4/5
Prompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
Trusted Agent profile · Waverley
★★★★★
1,651 reviews across 2 platforms
4 Castle Street, Farnham, GU9 7HS, Waverley, GU9 7HS
Hamptons's office in Waverley, at 4 Castle Street, is rated 4.3 out of 5 across 1,651 reviews on two platforms, including 210 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Waverley office, from every platform, shown as written. First names only.
4/5
Prompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
4/5
My experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
5/5
Professional and helpful estate agents
Property provided to us in very good condition, estate agents staff were both helpful and generally quick to respond to queries.
5/5
Best estate agents I've had
Best estate agents I've had. Helpful, responsive, efficient and professional.
5/5
Highly recommended agency.
Excellent agency, kind and helpful. In a short time they managed to find the right apartment for me. Highly recommended.
5/5
Good
Good well done thanks for your help
1/5
They Lie
They Lie, When questioned they redact documents and lie further
5/5
Great service by the Hamptons property…
Great service by the Hamptons property management team. Always responsive including in emergencies (late at night, weekends) and special projects!
5/5
Very responsive
Very responsive, quick call backs, and generally good communications. When issues arose, they took care of them pretty much immediately.
5/5
Great friendly service
Used this agency for years now. Perfect service and friendly too. Melanie Hudson goes the extra mile
5/5
Management of tenancy deposit
Efficient, swift, professional
5/5
Excellent service by Ross Bounds and…
Excellent service by Ross Bounds and Pippa and will definitely use them again in the future!
5/5
Lucy Desborough manages my property…
Lucy Desborough manages my property very satisfactorily and I have no complaints. She is attentive and acts speedily.
5/5
We have an extremely dedicated and…
We have an extremely dedicated and resourceful property manager who deals with all arising issues competently and promptly.
4/5
Expertise and Experience
Our property manager showed her experience and expertise to successfully navigate a difficult check out situation +++
5/5
Friendly, and super helpful!
Friendly, organised and extremely helpful!
4/5
Smooth check out
My PM April coordinated well with the owner and cleaners for smooth check out.
5/5
Great help from Rebecca who sorted…
Great help from Rebecca who sorted everything really quickly and with excellent comms. Thanks!
4/5
I have found Hamptons be extremely…
I have found Hamptons be extremely professional, in particular our primary contact, Grace McMahon has been kind, helpful and efficient.
5/5
Couldn't speak highly enough of Riccardo, he worked so hard for us to get our sale and purchase through.
5/5
Letting review
We are so happy with the service from Hamptons. Friendly, efficient and professional.
5/5
Always helpful
Great service, always responsive and helpful. Really appreciate having Hamptons manage our needs.
5/5
I'm very happy with Hamptons services
I'm very happy with Hamptons services. And I'm happy with April Keane's services.
5/5
The service is excellent
The service is excellent, timely, easy to use and effective.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hamptons, Waverley won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.