Trusted Agent profile · Waterside

Paul O'Keefe Estate Agents Waterside reviews

4.6

★★★★★ Excellent

76 reviews across 1 platform

3 Glendermott Road, Waterside, BT47 6BA

Paul O'Keefe Estate Agents's office in Waterside, at 3 Glendermott Road, is rated 4.6 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 4.6.

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4.6 / 5

76

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waterside office, from every platform, shown as written. First names only.

5/5

Google

I’ve just finished both buying and selling with Andrew at Paul O’Keefe - and can’t speak highly enough of the service I received. This was at a very stressful time and Andrew went above and beyond to offer his expertise, advice and help, in both selling my old home and buying my new property. He has become someone I trust implicitly. Andrew was on hand to answer every question, no matter how big or small and to offer some reassurance in the more stressful parts of the process. The service was professional to the very core, but also had that personal touch that comes with a family run enterprise. I would not hesitate to recommend O’Keefe Estate Agents to anyone either buying or selling a house.

Claire · 13 December 2025

Agent replied · 12 January 2026

It was an absolute privilege and a pleasure to deal with your sale and purchase! Thankyou so much for your return business and I wish you all the best in your new home❤️

5/5

Google

I had an excellent experience working with Andrew when buying my first home! From start to finish, he was professional, proactive, and incredibly helpful. Andrew kept me updated every step of the way and always made time to answer my questions, nothing was ever too much trouble. His friendly and approachable manner made the whole process so much easier and stress-free. I’m really grateful for his support and would highly recommend Andrew to anyone looking to buy or sell a home!

Emer · 13 December 2025

Agent replied · 12 January 2026

Hi Emer Thankyou for the kind review! Was a pleasure dealing with you and I think you’ve started the Trend for glass panelled doors! Hope you’re enjoying your new home and Thankyou again

5/5

Google

Andrew sold our home for me in a matter of weeks,He is very professional and will go out of his way to help you in anyway from selling to buying a property. I couldn't fault the process at all. Being a very anxious person, he put me at ease straight away from the minute I spoke to him about selling my home. Andrew is very positive, professional and a overall lovely person. I would 100% recommend paul okeefe estate agents ( Andrew Okeefe) to anyone that is thinking on selling their property. Laura, who is the first person you meet when going into paul okeefe estate agents is the best and the most nicest person you will ever meet, she has made me laugh and smile everytime I've seen her or spoke to her over the phone, she just puts your mind at ease. Thank you so much Andrew and Laura, it has been a pleasure.

Karen · 10 December 2024

Agent replied · 11 December 2024

Karen it was a pleasure dealing with you and your family! We wish you all the best for the future in your new beautiful home

5/5

Google

We would just like to thank Andrew for all his help and support during the process of buying our first home. He was always on hand to keep us updated with what was going on. I could text any time and he always responded swiftly. If he didn't have the answer to something, he went away, found out and kept us in the loop.Communication was great! He also had the patience of a saint with my persistent messaging towards the end lol thanks again Andrew. We are delighted with our beautiful new home 🏡 😍

Rachel · 26 October 2024

Agent replied · 9 November 2024

Thankyou so much for your kind words Rachel! You were a pleasure to deal with and I’m so glad you’re happy in your new home! It really is a beauty 🥳 …

5/5

Google

Outstanding Property Agent, Truly Supportive and Reliable! A huge thank you to Andrew for being an exceptional property agent throughout our first home-buying journey. From start to finish, he was incredibly supportive, consistently encouraging us during the ups and downs of the process. Andrew was always available whenever we needed anything, whether it was additional information, clarification, or just reassurance. Even towards the end, when things became stressful due to a bank transfer glitch, Andrew remained calm, responsive, and did everything possible to ensure the house handover went smoothly. Despite his busy schedule, Andrew always made time for us. His commitment to his clients is second to none, and his willingness to go the extra mile sets him apart. He truly cares about the people he works with and gives his best to make things work, no matter how challenging. We’re so grateful for all his help and would highly recommend him to anyone looking for a dependable, professional, and caring property agent. I have already recommended Andrew to a lot of friends and I will keep doing that. Thank you, Andrew!

