be there whenever needed. Thank you.
★★★★★ 5/5
GoogleI suggest to all landlords to trust this agency as they are truly very professional in the work they do!
Demi · 27 April 2025
Agent replied · 12 November 2025
Thank you for endorsing our services and business .
★★★★★ 1/5
Googlehorrible experience. They need to train the staffs properly
Nawshin · 27 April 2025
Agent replied · 25 August 2025
We welcome all honest feedback, but we kindly ask that reviewers share their own genuine experiences. If your review is based on someone else’s account, specifically at the encouragement of Mr. Shuwaikh Rabbi, who appears to be acting out of frustration over a minor miscommunication, we urge you to reconsider.
Our small business works hard to provide fair and professional service, and it’s disheartening to see coordinated negative reviews intended to damage our reputation over a single, isolated issue.
We’re always open to resolving concerns directly and respectfully.
★★★★★ 1/5
GoogleI had very bad experience with this agency twice. They don’t response to the emails. The lady called manneet kaur is rude and flipped from her words. They have no respect for anything. This place messed with me twice for letting services. Very bad agency
Jot · 9 January 2025
★★★★★ 5/5
GoogleNeil and the team provided me with a helpful and hassle free experience with finding a tenant. Would definitely recommend and the best around by far. Looking foward to working with Neil and the team again in the future. 👌🏽PositiveResponsiveness, Quality, Professionalism, Value
M · 12 June 2021
★★★★★ 1/5
GoogleBad experience with them
Alimul · 19 April 2025
Agent replied · 27 May 2025
We welcome all honest feedback, but we kindly ask that reviewers share their own genuine experiences. If your review is based on someone else’s account, specifically at the encouragement of Mr. Shuwaikh Rabbi, who appears to be acting out of frustration over a minor miscommunication, we urge you to reconsider.
Our small business works hard to provide fair and professional service, and it’s disheartening to see coordinated negative reviews intended to damage our reputation over a single, isolated issue.
We’re always open to resolving concerns directly and respectfully.
★★★★★ 1/5
GoogleGreedy and money maker
no service no responsibility , they just want to make a money, they don't care about customer lose , they always busy on there personal phone calls, they are very polite when you go there shop but once you paid rent or deposit they starting to show there real colours
Fake company fake people uneducated staff
Manpreet · 29 December 2023
★★★★★ 1/5
GoogleGreedy and money maker
no service no responsibility , they just want to make a money, they don't care about customer lose , they always busy on there personal phone calls, they are very polite when you go there shop but once you paid rent or deposit they starting to show there real colours
Fake company fake people uneducated staff
Harbans · 12 December 2023
★★★★★ 5/5
GoogleWill not deal with any other Estate Agent, Neil dealt with my move from Edinburgh to the Midlands.
Absolutely amazing Service and stress free. …
Lance · 16 April 2022
Agent replied · 13 June 2024
Thank you for your lovely review, we do try our best to help where possible, Neil and the rest of the team are always here to help.
★★★★★ 5/5
GoogleBest state agent agent I have seen he provided me very good service and far and fast service I will definitely see him again and again good luck good luck my world estate 👍 …
Tir · 16 April 2023
★★★★★ 5/5
GoogleSo tasty food, awesome
Palwinder · 12 November 2024
★★★★★ 5/5
GoogleVery good state agent in WestBromwich he help me to rent it out my property brilliant service I will definitely use them again five star my world state agent best service
Mobile · 16 April 2023
★★★★★ 5/5
GoogleBrilliant team and amazing service. Staffs are very helpful and approachable.
Johny · 16 April 2024
★★★★★ 1/5
YellAwful company avoid at all costs as
Do not do business with these agents they allow rogue landlords to treat tenants awfully and show no respect to tenants. Typical Indian owner who only cares about money rather than the welfare of the tenants.
SunilR-12 · 4 November 2021
★★★★★ 5/5
GoogleRecently rented a property through Myworld estate agency, very happy of the property. The agency staff are very helpful and kind and I will definetely recommand this agency.
Ammu · 12 June 2020
★★★★★ 5/5
GoogleDedicated staff always at hand to be off assistance to you. Can't fault them.
Emma · 13 June 2018
★★★★★ 1/5
GoogleRating only, no written review.
R · 22 July 2025
★★★★★ 1/5
GoogleRating only, no written review.
Sk · 17 April 2025
Agent replied · 19 May 2025
We welcome all honest feedback, but we kindly ask that reviewers share their own genuine experiences. If your review is based on someone else’s account, specifically at the encouragement of Mr. Shuwaikh Rabbi, who appears to be acting out of frustration over a minor miscommunication, we urge you to reconsider.
Our small business works hard to provide fair and professional service, and it’s disheartening to see coordinated negative reviews intended to damage our reputation over a single, isolated issue.
We’re always open to resolving concerns directly and respectfully.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
