Every review we hold for the Waterside office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving just recently just sold my property with this company I have been impressed by the service provided. The member of staff who enlisted my property was professional from the beginning right the way through to the signed dotted line. They worked around times suitable to me for arranging consultations, pictures and information to get the house on the market and they handled all the viewings so I never had to show people around my home. The communication from them to myself regarding offers and potential buyers was punctual and the whole process was stress free.
Lizzie · 25 March 2020
★★★★★ 5/5
YellWhat amazing customer service I have received from Alexander Gourley
Recently I have had the need to seek the assistance of a selling agent/letting agent and an acquaintance gave me Alexander Gourley’s details. I must say that from the minute that I contacted them, I experienced a fantastic service. The advice/information given to me was exceptional which made my decision making much easier. Without a doubt, Alexander Gourley have gone above and beyond my expectations and I will certainly use their services again. I will undoubtedly have absolutely no problems in recommending this company. Thank you so much for the outstanding service.
OrangeCan81-1 · 20 April 2018
★★★★★ 1/5
GoogleAwful service, stay well clear
Lift · 19 June 2018
Agent replied · 17 June 2024
Thanks for your feedback, however we unable to locate your name in our client database. We take all complaints seriously and would be grateful if you could contact us directly on 02871346612 so we may address your concerns.
★★★★★ 2/5
GoogleTerrible service
Auctions for nothing
Campbell · 19 June 2018
Agent replied · 17 June 2024
Thanks for your feedback, however we unable to locate your name in our client database. We take all complaints seriously and would be grateful if you could contact us directly on 02871346612 so we may address your concerns.
★★★★★ 1/5
GoogleWas unfortunate this was the estate agent involved in our sale of our house. It was as if they didn’t want us to have the house! Try and avoid if it’s in your own control.
Lift · 19 June 2019
★★★★★ 1/5
GoogleHorrible customer service, staff are completely condescending and rude never experienced service like.NegativeQuality, Professionalism
Rebecca123 · 25 March 2022
★★★★★ 1/5
GoogleArranged 2 viewings, no show. Communication and sticking to your word is key in this industry. Basics 🤨 …
CJ · 19 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Rosemarie · 24 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Thomas · 24 March 2024
★★★★★ 3/5
GoogleRating only, no written review.
Stephen · 25 March 2022
★★★★★ 3/5
GoogleRating only, no written review.
Stephanie · 25 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Barbie · 25 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Jonathan · 25 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Katie · 25 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Ciara · 25 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