Michael · 10 July 2025

5/5

Google

I have had the most positive experience of buying my new house with the amazing support of Paul O’Keefe Estate Agents. Andrew has been fantastic throughout the entire process and kept me well informed. He was always available to ask any questions and his manner was highly professional but also warm and reassuring. I highly recommend Andrew and his brilliant team if you’re selling or buying a house….they really take care of you!

Sinead · 27 July 2024

Agent replied · 26 August 2024

Thankyou Sinead, you were a pleasure to deal with and we wish you all the best in your new home

5/5

Google

I’d highly recommend Paul O’Keefe estate agents for any of their services. Andrew has been extremely helpful in offering advice and guidance whilst I navigated the local property market as I’m not from NI… even though I didn’t actually use any of their services! So if Andrew gives this service for non paying clients you’ll definitely be looked after using any of their services. Thanks so much!

Fraser · 27 July 2024

Agent replied · 26 August 2024

Thankyou Frasier, Here to help anytime!

5/5

Google

we can’t thank Andrew enough for going above and beyond to get us the perfect family home. Andrew had so much patience, showing us numerous homes until we finally got ‘the one’. Andrew kept in touch regularly, even linking with other professionals on our behalf to try and move the process along. Nothing was ever a bother! Thanks again Andrew, you have made our little family so very happy!!

Kirsty · 7 August 2025

5/5

Google

We recently purchased our new home through Paul O'Keefe Estate Agents and from the outset Andrew was brilliant. He kept in constant contact throughout and so quick to respond to any queries. He went above and beyond throughout the entire …

Rachel · 16 June 2025

Agent replied · 8 September 2025

You were both a pleasure to deal with throughout this whole process and I’m so glad your new home turned out so amazing! Health to enjoy it and Thankyou again!

5/5

Google

We genuinely couldn't have asked for better than Andrew! Nothing was too small of a request or query in relation to the sale and purchase. His friendly yet still professional approach put us at ease and now we're in our beautiful new home! Massive thanks again to Andrew for making all this a breeze!

John · 13 December 2025

Agent replied · 12 January 2026

Was my absolute pleasure! So glad you got your perfect home and Thankyou for trusting me to sell yours! Wish you all the health and happiness in your new home!

5/5

Google

Thank you so much to Andrew and the team. Andrew went above and beyond and exceeded expectations, from the first valuation appointment to completion he has been a pleasure to deal with and nothing has been too much hassle. Extremely competitively priced for selling a property. Wouldn't hesitate to recommend. Thanks again!

Christina · 23 July 2025

5/5

Google

Andrew was a great help both selling our own house, and although we didn't buy through him, he still went out of his way to help where he could in the purchase of it. Always willing to answer phone calls and talk through the process and explain anything that needed explained.

Dean · 23 June 2025

1/5

Google

Called to get a viewing within minutes of a property being listed. My details were taken to be given a date and time, but got no response.. Property is now sale agreed. Very disheartening that I may have missed out on buying a home due to an estate agent simply not bothering with my request for a viewing..

TheCelticFan1888 · 16 June 2023

Agent replied · 15 June 2024

Hi Celticfan1888 I’m very sorry to hear that and I can only apologise if this is the case! I can also assume the property which you are referring to. I’ve checked our call logs and all enquiries were called on the 7th of June for viewings as arranging access around the tenant was quite difficult. Could you please email enquiries @okeefeestateagents.com with your name so I can please check what went wrong. Apologies again and Thankyou!

5/5

Google

I’ve bought and sold several properties over the years with Andrew and team and it’s been stress-free, hassle-free every single time. Couldn’t recommend highly enough and were incredible and consistent from start to finish every time and kept me informed at every step. Thank you!

Jude · 17 March 2024

Agent replied · 15 June 2024

It was a pleasure doing business with you Jude as always! We really appreciate your loyalty and wish you all the best in your new home

5/5

Google

Over the past 10 years I have sold 3 properties with the help of Paul O Keefe estate agents. On each occasion they consistently delivered a high level of customer service. I have just completed a sale recently and from the first meeting until we sale agreed the experience was professional and friendly. The communication throughout the process was exemplary. We were kept informed every step of the way, with regular updates on viewings and feedback. I am incredibly grateful to Paul, Andrew, Katie & staff for all their help and would highly recommend their services to anyone considering selling their property.

