Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn't rate Connells services any higher. Pawan, their in-house mortgage advisor has been a wonderful help and support to us in arranging mortgages for us over the past 2.5years. We simply wouldn't ever go anywhere else when looking for a mortgage. He is kind, considerate, unbelievably knowledgeable and goes above and beyond the normal call of duty to help you finding the very best mortgage for your needs and affordability.
Thank you Pawan! You are a superstar. And thank you to the wider Connells team for being fantastic as always.
Sarah · 16 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWent through Connell to view property’s found our match and went through mortgage consultant, Gregory and he helped us through the whole application and was very helpful and any questions we had he answered right away and, took us through the right path to complete the mortgage application and help purchase our property. He gave us advice through out of what was best and what we needed to do. Very pleased with the service given and no issues at all was very smooth process through out and would highly recommend them. Thanks Connell and Gregory you was amazing and very professional.
Mitun · 16 April 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommending this service!
Pawan who helped us with our mortgage, was amazing to work with. He was brilliant with his knowledge and provided excellent help and support.
We had a tight deadline, we were very nervous about the situation, as we also had many obstacles in the way.
Pawan was calm throughout the whole process and got us through it, which was what we needed.
We cannot thank him enough!
Thankyou once again.
Musarrat · 17 June 2024
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of buying my home through connells and I couldn't be happier with the experience.
Shumes and his team were not only amazing but professional ,highly experienced and efficient.
Thank you for your outstanding support and guidance Shumes throughout this journey and here's wishing you and your team even more success in the future.
Nasmeen · 25 January 2025
Agent replied · 13 April 2025
Many thanks for your marvellous 5* review Nasmeen. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant Agents! I utilized 2-3 competitors before Connells & the difference was 'stark'.
I was super pleased with their appointment systems, quality of buyers & great communication updates (especially via Seamus!) The whole team must be congratulated for an excellent job they do in a complex Hertfordshire property market.
Highly recommended for buyers & sellers alike. Thanks Team!
Dee · 14 December 2024
Agent replied · 26 December 2024
Thank you for your glowing 5* review and recommendation Dee. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a negative experience with a previous company, I didn't think I would be able to get a mortage as a first time buyer. But Shay Memmi helped me secure a mortgage and made the process so easy, thank you Shay!
M · 11 June 2025
Agent replied · 30 July 2025
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust to say thank you Pawan for your advice . I was in very difficult finacial position and I had sought advice from other agencies but Pawan's advice sorted my problem easily .
Iam pleased by his expertise and knowldge of the mortgage industry. Besides giving the advice he had plan B for me in case his first advice did not work !!
Tendai · 18 May 2024
Agent replied · 13 June 2024
Many thanks Tendai Nyamapfeni for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust purchased our new home and we are so thankful to Pawan for getting our mortgage approved, he is truly the best mortgage advisor out there! He is extremely helpful, he guiding us throughout the process ! Thank you Pawan!
Sabina · 19 April 2025
Agent replied · 27 May 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI popped into this estate agent while installing a photocopier and was really impressed with how friendly and helpful everyone was. Even though I wasn’t there as a client, they made me feel welcome and the whole process was easy. A special thanks to the Senior Branch Manager, Shumes Khan, who was very kind, helpful and professional. Great team and a positive experience overall.
Anthony · 16 December 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave this wonderful review, we're thrilled that you had such a positive experience at our estate agents. Our team strives to make everyone feel welcome and we're happy to hear that you received great service from our Senior Branch Manager, Shumes Khan. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had the pleasure of working with Pawan during the purchase of my property, and I cannot recommend his services highly enough. From the outset, he demonstrated exceptional professionalism, deep industry knowledge, and an unwavering commitment to ensuring a smooth and successful mortgage process.
What truly set Pawan apart was his willingness to go above and beyond during the process. He took the time to clearly explain the mortgage product, tailored recommendations to my specific financial situation, and was consistently proactive in resolving any issues before they became problems. His communication was prompt, transparent, and reassuring, along with attention to detail and personal dedication made a real difference.
I am incredibly grateful for his outstanding service and would not hesitate to work with him again or recommend him to others seeking expert mortgage advice with a personal touch.
Clint · 4 May 2025
Agent replied · 27 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePawan Aggarwall provided exceptional support as my mortgage advisor. Despite facing challenging forms and requirements from the lenders, Pawan navigated the process with professionalism and attention to detail. His clear communication and expertise made the experience smooth and stress-free. Thanks to Pawan, I secured a mortgage that perfectly suited my needs. Highly recommend his services!
Anugraha · 18 May 2024
Agent replied · 13 June 2024
Anugraha Das thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePawan is the man to go to. I had a couple of issues with my original mortgage application and in no time he jumped into action and sorted me out. He was super friendly and professional throughout. Thanks Pav!
Scott · 14 December 2024
Agent replied · 26 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Scott! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCornell’s did great job for me.
Pawas was really really great advisor .
He is one of best mortgage advisor in market.
He has diffrent working style then other and I like that .
Thank you pawan and your team
Chintan · 13 April 2024
Agent replied · 13 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Chintan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Shamus and the team were fantastic.
Highly recommended.
James · 15 April 2026
★★★★★ 1/5
GoogleI feel compelled to share my incredibly disheartening experience with Connells Leavesden branch, as it was marked by sheer unprofessionalism and disappointment. The estate agents at this branch were not only clueless but also made a multitude of fake promises throughout the entire process, leading to a complete breakdown in trust.
