Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMakes being a landlord as easy as can be!
As my first experience of purchasing a buy to let property and being a landlord, from Katie in sales to Jade and Hayley in lettings Beals and the team have made it an absolute breeze. While challenges with tenants are somewhat inevitable, Hayley phones with solutions not problems which makes the whole process infinitely easier. Looking forward to expanding the portfolio with the team’s Support!
Joshua · 8 August 2021
★★★★★ 1/5
TrustpilotPractically gave myself a tour of the…
Practically gave myself a tour of the house and done all the talking. Was extremely uncomfortable and awkward with the estate agent, I should feel the opposite from someone that works in customer service.
Dannielle · 6 May 2021
Agent replied · 25 March 2024
Hi Dannielle. Thank you for taking the time to leave a review and we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful Kept us up to date on everything Went out of there way to make sure it all went through
Customer · 30 January 2023
Agent replied · 25 March 2024
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotBrilliant experience
Brilliant from jade in every department, listened to all of my needs in a recent lettings enquiry
Jason · 3 June 2023
Agent replied · 25 March 2024
Hi Jason, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 4/5
TrustpilotVery helpful staff
We have been with Beals since 2009 and have always found them very helpful with any queries, always return calls and emails !
Sam · 17 November 2022
Agent replied · 25 March 2024
Hi Sam, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotGreat team with honest advice - highly recommend!
We had an unsuccessful sale but not because of the valiant efforts of the Beals team. Very helpful and honest and just the sort people I wanted to market my home. Always there to chat and offer advice when needed. Highly recommended for all those who need to sell or buy in the area. Would definitely deal with the team again - I am already in contact with their rental department!
James · 9 October 2019
★★★★★ 5/5
TrustpilotAlan updated us regularly & even helped push through our purchase
We found Alan & his team helpful & knowledgable. From the moment they came to value our property Alan answered all of our questions & addressed all of our concerns, Andy & Jade are also lovely people & did a great job when showing people around.After the sale was agreed Alan updated us regularly & even helped push through our purchase which was through another agent who were barely heard from.
Timothy · 9 October 2019
★★★★★ 4/5
TrustpilotGood service
Good service found a new tenant for my rental flat in quick time. Helpful and courteous staff
N1 · 31 May 2023
Agent replied · 25 March 2024
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotKatie was very helpful
I had a fantastic viewing with the lovely Katie yesterday and she was great at giving guidance, answering any questions I may have and just being very helpful and efficient in general!
Amy · 24 August 2021
Agent replied · 25 March 2024
Hey Amy, thank you for leaving us some feedback! We are glad that Katie guided you through the process and made your Beals experience so positive.
★★★★★ 5/5
TrustpilotWe had a very good experience dealing…
We had a very good experience dealing with Beals, even though it did not result in us purchasing the property we viewed the staff we very friendly and informative
Alan · 26 January 2022
Agent replied · 25 March 2024
Hi Alan, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotThey were incredible helpful and…
They were incredible helpful and answered all questions and worries I had amazing service !
Jade · 11 July 2023
Agent replied · 25 March 2024
Hi Jade, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
Trustpilothappy with service
Very happy with service provided by Natalia, quick responses to email, very helpful. Highly recommended:)
Gabs · 11 July 2023
Agent replied · 25 March 2024
Hi, Thank you so much for sharing your feedback with us. Natalia was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotVery happy tenant
Muhammad found me a house when the other estate agents failed to find me one, if you are looking for a property rent then I would recommend to go beals estate agents
Riya · 13 July 2021
Agent replied · 25 March 2024
Thanks for leaving us a review, Riya! We are glad that Muhammad found you a property and make your overall moving experience better.
★★★★★ 5/5
TrustpilotMy partner and I were recently helped…
My partner and I were recently helped out by Shelby Cambra in regards to letting. She went above and beyond to help us, acting in a timely and professional manner, taking our requirements into close consideration, which lead to her finding us the perfect property. I can’t speak highly enough of our experience with Beals and Shelby and would definitely recommend using them.
Duncan · 9 September 2021
★★★★★ 5/5
TrustpilotReally impressed with Mo finding me a…
Really impressed with Mo finding me a property and would recommend him to any other tenants looking to rent a property. Thank you
Maria · 10 October 2022
Agent replied · 25 March 2024
Hi Maria, thank you for taking the time to review your experience with Beal's. Mo will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotGood communication updates and support…
Good communication updates and support throughout the sales process.
Toby · 1 December 2023
Agent replied · 25 March 2024
Hi Toby, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotProperty Rental
Very good in renting us a property. Responsive to phone calls and very helpful in person - Muhammad was particularly good.
Jake · 31 January 2020
★★★★★ 5/5
TrustpilotI spoke to a lady called mollie about…
I spoke to a lady called mollie about my maintenance on my property she was so polite and helpful, she took her time and made sure everything was up to standard☺️
Emily · 7 August 2021
Agent replied · 25 March 2024
Hey Emily, we are happy that Mollie made your Beals experience so positive!
★★★★★ 5/5
TrustpilotThank you to Emma Bedford for her…
Thank you to Emma Bedford for her advice regarding a probate valuation. Really appreciate your time and help.
Penny · 28 November 2020
★★★★★ 5/5
TrustpilotBeals has very good customer service
Beals has very good customer service. They do their best to help you. They are very quick and efficient. I can't think of anything negative to say.
Iain · 21 August 2024
★★★★★ 5/5
TrustpilotA true professional
A true professional, went out of her way to accommodate viewings always polite and curtious.
Chris · 8 June 2023
Agent replied · 25 March 2024
Hi Chris, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotTenant find
Beals have found tenants for my properties for the last 5 years and have always been quick to respond and very professional.
Pete · 10 October 2022
Agent replied · 25 March 2024
Hi Pete, thank you for taking the time to review your experience with Beal's. The entirety of the team will be delighted to hear this! Have a good day :)
★★★★★ 5/5
Trustpilotrebecca was such a start helping me…
rebecca was such a start helping me finding what i need!
Pierce · 20 September 2023
Agent replied · 25 March 2024
Hi Pierce, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotMatthew was ever so helpful in all…
Matthew was ever so helpful in all aspects of my letting and covered ever eventuality whilst doing so. Many Thanks Matthew.
Joe · 4 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.