Trusted Agent profile · Warwick
★★★★★
695 reviews across 1 platform
Europa Way, Warwick, CV34 6SJ
Linden Homes South West Midlands's office in Warwick, at Europa Way, is rated 2.4 out of 5 across 695 reviews on 1 platform.
Every review we hold for the Warwick office, from every platform, shown as written. First names only.
5/5
TrustpilotStuart was exceptional and explained e…
Stuart was exceptional and explained e everything in detail nothing was too much trouble 'great guy' 👍
Hi Ann, We're so happy to hear about your positive experience! We truly appreciate your kind words about our team member's helpfulness and detailed explanations. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWe visited Linden Homes at Kings Newton…
We visited Linden Homes at Kings Newton recently and had a really positive experience with the sales team. Andrea and Martin were both incredibly welcoming, knowledgeable and easy to talk to from the moment we arrived.
Hi Karen, We are so pleased to hear about your positive experience at our Kings Newton development. It's wonderful to know that our team made you feel welcome and provided helpful, pressure-free information during your visit. We appreciate you taking the time to share your kind feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotRECOMMEND 100%
The whole team are so brilliant and have done their absolute best for and by us so far. Damien has been a brilliant help, incredibly thorough and has helped us at every step of the way.
Hi Eloise, We're happy to hear that our team has been so helpful and supportive. We appreciate your positive feedback and are glad that you've had such a great experience. Kind Regards, Marcus Linden Homes
5/5
TrustpilotI’m just starting out on this journey…
I’m just starting out on this journey to buy what I’m guessing will be my last house and it’s from Linden Homes at Linby Meadows - my last hurrah 🎉 my husband is indulging me with this our last adventure 😳 into the world of sellers/buyers & estate agents we are both in our ‘later years’ so some would say ‘it’s never too late’ luckily we have been dealing with Dave Tinsley (a man with a lot of patience and good advice!!) who’s been brilliant 🤩 so far so good - will update you all as we move further ahead (hopefully!!) 😂
Hi Lynn, We're happy to hear that you're having a positive experience with your new home journey at Linby Meadows. It sounds like an exciting adventure! We appreciate your kind words and are so glad that our team is providing excellent support. We wish you all the best with your move. Kind Regards, Marcus Linden Homes
5/5
TrustpilotAn absolute pleasure to deal with!
Charlotte and Helen were absolutely fantastic throughout the sales process and we couldn't recommend them enough!
Hi Sam, We are so glad to hear about your fantastic experience with our sales process. We truly appreciate your high recommendation! Kind Regards, Marcus Linden Homes
5/5
TrustpilotDenise at Bay View has been fantastic…
Denise at Bay View has been fantastic in guiding me through the process of securing my new home. She has worked so hard to ensure that everything been put in place. I'm extremely grateful & am now looking forward to moving in very soon.
Hi Jo, We're happy to hear that the guidance provided has been so helpful during this process. We're grateful for your positive feedback and wish you all the best as you move into your new home. Kind Regards, Marcus Linden Homes
4/5
TrustpilotMartin was very helpful and explained…
Martin was very helpful and explained all our options, and what would happen going forward.
Hi Amy, We're so pleased to hear that our team member was helpful in explaining your options and outlining the next steps. We truly appreciate your positive feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotHannah in the office was absolutely…
Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.
Hi John, Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon. Kind Regards, Marcus Linden Homes
5/5
TrustpilotTop notch development, homes, location and customer. Care👌🏼
The Sales representative has the knowhow and expertise and experience to offer excellent customer care in help my family in this time of home search. He was patient and he was proactive. We are now looking forward to progress with our purchase of a Linden Home. We recommend Linden Home 100%
Hi Sabrina , We're absolutely delighted to hear about your positive experience with our sales representative. It's wonderful to know their expertise and proactive approach made your home search so much easier. We're thrilled you're looking forward to progressing with your purchase! Kind Regards, Marcus Linden Homes
5/5
TrustpilotEverything We Hoped For and More❤️👍
We are absolutely delighted with our new home from Linden Homes, Quantum Field Littleport.From our first visit till now,the entire experience was positive and well managed.The sales team Mr. Colin❤️ and Sam❤️ was very friendly, professional and always available to answer our questions, making the buying process smooth and stress free. There commitment to customer satisfaction gave us confidence that we had choosen the right builder.