Despite enduring a painstaking wait of 4.5 months to close the deal, it ultimately ended in cancellation. The series of fake promises and open-ended timelines provided by the estate agents proved to be nothing but empty words, leaving me frustrated and with no choice but to abandon the transaction.
The level of incompetence displayed by the estate agents was astounding. They seemed to lack even the basic knowledge necessary to navigate the real estate industry. Their inability to deliver on their promises and provide accurate information led to a profound sense of disillusionment.
In conclusion, my experience with Connells Leavesden branch was deeply unsatisfactory. The estate agents' cluelessness, the multitude of fake promises, and the protracted timelines resulted in an enormous waste of time, effort, and resources. I implore potential clients to explore alternative options when selecting an estate agent to ensure a more professional and fulfilling experience.
Nitin · 16 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells are the best estate agent that I have come across for the first time. Sofia/Gregory and Shumes have been amazing people to work with. They always made sure they answered to all our queries and questions. The team has provided a smooth process to help secure our mortgage application. Their experience and expertise only made our home buying process much more easier and seamless than ever. I would highly recommend anyone to please get in touch with the Connells and you will never regret your decision ever. Thank You Connells you are THE BEST. ☺️
Miloni · 16 April 2024
Agent replied · 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Connells has been 10/10. After being with another estate agent for a while and getting nowhere, Ross knocked on our door one evening and asked if he/connells could help, im so happy he did as 3 weeks later we have accepted an offer. They literally done everything Ross said they would, and the communication has been so much more than i was expecting. Its honestly been the best service. I can't recommend them enough. Also, I would like to add that Sophia, who has done the viewings, always came and done a great job in a very friendly and professional manner.
Joanne · 16 April 2024
Agent replied · 13 June 2024
Thank you Joanne for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional Estate Agent Experience
Rating: ⭐⭐⭐⭐⭐ (5/5)
I recently had the pleasure of working with an outstanding estate agent Mr Monty Mistry who truly went above and beyond to assist me in finding my dream home. From start to finish, their professionalism, knowledge, and dedication were unmatched.
Throughout the process, the estate agent Mr Monty Mistry demonstrated exceptional communication skills, promptly addressing all my queries and keeping me informed at every step. They took the time to understand my preferences and requirements, ensuring that we focused on properties that aligned perfectly with my needs.
Their expertise in the local market was evident, as they provided invaluable guidance and insights, helping me make informed decisions. Their attention to detail was remarkable, as they meticulously examined each property, highlighting both the positive aspects and potential concerns.
What impressed me the most was their unwavering commitment to finding the right property for me. They tirelessly searched for suitable options, conducted thorough research, and arranged viewings that fit my schedule. Their patience and understanding were remarkable, as they accommodated my evolving preferences and took the time to address any concerns I had.
Their professionalism and integrity were evident throughout the entire process, making me feel confident and secure in my decision-making.
Finally, the estate agent's dedication didn't end with the purchase of the property. They continued to provide support and guidance, even after the transaction was completed, ensuring a smooth transition into my new home.
I cannot recommend this estate agent highly enough. Their exceptional service, knowledge, and commitment made the entire experience stress-free and enjoyable. If you're looking for a reliable, knowledgeable, and dedicated estate agent, look no further. They are truly the best in the business.
Disclaimer: This review is based on my personal experience and may not reflect the experience of others.
Radovan · 16 April 2024
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review. I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were introduced to Tessa at Connells by a friend of overs. We were looking for mortgage had found London & Country very mechanical in their approach.
Dealing with Tessa was a nice experience. Her knowledge, expertise as to which Lenders requires what detailing, finding best mortgage deals was very helpful. Her transparency and being around for answering / addressing lenders query helped a lot. Further her calls to find out about exchange, completion meant she liked to be informed about process till completion and remained available for help. We closed a house deal in pinner with her mortgage advise and will recommend her services.
Raman · 16 April 2022
★★★★★ 5/5
GoogleExtremely happy with the service, especially Pawan from mortgage department. Second time worked with him. Highly professional team. Great support throughout the process.
Rajitha · 16 April 2024
Agent replied · 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThroughly recommend Ross very helpful and polite
Matthew · 16 April 2024
Agent replied · 13 June 2024
Thank you for your amazing recommendation and 5* review Matthew. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTessa without a doubt is one of the best mortgage advisors in the Watford area. Throughout the process Tessa was informative, positive and made our dream house possible through COVID / changing market dynamics. We are ever so grateful to Tessa and I am glad I opted for the lifetime membership so I can work with Tessa again. Thankyou Tessa :-)
Deepak · 16 April 2022
★★★★★ 5/5
GoogleConnells have been amazing throughout the process of purchasing a house. Very friendly staff who offer advice and support when you require. They do not pressure you at all and are very informative. Rakesh from Connells Estate Agents in Leavesden has made the whole process fun and exciting. Tom has also been a huge help. Last but not least, Tessa (in the Mortgage department) has been wonderful and has got us the best rates so far. Thank you all! Highly recommend contacting them!
Sonesh · 16 April 2019
Agent replied · 13 June 2024
Hello Sonesh, thank you so much for taking your time to provide our Leavesden team with a 5-star review.
We are so happy to hear Rakesh, Tom, Tessa and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 1/5
GoogleWorst estate agents ever. I am glad I am not with them anymore. Warning to people wanting to sell their property. Don't use them. Use someone else.
S · 14 December 2024
Agent replied · 26 December 2024
Hi S,
I'm sorry to hear about your experience with us. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.