Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good experience over all with the agency. Emma been really friendly over the phone every time I called and made sure I would be contacted shortly. Many thanks to Carly who has been very helpful, friendly, professional and patient with us. Carly has been able to respond to any queries quick and efficient. She followed the paperwork for us and we had a good communication over emails, which has been really handy as we have limited time to spent over the phone.
Very pleased with Tili as well, helped a lot when had to apply for utilities.
Ana-Maria
Ana-Maria · 2 September 2021
Agent replied
Thank you very much for your lovely review. It has been a pleasure dealing with you and we wish you all the best in your new home!
★★★★★ 5/5
GoogleI recently used Your Move Waterlooville for a purchase and then managed let of a property. From offer to completion and then subsequent let the team at Your Move were fantastic, very personable, knowledgable and professional. Speacial thanks to Gemma, who once again, went over and above to get the property marketted and let in very quick time and helped liaise with the refurbishment team to ensure enverything was ready. I cannot recommend highly enough.
Nathan · 9 May 2021
Agent replied
Thank you for your kind review, always happy to assist you in your search for new tenants.
★★★★★ 5/5
GoogleI dealt with Carly at the branch through my whole experience start to finish. She is extremely helpful and answered all my questions every step of the way. As this was my first time renting a property I had a lot of questions and she was able to help me with everything. Thank you!
Danielle · 12 October 2020
Agent replied
Thank you so much for your review, Danielle. We hope you will be happy in your new home
★★★★★ 5/5
GoogleProvided ease during a pandemic!
I have been so impressed with the support and help finding a place to rent by Your Move. This is my first time renting outside of house sharing and it has been one I can truly say has been made very smooth! I want to particular mention Cheryl, she has shown excellent professionalism and a friendly service with quick responses to emails, advice about moving to the area and her general communication skills have been amazing! Any query I had (which was quite a few) she was more than happy to help. I cannot recommend this agency enough. And Cheryl is a true asset to your team! Thank you.
Miss · 24 May 2020
★★★★★ 5/5
GoogleSelling our 85 year old mums house for her while myself and my brother and sister all live in different cities was going to be a difficult task, but with the help of Sue and Josie at Waterlooville it went a lot lot smoother than we all expected! From start to finish Sue and Josie were there to help, nothing was too much trouble for them. They made a very difficult and emotional time for us all a lot easier to get through and we will always be grateful for their help and the excellent service they gave us! By the time of completion they felt more like family friends! Keep up the excellent work ladies, it was a pleasure working with you and once again thank you so so much xx
Heidi · 30 July 2019
★★★★★ 5/5
GoogleWe have used the services of Your Move for finding tenants,managing our properties and seeking advice on on going and regularly changing legislation ,for over 5 years. Gemma and her team are always professional friendly and helpful to us as landlord .Equally our tenants have spoken very highly of them.A satisfied tenant results in a happy landlord.Because they ensure the whole process runs smoothly this results in maximising returns.They continue to exceed our expectations We absolutely can recommend Your Move for both landlord or tenant .
Alan · 30 July 2019
★★★★★ 5/5
GoogleI have both bought a property and rented it out with this branch as a landlord. Sales were excellent-very smooth and really understood the local market. Once they understood what I was looking for they found the perfect place.
Renting the property out was easy too. They look after both landlord and tenant and make the whole experience easy. Gemma has always been superb in handling questions and dealing with situations as they arise.
Highly recommended
Steve · 10 February 2020
★★★★★ 5/5
GoogleI have both bought a property and rented it out with this branch as a landlord. Sales were excellent-very smooth and really understood the local market. Once they understood what I was looking for they found the perfect place.
Renting the property out was easy too. They look after both landlord and tenant and make the whole experience easy. Gemma has always been superb in handling questions and dealing with situations as they arise.
Highly recommended
Stevie · 2 October 2019
★★★★★ 5/5
GoogleYour Move has been so helpful in us renting our first property. Always responsive and willing to answer any questions. Carly was amazingly helpful and always working with us to create a great experience. Thank you all so much.