Hi Joppy, We are so pleased to hear about your positive experience with us. It brings us great joy to know that our team made your home-buying journey smooth and stress-free. We truly appreciate your kind words and recommendation. Kind Regards, Marcus Linden Homes
5/5
TrustpilotSam was brilliant
Sam was brilliant, highly recommended.
Hi SF, We are so glad to hear you had such a brilliant experience with us. We truly appreciate your high recommendation! Kind Regards, Marcus Linden Homes
5/5
TrustpilotPositive experience with Linden Homes
So far, I’ve had a really good experience with Linden Homes. This includes my initial communication with the appointment booking office, followed by a really informative appointment with Damien. Damien spent time answering all of my questions, and provided additional information relative to my circumstances. It’s clear that he’s keen to understand what customers’ needs and preferences are in advance of a home purchase.
Hi Vanessa, We are so pleased to hear about your positive experience with us. It is wonderful to know that our team provided such informative and helpful service, understanding your needs. Thank you for sharing your feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotAllison Melia at Ferriby Fields was…
Allison Melia at Ferriby Fields was brilliant and made everything smoother. Helpful, kind and informative
Hi Rebecca , We are delighted to hear that your experience was smooth and that you found our team helpful and informative. Thank you for your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotSarah has been amazing
Sarah has been amazing, nothing is too much trouble and always keeps us up dated on progress
Hi Jeremy, We're happy to hear that everything went smoothly! We appreciate you taking the time to leave us such positive feedback regarding our services. Kind Regards, Marcus Linden Homes
1/5
TrustpilotVery disappointed with Linden Homes' accountability
Very disappointed with Linden Homes' response to a poorly built boundary wall. We purchased our home from Linden Homes around five years ago and have recently discovered that our boundary garden wall is leaning significantly and appears to be failing. We initially contacted Linden Homes for help but were told that, as the two-year workmanship warranty had passed, they couldn't assist us and that we should instead contact the provider of our 10-year extended warranty. We did exactly that, only to discover that the extended warranty apparently does not cover garden or boundary walls. We therefore contacted Linden Homes again looking for support. Unfortunately, the response was extremely disappointing. The person we spoke to seemed more interested in ending the call than understanding the issue or considering whether Linden Homes could offer any assistance. We have since had several builders look at the wall and every one of them has raised concerns about the quality of the original workmanship. In particular, we have been told that there appear to be no proper wall ties, with what look like just a small number of nails used instead. We don't think it's unreasonable to expect a wall like this to last considerably longer than five years. It's incredibly frustrating to discover that there are concerns about how it was originally built, while also finding that the wall isn't covered by the extended warranty on our home. We're now left with a potentially unsafe leaning wall and facing a significant repair bill on a new-build property that's only five years old. These simply aren't the sort of substantial remedial works we would expect to be dealing with so soon after buying a new home.
5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Colin. He was professional, helpful and took the time to explain everything clearly during our home demonstration. He answered all our questions and made sure we were happy with everything before completion. We really appreciated his time and support throughout the process.
Hi Maryam, We're so pleased to hear about your positive experience with your home demonstration. It's wonderful to know that everything was explained clearly and that you felt supported throughout the process. Kind Regards, Marcus Linden Homes
5/5
TrustpilotCoventry - the Meadows at Woodland View
We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!
Hi Millie, We are so pleased to hear how happy you are with your new home and that our team made your home-buying journey so enjoyable. We truly appreciate your kind words and recommendation! Kind Regards, Marcus Linden Homes
5/5
TrustpilotRhodri was particularly helpful
Rhodri was particularly helpful. I and my husband got good information about linden homes properties and all options available to us.
5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
Hi L & R, We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Hi Molly, We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Hi Wafae, We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience! Kind Regards, Marcus Linden Homes
5/5
TrustpilotElsie was absolutely amazing
Elsie was absolutely amazing, 10/10.
Hi James, We are so glad to hear our team made everything stress-free and simple for you. Thank you for sharing your positive experience! Kind Regards, Marcus Linden Homes
5/5
TrustpilotRhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
Hi Nicholas, We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
Hi YH Wong, We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further. Kind Regards, Marcus Linden Homes
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