Every review we hold for the Wellington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWS3 3LA, awful and a hassle of a service.
I had made an offer which was accepted and I also received a letter congratulating me, on thre offer being approved. However when I rang to obtain certain paperwork for the property before going ahead of with the exchange with my solicitor. I was told that the property had been sold to someone else within the same week I had my offer approved and was not informed. I felt even more distressed as not only was my mortgage approved, which too tike but I had alao paid for a surveyor, so was at a financial loss aswell. Which caused further stress especially as I'm a first time buyer. Therefore would definitely not use them or recommend to anyone ever. Very poor service, lack of communication, literally don't care about customer and are too much of a hassle.
Will go with another estate agent now.
· 8 October 2025
Agent replied · 5 October 2026
Thank you for sharing your feedback. We’re sorry to hear you were disappointed and would appreciate the chance to discuss your experience in more detail. Please contact the office directly so we can look into this for you.
Best regards,
The Webbers Team
★★★★★ 5/5
TrustpilotExcellent reassuring service for landlords from Webber’s.
A very professional, knowledgeable and courteous service is provided giving good support to landlords and tenants alike. Approachable enthusiastic staff who are excellent at communication and who deal with any issues raised by tenants swiftly and competently. I am impressed with their legal knowledge and their compliance management is first class always ensuring that all legal certification is applied for well in advance ensuring that landlords confirm and comply with all statutory and legal tenting requirements.
Anonymous · 12 November 2025
Agent replied · 11 May 2026
Thank you for your thoughtful and detailed review. We’re so pleased to hear that you’ve found our lettings service to be professional, knowledgeable and reassuring. Supporting landlords and tenant is at the heart of what we do at Webbers.
Our team work hard to ensure legal compliance is never an afterthought. From managing certification well in advance to resolving tenant queries swiftly and competently, we’re committed to delivering a seamless and fully compliant lettings experience. It’s wonderful to know that our approachable and enthusiastic staff have made a positive impact.
Thank you again for choosing Webbers Lettings. We’re proud to be your trusted partner in property.
Warm regards,
The Webbers Lettings Team
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents. Friendly, professional, and pro-active. There were supportive and kept me informed throughout the process. I have no hesitations to recommend. Thank you Fraser, Nikki, and Catherine!
Dana · 18 July 2026
★★★★★ 5/5
TrustpilotThe Webbers team were great, really helpful and professional
Webbers were extremely helpful during my initial search for a property. I viewed quite a lot and found that the person showing me round was really nice, helpful and informative.
When I put an offer in, they dealt with it straight away and throughout the buying process they kept me informed every step of the way with regular updates.
I found them to be extremely professional, friendly and helpful. What a great team.
Amanda · 1 December 2025
Agent replied · 11 May 2026
Thank you for sharing such a detailed review. We’re thrilled to hear that your property search and buying journey with Webbers was a positive experience. Our team works hard to provide professional, friendly and informative service, whether you’re viewing properties, making an offer or completing your purchase.
If you’re ever looking to buy or sell again in North Devon, Somerset or Cornwall, we’d love to help. You can browse the latest homes and learn more about our award‑winning estate agency at webbers.co.uk.
★★★★★ 5/5
TrustpilotFin was very friendly and professional…
Fin was very friendly and professional and went above and beyond to help my parents with their move from Birmingham.
Deb · 14 January 2026
Agent replied · 26 January 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Fin was friendly, professional, and went above and beyond to help your parents with their move from Birmingham. It’s fantastic that they’re now happily settled in their new home in Cornwall, what a great outcome!
At Webbers Estate Agents Bude, we pride ourselves on making every move as smooth and stress-free as possible. Your kind words highlight why so many people trust our Bude branch for property sales and expert advice across North Cornwall. If you or your family ever need help with buying or selling a home in the future, we’d love to assist.
★★★★★ 5/5
TrustpilotCommunication with Webbers is first…
Communication with Webbers is first class , they are prompt in answering any questions we or our tenants raise , they arrange good contractors for any required jobs . The rent is paid on time & documentation easily to follow. Inspections are thorough with a host of supporting photographs.
Changes in tenancy are handled smoothly, again with good communication.
Good communication and executions of mandatory certification . Friendly , efficient and approachable staff .
Happy · 12 November 2025
Agent replied · 11 May 2026
Thank you for taking the time to leave such a positive review. We’re delighted to hear that our communication, efficiency and attention to detail have made a difference.
