Trusted Agent profile · Waterlooville · Hampshire
★★★★★
1,927 reviews across 3 platforms
268 London Road, Waterlooville, Hampshire, P07 7EP
Part of Beals, see every office.
Beals's office in Waterlooville, Hampshire, at 268 London Road, is rated 4.8 out of 5 across 1,927 reviews on three platforms, including 108 Google reviews rated 4.9.
108
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
5/5
TrustpilotThe staff here are very helpful and…
Mo and Izzy are very helpful and explained how the process of renting a property works very well for me and they were very nice on the viewing. I would definitely recommend this company.
Hi Liv, thank you for taking the time to review your experience with Beal's Shirley. The team will be delighted to hear this! Have a good day :)
5/5
TrustpilotBeals experience
My Beals experience was one of the best service I’ve received in a long while. Communicated everything through with the agent (Jessica) communication was top notched, the speed of service and helping me to chase up the references to be completed on time. It was truly an amazing experience for me.
Thank you, for reviewing your experience at Beal's! The team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. Have a great day!
5/5
GoogleWe were visited by Lucy Watts from the Waterlooville Branch She was so helpful, understood exactly what we were looking for, and answered so many of our questions. So professional and obviously loves her job which showed through. She is a credit to your Company .
Hi Keith, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotAisha Baker was very supportive and…
Aisha Baker was very supportive and helpful as I was new to renting
Hey Michelle, thanks for the review! We are glad you were satisfied with our services.
4/5
TrustpilotJust wanted to say a Thankyou to jack T…
Just wanted to say a Thankyou to jack T today for showing us around the property in botley , many thanks for your help and friendly service very much appreciated , Clint &Diane
Hi Clint, thank you for your lovely review. The team will be delighted to hear this. Have a lovely day!
5/5
GoogleCan recommend Ben, good agent, friendly advice
Hi Jordan, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotBeals was extremely helpful
Beals was extremely helpful from the word go, from my initial contact to my viewing, to actually moving in they were all lovely and very helpful when I had questions. Especially, Natalia who I must have called 3 times the day before moving in to confirm odd bits and bobs, and she was patient and helpful the whole time.
5/5
TrustpilotTrue Professional
I have know Rhys for many years and would never trust anyone else to rent my properties, not only is he very professional open and honest always seems to pick great tenants !!!!!
Hi Elaine, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
5/5
TrustpilotSelling in Waterlooville
Very professional from the moment Lucy Watt came out to value my property from when Lauren Collins sold our house within days! Was fully updated throughout the whole progress and are now happy and moved into our new home. Great work Lucy and Lauren would highly recommend!
Hi Sophie, thank you for taking the time to review your experience with Beal's Waterlooville. Lucy and Lauren will be delighted to hear this! Have a good day :)
5/5
TrustpilotAbsolutely faultless service which I…
Absolutely faultless service which I can’t thank you enough for. Amber Shaw is an absolute star. She is polite, friendly, efficiently answered all my emails and showed us round the property twice without making us feel hurried. Thank you so much. I would use Beals again.
5/5
TrustpilotVery pleased with service provided
Very pleased with service provided. Plenty of enthusiasm in getting people to view house resulting in quick offer for it. Also used their preferred solicitors who were very good and didn't charge us for conveyancing on first chain when it fell through. Would certainly recommend Beales to anyone.
5/5
TrustpilotReview
Spoke to a kind young woman named Esmee on the phone last week, was really helpful with giving me the information I needed and really efficient with getting back to me about any other questions I had. Highly recommended!
Hi Joe, Thank you for your lovely review. Feedback like this means the world to us. Esmee was delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotHave had a few viewings with Lauren…
Have had a few viewings with Lauren from the Waterlooville branch now and she has always been very helpful, friendly, always able to answer all our questions promptly and very patient with us! Every time a new property comes to the market she is always straight on the phone to tell us, keep up the good work Lauren!
Thanks for the review, Claire! We appreciate your feedback and are glad that Lauren has been attentive and helpful during our viewing process.
5/5
TrustpilotGreat service
Thank you Oliver a breadth of fresh air dealing with you when letting my properties. Very professional and more importantly keeping me fully informed, Oliver is always willing to go that extra mile to ensure a smooth Lettings process. I would highly recommend Oliver to any landlords. Michelle
5/5
TrustpilotExceptional Lucy Watt
I had the pleasure of having Lucy Watt appointed as my agent. She made the whole experience professional yet as if a friend had come around for tea. Really knowledgeable, accommodating and so helpful. Will recommend anybody to use Beals and hopefully lucky enough to have Lucy market your property.
Thank you, for reviewing your experience at Beal's! Lucy will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
1/5
TrustpilotWorthless
It took 6 months and threatening to not pay rent to force them to fix my flat and when we left we received no exit inventory nor have we received our deposits back. That was 3 months ago. They are a bunch of work shy charlatans.
5/5
TrustpilotI recently viewed a couple of rental…
I recently viewed a couple of properties for buying to rent and was very pleased with the service Charles Yazdanparast gave me. Very insightful knowledge of the area and also helped with a couple extra tips about price expectations too. You will not be dissapointed with him or Beal's!
Hi Michael, thank you for taking the time to review your experience with Beal's Shirley. Charles will be delighted to hear this! Have a good day :)
5/5
TrustpilotCleaning and Damages dispute
Following a tenants last minute notice departure and having to pay for extensive cleaning and damages myself, the dispute went through a deposit adjudication process. Both Hayley and Darcie worked towards getting this to a successful conclusion. it has now been settled and the effort applied has without doubt contributed to success of the dispute.Thank you!
5/5
TrustpilotProperty Sale
Bought my flat through Beals, and although the process was long I felt that they had my interests at heart and were equally as frustrated with the delays. Extra thanks to Stacey and Alex who alleviated much of my frustrations and gave sound advice.
5/5
TrustpilotBeals were great (especially Jess)…
Beals were great (especially Jess) through every step we were supported and everything was explained very well. Would definately use again. From start to finish we were nade to feel very comfortable and were efficiently kept in the know. Thankyou to Jess, you've been amazing
5/5
GoogleI was dealt with by Chane from waterloovile Beals helping source a flat. Extremely polite, and attentive .Made the process a breeze keeping in touch when needed. Anyone that gets to deal with Chane will be very well looked after.
Thank you, Aaron, for reviewing your experience at Beal's Waterlooville Office! Chané will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
FacebookHighly recommend, especially Alan who helped throughout the whole process.
Thanks for the review, Samantha! We're happy to hear that Alan helped you along the way and made your moving experience that little bit less stressful.
1/5
TrustpilotI rented property with beals - big mistake
I rented property with beals, they were very happy to take my money. After few months I had huge leak in my house and I ended up reporting landlord to enviromental agency. After house was inspected it turned out that there are multiple hazards within property including level 1 hazards (endangering life).Beals did nothing to aknowledge this and pretended that they didn't see my emails. And keep covering for landlord. They knew about issues when they rented this property.Now I try to recover my deposit and 4 weeks and 6 emails later I still haven't received deposit back.I strongly discourage anyone to use this agency, they don't respect tenants and what they doing is criminal.
5/5
TrustpilotI can't thank Adriana Haggard from…
I can't thank Adriana Haggard from Beals enough for her help in setting me up to see the mortgage advisor and all her advice along the way. She is such an asset to Beals, always smiling and always happy to help!
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