Ken · 25 September 2025

5/5

Google

Andrew was very professional throughout our sale process and I have no qualms about recommending him to sell your property. He worked well with the buyer and kept the process moving along. He was very knowledgeable about the current and potential future marketplace and kept us well informed

Brian · 21 July 2023

Agent replied · 15 June 2024

Thankyou for you review Brian! It was a pleasure doing business with yourself

5/5

Google

As a first time buyer, the process can seem daunting, but with Andrew and the team it was made simple, seamless and stress free. A fast process, made easy by their availability and ability to answer any question.

Andrew · 16 February 2024

Agent replied · 15 June 2024

It was an absolute pleasure dealing with you both! I wish you all the health and happiness in your new home!

5/5

Google

Thanks to Andrew and his team for helping us buy our dream home and sell our house! Was straight forward from start to finish! Thank yous all so much!

Roisin · 27 July 2024

Agent replied · 26 August 2024

Thankyou Roisin! Yourself and Lee were a pleasure to deal with, we wish you all the best in your new home ❤️

5/5

Google

I have only used these amazing Estate Agents for 5 months and I have so much peace of mind with them looking after the property..They do everything from the start, they take care of anything that needs fixed with their own tradesmen at very reasonable prices! It is just brilliant not having to deal with anything and the rent money is never late going into the account...I would highly highly recommend Paul O'Keefe Estate Agents....You just can't put a price on Peace of Mind

Cathy · 16 May 2024

Agent replied · 26 August 2024

Thankyou Cathy, we really appreciate your business

5/5

Google

We’ve just bought our first home through Andrew at O’Keefe’s Estate Agents, and his help made all the difference. Buying a house can be stressful, but Andrew’s hard work and support made the process so much easier. He’s a true grafter, no matter how much we asked of him, he always delivered. We’re absolutely delighted with our new home and so grateful for everything he’s done to help us get here., Erin & Dale

Erin · 18 August 2025

5/5

Google

Andrew recently sold a house for me, from initial valuation until the sale was completed I cant praise Andrew and his team enough, thorough , efficient and simply easy to deal with …

Dermot · 16 April 2025

5/5

Google

Having sold a previous property for a delighted family member , Andrew OKeefe was our first choice of estate agents . We were extremely pleased by his professionalism , valuation, knowledge and handling of the sale . Andrew took care of the …

Caroline · 16 June 2025

Agent replied · 16 April 2026

Been a pleasure dealing with you! Thanks to yourself and Mandy for both your business, it’s really appreciated ❤️

5/5

Google

Happy to have my 1st building from Paul O’keefe Estate Agent. You have done marvelously well with our business transaction. Your attention to enquiries and site booking appointments were quite professional and pleasant. Andrew in particularly shows an exceptional impressing traits as a Manager. Keep it up. My recommendation of your company, to other intended buyers will be impressive to you as well. Once again, Thanks

Adeyinka · 9 August 2025

5/5

Google

Had a Great Experience With Andrew and the Team at Paul O’Keefe estate agents who sold my house . They are professional and keep you updated throughout the whole process will be using again when selling or letting a property .

Velocity · 16 May 2025

Agent replied · 16 April 2026

Always a pleasure to deal with, Thankyou for your ever returning business!

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Read Paul O'Keefe Estate Agents's Google reviews

Questions about Paul O'Keefe Estate Agents Waterside

How many reviews does Paul O'Keefe Estate Agents Waterside have?

Paul O'Keefe Estate Agents's Waterside office has 76 reviews across 1 platform: 76 on Google.

What is Paul O'Keefe Estate Agents Waterside's rating?

Paul O'Keefe Estate Agents Waterside is rated 4.6 out of 5 across all 76 reviews, and 4.6 out of 5 on Google from 76 reviews.

Where is Paul O'Keefe Estate Agents's Waterside office?

Paul O'Keefe Estate Agents Waterside, 3 Glendermott Road, Waterside, BT47 6BA.

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