Every review we hold for the Warrington office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMany Hong Kong residents live in this housing estate, so those interested in buying here should think carefully.
Some Hong Kong residents are overly enthusiastic, meddlesome, gossipy, and prone to acting familiar. They'll use the excuse of "visiting" to try and see your house, and then criticize you afterward.
Other Hong Kong residents, relying on their long-standing ownership, are always pointing fingers and interfering, commenting on everything from what you eat to what plants you grow, and acting like they're the best people around. A retired couple living in Phase 1 are particularly meddlesome; the woman even goes so far as to suggest touching you inappropriately.
The women in this estate... even those with husbands and children, still secretly contact men in the same complex without any restraint. Buying here really means keeping a close eye on your spouse!
Maggie · 16 March 2026
★★★★★ 1/5
GoogleIf I could give negative stars, I would.
I enquired about a property at the River’s Edge complex with a budget of £1,000. The first staff member I spoke to told me there were homes available under that price, including a 3-bed house and 2-bed apartments. I arranged a viewing for the next day, but then received a call from another Simple Life staff member saying she was already on site and that it would take her two hours to return the following day, so I was pressured into viewing that same day.
At the viewing, I was shown the 3-bed property and told the rent was £995. After leaving, I received a follow-up call from a different staff member who confirmed again the rent was £995, explained the council tax band (C), outlined the application process, and mentioned the £230 holding fee.
Then, more confusion: another staff member called me as though I hadn’t already viewed the property, and even emailed me an offer for the wrong address. After chasing this up, I was sent the correct offer email, once again stating the rent was £995.
That means the rent of £995 was confirmed on at least four separate occasions:
1. On Simple Life’s website
2. At the viewing
3. On a follow-up call after the viewing
4. In the official offer email
Based on this, I submitted my application and paid the holding fee.
Only then did I receive a call claiming it was all a “system error” and the property was actually more expensive. A one-off typo would be understandable, but to have multiple staff members, emails, calls, and the official website all repeat the same incorrect price is not a mistake, it’s false advertising.
We even turned down another rental property in favour of this one. Now we’ve lost both, and Simple Life has offered no resolution, no sympathy, and no alternative solution.
To put it into perspective: imagine a car company listed a car online at a set price, confirmed it over the phone, confirmed again at a test drive, sent you paperwork at that price, and accepted your deposit, only to later call and say, “Actually, it’s way more expensive, it was an error.” That would never be acceptable. In fact, it would be illegal.
This company is disorganised, misleading, and completely unprofessional. I will be formally reporting them.
Niamh · 16 October 2025
★★★★★ 1/5
GoogleWent there with an appointment, arrived on time and there was no one in the office. Calls and emails both didn’t work within their working hours
Eunice · 11 August 2025
★★★★★ 4/5
GoogleMy friend lives there. I am not going into detail with regard to his new build house, other than it is very nice. And only recently completed, which in itself won't give, if any, indication of problems with the build. Only 4 ****, as they have not completed all the road surfaces to built properties, which is strange.
Charles · 14 April 2024
★★★★★ 4/5
GoogleMy friend lives there. I am not going into detail with regard to his new build house, other than it is very nice. And only recently completed, which in itself won't give, if any, indication of problems with the build. Only 4 ****, as they have not completed all the road surfaces to built properties, which is strange.
Carl · 26 March 2024
★★★★★ 5/5
GoogleGreat business , friendly staff , would recommend
Chloe · 5 November 2025
★★★★★ 4/5
GoogleIt's not quite finished yet, but it looks nice. You can see the intend, however some walkways would be better to be more direct than to walk all around d the estate to get to the main road.
Astrid · 29 July 2024
★★★★★ 5/5
GoogleLovely development and love my house, thank you! 😊 …
PS · 28 June 2025
★★★★★ 4/5
GoogleStill being built but it's a lovely new estate. Properties vary in size and style
Amy · 16 April 2024
★★★★★ 1/5
GoogleIts where I work. So 1 star is sufficient
D · 30 May 2024
★★★★★ 3/5
GoogleSurprise how quickly they got rid of the Japanese knotweed. I always thought land that was contaminated took years to treat
Paul · 18 August 2023
★★★★★ 3/5
GoogleThe environment is beautiful. I went to drop someone.
Sunkanmi · 26 March 2024
★★★★★ 5/5
GoogleA must go lovely food an staff
Jason · 16 April 2024
★★★★★ 4/5
GoogleNew development by Countryside Housing.
Contains privately owned,rentals and apartments over 2 nearby sites.
Andy · 16 November 2023
★★★★★ 1/5
GoogleIt's on a flood plain!
Robert · 16 April 2024
★★★★★ 5/5
GoogleNice little housing estate
Phil · 26 March 2024
★★★★★ 5/5
GoogleMet Louise today, really knowledgeable
Thank you
Gareth · 17 October 2023
★★★★★ 3/5
GoogleNo properties available and prices are really high!
N · 14 June 2023
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 29 October 2025
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 13 October 2025
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 30 March 2025
★★★★★ 5/5
GoogleRating only, no written review.
Anne · 26 November 2024
★★★★★ 3/5
GoogleRating only, no written review.
Paul · 29 July 2024
★★★★★ 4/5
GoogleRating only, no written review.
Paul · 30 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