Across all our offices from Barnstaple and Bideford to Taunton, Minehead and Park Lane London our team are committed to delivering a smooth and professional experience.
It’s great to know that our processes, documentation and inspections have met your expectations, and that our staff have been friendly, approachable and responsive throughout.
We truly appreciate your feedback and look forward to continuing to support you.
Warm regards,
The Webbers Team
★★★★★ 5/5
TrustpilotI had a great experience with Webbers
I had a great experience with Webbers. Their local knowledge was clearly evident , which gave me real confidence in their advice and guidance. The team was professional, approachable, and consistently helpful, always taking the time to answer questions and keep me informed. Communication was excellent, and everything was handled efficiently from start to finish. I would highly recommend them to anyone looking for a reliable and knowledgeable estate agent
C · 17 December 2025
Agent replied · 26 December 2025
Thank you so much for your wonderful review! We’re thrilled to hear that our local knowledge and clear communication gave you confidence throughout the process. At Webbers Estate Agents Wellington, we pride ourselves on being approachable and professional, making every step as smooth as possible.
If you ever need advice on property sales in Somerset or are looking for houses for sale in Wellington, we’d love to help again.
Best wishes,
Tim Bennett
Local Director, Webbers Wellington
★★★★★ 4/5
TrustpilotGreat team
It took 18 months to sell our property but the team from Webbers were very good during the whole process of selling. We got to the stage of selling then had a real problem yet the team came up trumps and we sold the property within 6 weeks. From the depths to selling and the team worked really hard to make that happen so a heartfelt thank you from me.
JMM · 9 December 2025
Agent replied · 26 December 2025
Thank you so much for sharing your experience!
We’re absolutely thrilled to hear that, even after a long journey, everything came together and your property sold successfully. Turning things around so quickly after a challenge really shows the dedication and hard work that goes into making every sale happen.
Your kind words mean the world to us and reflect the level of service we strive to provide for every client. If you ever need help with buying, selling, or just some friendly advice on the property market, we’d love to assist again.
Best wishes,
The Webbers Team
★★★★★ 5/5
GoogleCaroline and Katie were really knowledgeable and helpful and made our first home buy a memorable experience
Arpan · 8 September 2026
★★★★★ 5/5
TrustpilotGreat Experience from Start to Finish
After a few frustrating experiences making offers through a different estate agency, my fiancé and I finally found what we were looking for with Webbers Launceston and had a great experience from the very beginning. Our initial viewings were with Nathan, who was excellent, and throughout the buying process we spoke with several members of the team, with Leah acting as our main point of contact.
Annie · 4 January 2026
Agent replied · 26 January 2026
Thank you so much for your fantastic 5-star review!
We’re delighted you chose Webbers Estate Agents Launceston and had such a positive experience from start to finish. It’s wonderful to hear that Nathan made your initial viewings enjoyable and that Leah provided clear guidance and proactive support throughout the buying process, especially as first-time buyers.
Your feedback means the world to us and shows why so many people trust Webbers Launceston estate agents for buying and selling homes in Cornwall. If you ever need advice on property sales in Launceston or are planning your next move, our team is always here to help.
Best wishes,
Andrew Simpson
Local Director, Webbers Launceston
★★★★★ 5/5
GoogleI popped into my local Wellington branch for some advice. I must say what a pleasure it was. I was immediately greeted by Katie with a smile and a warm welcome. I then spoke to the lovely Caroline who could not have been more helpful and understanding about my futures needs/plans and was able to offer advice and guidance from her obvious wealth of experience. I will definitely be back when I am ready for the next stage. Thank you very much Ladies.
Jane · 22 August 2025
Agent replied · 22 April 2026
Thank you, Jane, for leaving your 5-star review of Webbers Estate Agents in Wellington. Although your feedback was shared a little while ago, we’re so pleased to hear that your visit to our branch was such a positive experience.
It’s wonderful to know that Katie’s warm welcome and Caroline’s expert advice helped you feel supported and confident about your future plans. Your kind words mean a great deal to them both and to the whole Wellington team.
Best wishes,
Tim and The Webbers Wellington Team
★★★★★ 5/5
GoogleRoger and his team were fantastic with the sale of our late mother’s house even when the market was very volatile. We had lots of positive viewings and eventually sold at a reasonable price. Communication, marketing and advice received was very helpful
Elaine · 22 April 2025
Agent replied · 7 November 2024
Thank you for sharing your experience with Webbers Estate Agents in Wellington. We are deeply appreciative of your kind words.
