Every review we hold for the Wells-Next-The-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving decided to sell our property and move abroad was an easy decision.
Finding an agent we thought was problematic, until we used sowerbys.
Their professionalism and attention to detail , along with understanding our needs and the housing market was key to our rapid sale.
We were on the market with a high quality brochure within a week and a sale agreed a week later at the full asking price.
Completion was just 8 weeks later.
Stunning service indeed from Lorna and Katie who dealt with all the viewings also.PositiveResponsiveness, Professionalism
Len · 24 August 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave a review! We're so delighted to hear you had such a fantastic experience with us and that both Lorna, Katie and the team were brilliant throughout the process.
★★★★★ 5/5
GoogleWe have just recently sold our home with the Fakenham branch, and can’t recommend Sowerbys enough.
Before our photos were even taken Katie was extremely proactive using the mailing list to arrange a viewing which resulted in the sale of our home. 7 weeks from offer to completion which has demonstrated how efficient and knowledgeable the team are.
We completely felt at ease with the team at Fakenham, no query was too much trouble for them and always felt completely informed on a regular basis with the status of our sale. Katie did a fabulous job for us and can’t thank her enough.
We would also like to say a special thanks to Paula, Fakenham’s manager, who using her extensive estate agency experience was always quick to offer help and advice when needed.
We will definitely be using Sowerbys when buying and selling in the future.PositiveResponsiveness, Quality, Professionalism, Value
Mel · 24 August 2021
Agent replied · 31 May 2023
Thank you so much for taking the time to leave such a lovely review! We're delighted to hear you had such a wonderful experience with us and we'll be sure to pass on your kind comments to the team.
★★★★★ 5/5
GoogleI cannot recommend Sowerbys and, especially Lorna at Wells, highly enough. She exemplifies the service that Sowerbys provide, being both friendly but totally professional.
I have used the firm 4 times in the last 20 years, both for buying and selling property and have been very pleased on each occasion.
Communication has never been an issue, indeed, I have always found it to be excellent.
I would not hesitate to recommend Lorna and Sowerbys to others.
Tania · 31 May 2020
Agent replied · 31 May 2023
Thank you very much for leaving us such a great review! It is wonderful to hear that you have had such a good experience with us on more than one occasion and would recommend us to others. We will certainly pass on your kind words to Lorna and the team.
★★★★★ 5/5
GoogleWe have just completed on our second purchase with Sowerbys, this time with the help of lovely Lorna in the Wells branch.
She has been so accommodating and patient with a sale that went on a little longer than all of us would have liked.
She was very warm and approachable from the minute we met and answered any questions or concerns we had in a professional and prompt manner. It was a pleasure to have her support throughout this sale.
It was just such a shame we never got to see her when we picked up the keys yesterday. I know she would have been full of congratulations and it would have been nice to thank her in person.
Thankyou Lorna xxx
Zoe · 2 July 2024
Agent replied · 23 August 2024
Hi Zoe, thank you for your heartfelt review! We're thrilled to hear that Lorna from the Wells branch provided such accommodating and patient support during your second purchase with us. Thank you for choosing Sowerbys again, and congratulations on your new home!
★★★★★ 5/5
GoogleExcellent service which meant a fast and smooth sale. There was a personal situation which could have impacted the sale, but they worked with the solicitors seamlessly to ensure there were no issues.
I am so pleased I selected Sowerbys over the other offers from other agents. Julian in Wells and Paula in Fakenham presented themselves as the most professional and reliable individuals as well as an organisation.
Iain · 12 December 2020
Agent replied · 11 December 2024
Thank you very much for taking the time to leave such a lovely review! We are so pleased that you had a great experience with us and will pass on your comments to Julian and Paula.
★★★★★ 5/5
GoogleExcellent service which meant a fast and smooth sale. There was a personal situation which could have impacted the sale, but they worked with the solicitors seamlessly to ensure there were no issues.
I am so pleased I selected Sowerbys over the other offers from other agents. Julian in Wells and Paula in Fakenham presented themselves as the most professional and reliable individuals as well as an organisation.