Georgina · 11 November 2020
Agent replied
Hi Georgina,
Thank you so much for your very kind review. It has been a pleasure dealing with you and we all hope you are very happy in your new home.
★★★★★ 5/5
GoogleJosey at Your Move Waterlooville is brilliant. We had regular contact throughout the process and she was very proactive to ensure that all members of the chain kept things progressing. She's also very understanding of how stressful selling a house can be.
The advert for our property was professional and the photos taken ensured we got plenty of interest via property search sites.
Jenny · 30 July 2019
★★★★★ 5/5
GoogleI cannot thank Your Move enough! Especially Gemma! I was in a very tricky spot and she helped me and my boy to move into a lovely property. At a time when I genuinely thought everything was hopeless, she helped me to smile :) thank you again. I will always recommend you to friends and family.
Helen · 31 January 2021
★★★★★ 5/5
GoogleI cannot thank Your Move enough! Especially Gemma! I was in a very tricky spot and she helped me and my boy to move into a lovely property. At a time when I genuinely thought everything was hopeless, she helped me to smile :) thank you again. I will always recommend you to friends and family.
Helen · 19 January 2021
★★★★★ 5/5
GoogleGreat service provided - Cheryl was particularly helpful and went above and beyond to help! would highly recommend
Jesse · 20 April 2021
Agent replied
Thank you for your kind review
★★★★★ 5/5
GoogleMe and my partner really pleased with the service that Your-Move have given us. Alfie Greene has been amazing in helping us out and doing everything he can to help us out and keeping us up to date with whats been going on. Every one at Your-Move Waterlooville have been amazing. Thank you so much
Daniel · 30 July 2019
★★★★★ 5/5
GoogleAmazing service, Gemma has been so great throughout and so friendly, as well as Carly. Very pleased with how quickly everything is going from the viewing to moving in, as well as how informative they are. Best letting agents I’ve met.
Lily · 10 February 2020
★★★★★ 5/5
GoogleVery respectful friendly and helpful agents! Steven and Amanda helped me find some where to rent for my two children and I as I needed some where quickly and I was finding it hard to find somewhere. Very reliable as I didnt have much luck with estate agents else where!
Nicola · 11 November 2020
Agent replied
Thank you very much for your kind review, was a pleasure assisting you. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleExcellent experience with Your Move Waterlooville Lettings.
Swift from the beginning, excellent informative viewing and worked to our timescales - which were quick!
Thanks Gemma for all of your help, and everyone else in the office!
Stacey · 2 October 2019
★★★★★ 5/5
GoogleThe team at waterlooville office are excellent and extremely professional, friendly and caring , thank you Alfie and Chelsea for all your hard work and support, you are both a credit to the company.
Karen · 30 July 2019
★★★★★ 5/5
GoogleA big Thank you to Tess, Anna, Gemma and especially Sarah, who help and manage our property's, I just wanted to thank you and congratulate you on your most efficient and
professional service,
Sharon · 30 July 2019
★★★★★ 5/5
GoogleReally happy with the service it has been spot on. Couldn't have asked for a better letting agent Gemma has been amazing. Moved in just over a week after viewing. Highly recommend
Aaron · 17 November 2019
★★★★★ 5/5
GoogleExcellent to deal with. Great friendly service and efficient at what they do. Thank you to Gemma and the team.
Jason · 15 May 2021
★★★★★ 5/5
GoogleCarly was excellent in getting us in our new place quickly, and she was a pleasure to deal with.
We love our new home!!
Amy-Louise · 24 February 2020
★★★★★ 5/5
GoogleWATERLOOVILLE LETTINGS
Within a day of calling into their office they had found me a tenant! Anna, and indeed the entire team, are friendly, efficient, and very professional. Anna explained every step of the letting process very great clarity and from the onset I felt I was in safe hands and that they would do their utmost to ensure they found the best tenant for my property. Highly recommended!
Lawrence · 30 July 2019
★★★★★ 5/5
GoogleGreat service and friendly staff. Gemma was especially helpful with letting and managing my property.
Mark · 30 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.