★★★★★ 5/5
TrustpilotStress-free house purchase
Webbers were incredibly helpful with our house purchase from start to finish. The first house they sent details on was a perfect match to our requirements, and we immediately made an offer "sight unseen" without looking at any other properties.
The whole process was more complicated since we were living abroad and had a house to sell, but we were able to move from offer to completion in about 3 months, exchanging contracts after only 2 months.
Communication was great every step of the way, despite an 8-hour time difference: we always knew exactly what was going on and were able to contact our agent easily.
If I find myself in a position to buy or sell another home, I know exactly where I'm going! Thanks Webbers!
Robert · 2 May 2026
★★★★★ 5/5
TrustpilotAll of the team in the Wellington…
All of the team in the Wellington branch were incredibly friendly and approachable, welcoming me with warm smiles when I visited the office. They took the time to talk through my options and offered helpful guidance as I consider my next steps toward buying a property closer to my daughter. Although I haven’t purchased through them, it was genuinely a great experience.
PatriciaTeague · 17 December 2025
Agent replied · 26 December 2025
We really appreciate your lovely feedback! It’s fantastic to hear that our Wellington team provided such a friendly and approachable service when you visited the office. Taking time to talk through your options is something we value highly, and we’re glad it made a difference.
When you’re ready to move forward, whether it’s buying or selling in Wellington or the surrounding Somerset area, we’re here to help every step of the way.
Best wishes,
Tim Bennett
Local Director, Webbers Wellington
★★★★★ 5/5
TrustpilotWebbers Launceston
Many thanks to Holly and Annabel at Webbers Launceston branch for quickly finding new tenants for my rental property. Vetting of potential tenants seemed thorough and I was kept informed of scheduled viewings. Final outcome very satisfactory.
John · 9 February 2025
Agent replied · 5 October 2026
Thank you for your excellent review and for choosing Webbers Estate Agents in Launceston to manage your rental property. We’re delighted to hear that Holly and Annabel provided such an efficient and professional service, keeping you well informed throughout the process.
It’s great to know that the thorough tenant vetting and regular communication led to such a successful outcome. Your kind words mean a great deal to Holly, Annabel and the whole Launceston lettings team.
Best wishes,
Andrew and The Webbers Launceston Team
★★★★★ 5/5
TrustpilotNothing was too much trouble!
I have recently used Webber's estate agents and found them to be extremely helpful throughout the house buying process. Although there were hiccups along the way created by third parties, the team at Webber's were able to sort all the problems in a fast and professional manner. Thanks for all your help.
Alex · 17 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We’re thrilled to hear that the Webbers team made the buying process easier for you, even when challenges cropped up. Sorting out those third-party hiccups quickly and professionally is exactly what we aim to do, and it’s great to know we delivered.
If you’re ever thinking about selling your home or exploring houses for sale in Wellington and the surrounding Somerset area, we’d love to help again. Our local expertise and commitment to great service are what make Webbers Wellington a trusted choice for property sales.
Best wishes,
Tim Bennett
Local Director, Webbers Wellington
★★★★★ 5/5
GoogleI recently sold my 2 bed period cottage with Webbers Wellington - Luke was very knowledgeable and the process of getting my property onto the market was quick and smooth. The property sold quickly and I was very happy with the sales progression service - overall very satisfied and the team were always helpful and professional. Would highly recommend.
JENNIFER · 9 October 2023
Agent replied · 8 May 2026
Thank you, Jennifer, for leaving your 5-star review of Webbers Estate Agents in Wellington. Although your feedback was shared a little while ago, we’re so pleased to hear that Luke and the team made the process of marketing and selling your cottage quick and straightforward. Your comments about our professionalism and communication mean a great deal to us all.
Best wishes,
Tim and The Webbers Wellington Team
★★★★★ 5/5
TrustpilotWe have used Webbers
We have used Webbers, lettings in Launceston, Cornwall over the last few years to manage the letting of our cottage in Coads Green. We have always found their staff very professional, friendly and helpful, in managing the property, and finding the right tenant for our property.
We would recommend them if you have a property to let.
Nigel · 21 October 2025
Agent replied · 11 May 2026
Thank you so much for your kind review and for choosing Webbers Lettings in Launceston, Cornwall to manage your lovely cottage in Coads Green. We’re delighted to hear that over the years you’ve always found our team to be professional, friendly and helpful in managing your property and finding the right tenants.