Iain · 31 May 2020
Agent replied · 31 May 2023
Thank you very much for taking the time to leave such a lovely review! We are so pleased that you had a great experience with us and will pass on your comments to Julian and Paula.
★★★★★ 5/5
GoogleThank you Julian at Sowerbys for providing me with details of Broadland Consultants to discuss possible changes to my mortgage. They communicated with me via email and called me when they said they would. Their advice to me was brilliant and so helpful, and it's great to have a contact for future requirements also.PositiveResponsiveness, Professionalism
Amy · 24 August 2021
Agent replied · 31 May 2023
Hi Amy, thank you for leaving a review! It's great to hear that you found Broadland Consultants so useful and that you plan on using them in the future.
★★★★★ 5/5
GoogleWe have recently completed a house purchase through Sowerbys and the service from Katie Huggins has been excellent throughout. Katie has always been very timely, polite and efficient, and kept us fully updated. We'd certainly use Sowerbys in the future.
Andrew · 30 March 2023
Agent replied · 31 May 2023
Thank you for this kind review. Wishing you all the happiest in your new home!
★★★★★ 5/5
GoogleI’ve been hunting for a property in the North Norfolk vicinity to be closer to my daughters and grandkids. I’ve been to numerous estate agents but (maybe because I’m older and have very high standards) got the impression that most of them didn’t seem to have the compassion and maturity for the job, they seemed distracted, no interaction. But from Sowerbys at ‘Wells next the Sea’, Julian really went out of his way to understand the sort of property I was searching for. We seemed to click right from the off, he was patient, charming and mature, he didn’t to want to hurry me along. So Sowerbys be proud of Julian.. he’s doing a grand job.
Capt · 30 March 2023
Agent replied · 31 May 2023
Thank you for leaving this great review! We will pass these comments on to Julian. We're so happy to hear you had a wonderful experience using us.
★★★★★ 5/5
GoogleI've had several viewings with different estate agents these past few weeks, but what impressed me the most was Julian at Sowerbys. He really came across as someone that cared and understood exactly what I was looking for. He was patient, considerate and incredibly professional...unlike some other agents that seem to want to hurry the viewing. I was very impressed with him, so if your searching for a property in the Wells area you'll find Julian very accommodating..
G · 30 March 2023
Agent replied · 31 May 2023
Thank you for this lovely review. We will pass these comments onto Julian!
★★★★★ 5/5
GooglePopped into Sowerbys in Wells-next-the-Sea a couple of weeks ago on a rather wet and windy day and was met with some good old fashioned customer service. The gentleman there, Julian, took my coat and hung it, then made me a nice hot cup of tea, all before we even started discussing properties and the current housing market. What a lovely experience.
Adele · 29 March 2024
Agent replied · 31 May 2023
Thank you for this kind review!
★★★★★ 5/5
GoogleFirst class, highly efficient, friendly service. Sowerbys did an excellent job of selling our property in Wells Next The Sea. They were attentive and dealt with everything in a highly professional manner. All their staff were terrific especially Katie who went "the extra mile" on several occasions to ensure a smooth sale and completion. I would have no hesitation is using them again. Mike Upton.
Mike · 4 August 2022
★★★★★ 5/5
GoogleThe only place in Norfolk to buy or sell with. Sowerbys are brilliant and really care about their customers. Big shout out to Julian in particular.
Lucy · 30 March 2023
Agent replied · 31 May 2023
Thank you for this review!
★★★★★ 5/5
GoogleDropped into Sowerbys and had a chat with Julian about rising interest rates and mortgages. He was very knowledgeable and offered to put me in touch with their financial partners. My mortgage is not up for renewal yet, but I already know who’ll I’ll be speaking to when it is.
Chloe · 29 March 2024
Agent replied · 6 July 2023
Thank you for this review!
★★★★★ 5/5
GoogleHad the great fortune of working with Jack Small to help us buy our house in North Norfolk Jack's extremely diligent , positive and unflappable approach helped us secure the property in record time
Martyn
Martyn · 29 November 2024
Agent replied · 11 December 2024
Thank you for taking the time to leave us this review and that you had a great experience with our Wells team and that Jack was so helpful throughout.
