5/5
Amazing stuff
Amazing stuff, great experience
Agent replied · 11 June 2024
Thank you for taking the time to share your experience.

Trusted Agent profile · Warwick
★★★★★
1,390 reviews across 2 platforms
Montague Road, Warwick, CV34 5LJ
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Warwick, at Montague Road, is rated 4.0 out of 5 across 1,390 reviews on two platforms, including 10 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Warwick.
Every review we hold for the Warwick office, from every platform, shown as written. First names only.
5/5
Amazing stuff
Amazing stuff, great experience
Thank you for taking the time to share your experience.
5/5
Excellent service from Lynn & Hayley
Excellent service from Lynn & Hayley . They have made us feel very welcome nothing is ever to much trouble, questions have been answered on a timely basis and they have been really helpful and informative.
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
5/5
It was a pleasant experience
It was a pleasant experience. Luke patiently explained everything related to the property and the process involved in purchase and moving in. I would be happy to give a 5 star for the Customer service provided.
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you
5/5
Friendly, patient and thorough
Every Crest Nicholson team we spoke with have been extremely helpful in guiding us through the purchase process, taking us through each step and what to expect in the future.
Thank you for taking the time to leave a review.
1/5
Tried to change Broadband provider from…
Tried to change Broadband provider from BT to a cheaper alternative only to be told that BT have put a block on the line and they are the only provider allowed to supply Broadband to the property. Surely this is illegal?I can only imagine that Crest Nicholson are on a huge backhander from BT to allow them to get away with this and yet another reason why I would never recommend or buy another Crest property.
5/5
Very efficient, helpful and friendly
We have been very impressed with the Lancaster Park Crest team and their processes. Everything has happened very quickly and has been explained clearly. Really pleased we chose Crest.
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Eastern team.
1/5
Disappointed with this Builder
Brought a new home from this developer via shared ownershipWas told by friends that this a good developer and should be a good deal Moved in after 18 months of the property being built and defects were all passed over to Soresi the HA Roof and Cladding poor installed loose . Heating and radiators full of sludge not working and floor rising in places doors not shuting windows not closing or opening either
5/5
We have purchased a house at Kegworth…
We have purchased a house at Kegworth Gate. So far we have only had contact with Nakitta and Rebecca and they were lovely people and both very helpful and professional
Thank you for taking the time to leave a review. It's great to know that Nakitta and Rebecca provided such a positive home-buying experience for you.
5/5
We’d recommend to friends and family
We moved in in October. We are really pleased with the service and finish of the house. Any snags we’ve had they’ve been in contact regularly and come round to fix them.
Thank you for taking the time to leave a review.
5/5
Customer Service was topnotch
Thank you for taking the time to share your experience.
5/5
Kegworth Gate
Lucy and Nikita have been brilliant at Kegworth Gate. They've taken the stress from me and sorted everything straight away with excellent communication.
Thank you for sharing your experience.
5/5
I was honestly surprised how helpful…
I was honestly surprised how helpful they are. Our new home is amazing and there were only a few minor issues after we moved in. Crest fixed all of them fairly quickly and the 3rd party contractors were really putting their heart in it. One of the guys spent 3 hours to fix a minor issue with the kitchen worktop. Just to make it beautiful! Thank you all for the amazing work!
5/5
Wycke place
Samantha and Sophie are always so helpful, they are very responsive and professional.
Thank you for taking the time to share your experience, the team will be delighted to hear your comments.
5/5
The team at crest are very professional…
The team at crest are very professional and gave very detailed information about the property.i will definitely recommend Crest Nicholson
Thank you for sharing your experience.
1/5
Even though you own a road you still…
Even though you own a road you still haven’t laid it over a year later since building finished but lay rounds on parts that completed a lot longer after us
We are sorry to hear this. We are unable to resolve complaints on Trustpilot, if you could email us at info@crestnicholson.com with your plot number we will look into this for you. Kind regards.
1/5
Please don't buy a property from Crest.
Please don't buy a property from Crest.Have had major issues with my house, for years. Due to the mess that Crest made in their incompetent attempts at repairs, NHBC have had to take over. House may not be structurally sound...may have to be bought by NHBC.Don't touch them with a bargepoll. Their customer service is a joke, just fobbed off all the time...biggest purchase of my life which has lead to years of heartbreak.
5/5
they are really friendly and customer…
they are really friendly and customer service very good
Thank you for taking the time to share your experience.
5/5
Site visit
Crest Nicholson were super helpful and answered all of my questions.
Thank you for taking the time to share your experience.
5/5
So far our experience of dealing with…
So far our experience of dealing with Crest Nicholson has been excellent - the people that we have dealt with have been kind and very helpful indeed.
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you.
5/5
Very professional and friendly sales…
Very professional and friendly sales team, so far so good 👍
Thank you for taking the time to share your experience.
5/5
Fantastic service and amazing quality
Surprised to see negative comments as I’ve had the best experience with this house builder. I moved into Nash Mills and they couldn’t have made things easier. They jumped on my snagging (there wasn’t very much), great quality and far better service than the previous new build I bought from a different company. Highly recommend them based on the service I received and quality of build! Sales and site team were excellent!!
5/5
Oliver
Oliver, great people skills No question was too trivial
Thank you for taking the time to share your experience.
5/5
Walton Court Garden
I am a first home buyer and had little knowledge regarding property purchase. Adrian and Dylan have been really really nice and helpful providing me with all the essential information throughout.
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our South team.
5/5
Staff were kind and very helpful
Staff was kind and very helpful . They were patient with us and listening to us and willing to help
Thank you for taking the time to share your experience.
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Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Warwick.