Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUtterly useless and showing total…
Utterly useless and showing total contempt for residents at Chelsea Bridge Wharf by having milk delivered to their office at 30 minutes after midnight. Berkeley Homes (Tuppence Charles) have refused to tell me their complaints procedures and they apparently intend to continue to do this. We'll see about that.
Beam1189 · 31 July 2019
★★★★★ 1/5
TrustpilotOutrageous refusal to procure EWS1
Berkeley Homes are nothing but profiteers who care nothing for the people who live in their properties. Currently refusing to supply an EWS1 form on the grounds the building is 20cm short of 18m despite government guidance clearly removing that height restriction almost 6 months ago!!!
Scott · 29 June 2020
★★★★★ 5/5
TrustpilotWorry-free property buying journey
The quality of property is top class and the staffs are very proactive and kind. It was a worry-free buying journey!
Ed · 5 October 2023
★★★★★ 5/5
TrustpilotOutstanding service!
Berkeley services have been outstanding from the sales & marketing team to the after care customer services. Also the quality of build and materials used is to a high standard, with any corrections being dealt with timely.
Miss · 23 February 2022
★★★★★ 1/5
TrustpilotPoor Quality, Below Expectations
The quality is below my expectations. Bad laminated floor installation. Not soundproof windows. Also, the completion date was delayed. No proper ventilation system installed even though much cheaper developments have. It’s overpriced.
Galip · 28 September 2022
★★★★★ 5/5
TrustpilotAmazing experience
Amazing experience, it’s cliche to say but they truly made us feel like part of the family and we were genuinely taken care of from start to finish
Beau · 15 February 2023
★★★★★ 5/5
TrustpilotHaving purchased previously from…
Having purchased previously from Berkeley my expectations were high and i was not disappointed from sales & purchase to ownership i couldnt have wished for a better experience especially from the services of Dominic & Munni
Paulene · 18 March 2022
★★★★★ 5/5
TrustpilotIt was great experience to buy my first…
It was great experience to buy my first home from Berkeley Group. After support was provided as well. Cannot be happier.
Tatiana · 4 September 2023
★★★★★ 5/5
TrustpilotWorld class customer service
First class customer service : polite, efficient and a pleasure to deal with
Clive · 1 March 2024
★★★★★ 5/5
TrustpilotResponsive team and high quality build
The team was really responsive and always answered all our questions comprehensively and kept us up to date with the progress of the build. We were very impressed with the quality of the flat and the customer service we received.
Alo · 10 June 2021
★★★★★ 5/5
TrustpilotI am very happy to finish…
I am very happy to finish the property transaction in Berkeley Highcroft. Tanya and Clara are very helpful to follow up on our property defects.
Wong · 18 April 2023
★★★★★ 5/5
TrustpilotVery efficient development and customer…
Very efficient development and customer care manager is an asset for Barkley’s home and customer.He listen to customer and makes everyone easy which is very helpful for us as customer.
Dr · 26 October 2022
★★★★★ 1/5
TrustpilotDo job you should have done in first…
Do job you should have done in first place put insolation between joining bedroom walls and dont just put plaster boards in stead
William · 30 May 2023
★★★★★ 5/5
TrustpilotHelpful Staff
The staff were really helpful, very efficient. Answered all my questions, and update the progress with me.
Xu · 3 November 2023
★★★★★ 5/5
TrustpilotGreat apartment with quality materials
Great apartment with quality materials, we love it and would like to recommend to others.One of the new owner at EASTPORT of Green Park Village.
Kam · 21 March 2023
★★★★★ 5/5
TrustpilotThe quality of the house is great!
The quality of the house is great. The customer service and property maintenance teams are professional.
Nick · 22 November 2023
★★★★★ 5/5
TrustpilotCouldn't be happier
Absolutely brilliant from sales to completion. Nothing is ever too much trouble, queries are dealt with really quickly and the whole experience has been amazing.The quality of the build is second to none and I would recommend Berkeley without hesitation.
Debra · 2 March 2021
★★★★★ 5/5
TrustpilotProfessional
Professional, with personal touch, the customer experience is excellent, highly recommend👍
Michael · 5 March 2024
★★★★★ 1/5
TrustpilotInterview feedback
Recently, I had an interview for a vacancy with one of their Construction Directors at Southall Project. He didn’t even bother to give me any feedback. A total waste of time - bad practice!
Apollo · 9 February 2022
★★★★★ 5/5
TrustpilotI appreciate the customer service team…
I appreciate the customer service team s work as they follow up my questions promptly and solve my problems effectively. This good after sale service ensures me to enjoy living in my newly brought home. Thanks
Charlotte · 4 October 2021
★★★★★ 5/5
TrustpilotExcellent purchase experience. Highly recommended
Always keep me informed the progress of property development. Property delivered on time and with everything well met specifications.
Bardee · 10 August 2023
★★★★★ 5/5
TrustpilotWell built
Well built, kind are caring staff. Amenities off a 5* star hotel.
Axel · 22 January 2024
★★★★★ 5/5
TrustpilotDedicated and supportive
Dedicated and supportive, the Berkeley team is always genuinely available, responsive and here to help find workable solutions to any issue you may face throughout every step of your purchase. A seemless and stress relieving experience. Thank You.
T · 26 April 2021
★★★★★ 5/5
TrustpilotReview of St Williams
Nice estate management services. Snags are fixed quickly.
Cheuk · 8 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.