★★★★★ 5/5
GoogleMy husband and I bought a retirement home in Wells-next-the-Sea, just as we started the legal procedure lockdown took place. We were therefore unable to collect the keys upon completion, secure the place, and make arrangements for some much needed TLC. Julian at Sowerbys looked after our keys for us, and gave us information of a reliable and trustworthy local decorator that was able to work during lockdown (following social distancing guidelines). We still haven't visited the cottage yet but know the keys are in safe hands with Sowerbys to keep an eye on it.PositiveResponsiveness, Quality, Professionalism, Value
Sally-Anne · 24 August 2020
Agent replied · 31 May 2023
Thank you so much for taking the time to write a lovely review! We're glad that Julian was able to look after the keys for you and hope you will be very happy in your new cottage when the time comes.
★★★★★ 5/5
GoogleAlthough our first property didn't work out Lorna was quick to find an appropriate viewing in the area we were interested in. She was very approachable and professional in her approach and had a clear idea of what we were looking for. We are grateful to the whole team at Sowerby's (Wells) .
Suchitra · 4 August 2022
★★★★★ 5/5
GoogleJulian was most helpful. We needed to make several visits to meet tradesmen and workmen, and he always sent someone to open-up and often came himself. Always most friendly.
Michael · 31 May 2020
Agent replied · 31 May 2023
Hi Michael, thank you for leaving us a review! We are very glad that Julian provided such a great service and will pass on your comments.
★★★★★ 5/5
GoogleWe have used Sowerbys several times over the last few years and they have been excellent every time. Julian in particular has gone above and beyond. They are the only agent’s we use in Norfolk.
Tom · 29 March 2024
Agent replied · 26 July 2023
Thank you, we really appreciate reviews like this.
★★★★★ 5/5
GoogleWe have used Sowerbys for several years now and always found them to be excellent. This was our first time using the Wells branch and we certainly weren't disappointed. Lorna in particular was superb; always positive and extremely diligent; we were overjoyed that she managed to secure a sale before we even finished the property!! Well done again Sowerbys!!
Daniel · 31 May 2020
Agent replied · 31 May 2023
Thank you for taking the time to leave a review! We are delighted that you have had such a positive experience and that you had a quick sale! We will pass on your comments to Lorna and the team.
★★★★★ 5/5
GoogleWe found Julian a pleasure work with. He is very professional and went above and beyond what we expected in the marketing of our property. Julian excels in liaising between all parties in the negotiation and conveyance processes abd we would highly recommend him to potential future clients.PositiveResponsiveness, Quality, Professionalism, Value
Tim · 24 August 2021
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review! We're so pleased to hear that you had such a positive experience with us and that Julian provided such a wonderful service.
★★★★★ 5/5
GoogleWe found Julian at Sowerbys Wells to be a wealth of knowledge who helped us greatly through the purchase of our new home. He also introduced us to Broadland Consults who were equally excellent at arranging our mortgage.
I couldn’t recommend both companies enough.
Polly · 4 August 2022
Agent replied · 31 May 2023
Thank you for this wonderful review!
★★★★★ 5/5
GoogleSowerbys were selling agents for a property we have just purchased in Wells. We found their approach to be both professional and diligent. They went the extra mile to ensure that the sale completed though were never bullish or over bearing.
I am a surveyor of residential property and I deal with estate agents on a daily basis. I can say with confidence that Sowerbys provide an excellent level of service for both buyers and sellers alike.
Matthew · 24 August 2020
★★★★★ 5/5
GoogleSowerbys were selling agents for a property we have just purchased in Wells. We found their approach to be both professional and diligent. They went the extra mile to ensure that the sale completed though were never bullish or over bearing.
I am a surveyor of residential property and I deal with estate agents on a daily basis. I can say with confidence that Sowerbys provide an excellent level of service for both buyers and sellers alike.
Matthew · 31 May 2020
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