At Webbers Estate Agents, we’re passionate about delivering outstanding service to our landlords and tenants throughout Launceston, Coads Green and the wider Cornwall area. Your recommendation means a great deal to us, and we truly appreciate your continued trust in our lettings team.
If you ever need advice or support with your property, we’re always here to help.
Warm regards,
The Webbers Launceston Lettings Team
★★★★★ 5/5
GoogleRoger and his team were fantastic with the sale of our late mother’s house even when the market was very volatile. We had lots of positive viewings and eventually sold at a reasonable price. Communication, marketing and advice received was very helpful
Elsine · 27 August 2024
Agent replied · 24 October 2024
Thank you for sharing your experience with Webbers Estate Agents in Wellington. We are deeply appreciative of your kind words.
★★★★★ 5/5
GoogleThe staff at Webbers have been fantastic from start to finish. Professional, friendly and super helpful. They took the stress out of every step. Many thanks.
Bekky · 5 June 2026
Agent replied · 24 June 2026
Thank you, Bekky, for your kind 5-star review. We’re delighted you had such a positive experience with Webbers Estate Agents Wellington in Somerset.
It’s great to hear that the team were able to support you from start to finish, providing a professional, friendly and helpful service throughout. Knowing we helped take the stress out of the process is especially rewarding, as that’s exactly what we aim to achieve for every client involved in property sales in Somerset.
Your feedback is greatly appreciated and highlights why many people choose estate agents in Wellington when looking to sell your home in Wellington or explore houses for sale in Wellington.
If we can assist with any future property needs, we would be very happy to help.
Best wishes,
Tim Bennett, Local Director, Webbers Wellington
★★★★★ 5/5
GoogleVery helpful and communicative. Responded positively to our requests for repeated viewings. We didn't feel rushed at all. They found out information from the buyers that we requested. They were always welcoming when we went in to the office. Overall excellent customer service
Christine · 16 December 2025
Agent replied · 30 December 2025
Thank you, Christine, for your wonderful review! We’re delighted to hear that Tim made the process smooth and stress-free for you. At Webbers Estate Agents Wellington, we pride ourselves on providing clear communication, flexible viewings, and a welcoming experience in our offices exactly what you described.
If you’re ever looking for estate agents in Wellington, advice on property sales in Somerset, or planning to sell your home in Wellington, our team is here to help every step of the way.
Best wishes,
Tim Bennett, Local Director, Webbers Wellington
★★★★★ 5/5
GoogleFantastic from start to finish with our first home purchase, the ladies conducting the viewings had answers to all our questions, while the progression process was naturally stressful, nobody at Webbers added to that stress!
Erron · 23 February 2026
Agent replied · 24 March 2026
Thank you very much, Erron, for your fantastic 5-star review. We’re delighted to hear that your first home purchase with Webbers Estate Agents Wellington was such a positive experience from start to finish.
Our Wellington estate agents pride themselves on providing clear communication, helpful guidance during viewings and supportive progression for buyers across Somerset. It’s great to know the team answered all your questions and helped ensure that, while the progression stage can naturally be stressful, no additional pressure was added by Webbers.
Your feedback highlights why so many buyers and sellers choose the Webbers Wellington branch when looking for houses for sale in Wellington or trusted support with their home move.
If you ever need further property advice in the future, we would be very happy to help.
Best wishes,
Tim Bennett, Local Director, Webbers Wellington
★★★★★ 5/5
TrustpilotI have to say it as it is
I have to say it as it is , having bought a property through Webbers & using them to manage 2 rentals i have they make it so easy , communications are constant from the confident & friendly staff , I wouldn't be without them , thank you.
Peter · 22 October 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy both buying through Webbers and using our team to manage your rental properties.
It’s wonderful to know that our friendly and confident staff have made things easy and kept communication clear throughout.
We truly appreciate your continued trust and loyalty.
Warm regards,
The Webbers Team
★★★★★ 5/5
TrustpilotI am very satisfied with the service
I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.
John · 12 November 2025
Agent replied · 11 May 2026
Thank you for sharing your experience. We’re delighted to hear that you’ve been satisfied with our service from the very beginning and that our team have provided ongoing support and clear advice throughout.
At Webbers, we pride ourselves on delivering a professional, approachable and reliable service across all our offices in the South West and beyond.
Your feedback means a lot to us and we’re pleased that our commitment to smooth processes and excellent communication has made a positive difference.
Thank you again for taking the time to leave your review we look forward to continuing to provide the high standards you expect.
Warm regards,
The Webbers Team
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