Keith Ian Ware reviews

★★★★★ 5/5

Google

Keith Ian team in Ware were extremely competent throughout the sale of the property. Considering the long conveyancing timescales now- they communicated regularly, answered questions and queries timely and helped to push along the sale- keeping a steady “foot on the gas”. Valuation was spot on and marketing of property slick, professional and most importantly accurate. Particular commendation to Max and Jordan- who took the sale from beginning to end with great continuity. Mrs Z Kelly

George · 18 June 2023

★★★★★ 5/5

Google

Purchased our first home with Keith Ian. Everything was smooth sailing. They were on point every step of the way and always corresponded well to all our questions. Special mention to Jordan who acted on our behalf and made us feel comfortable as first time buyers. A firm with excellent customer service and professionalism...highly recommend.

Rithesh · 11 October 2025

★★★★★ 5/5

Google

I would highly recommend Keith Ian, they kept me well informed throughout and I was very happy with the marketing and response for viewings. I would especially like to thank Charlene who could not have done more for me through the whole process.

Karon · 16 January 2026

★★★★★ 5/5

Google

Not the easiest of sales (but then what sale is) but Jordan and the team have been absolutely fantastic the whole journey. They have kept me updated, chased and brought it all together when needed and made it as stress free as possible. I originally had the listing up with another agency who gave me the feeling that my best interests did not come first where as Keith Ian made me feel the opposite. I met Jordan while viewing another property and instantly knew he was straight and honest, and I was correct. Jordan and the team, we did it! Thank you to all at Keith Ian (Jordan and the team) very highly recommended.

Mike · 15 November 2024

★★★★★ 5/5

Google

I have had such a great experience with all members at Keith Ian but in particular Jordan, who has gone above and beyond to ensure that the sale went through as smoothly as possible. Jordan was not my estate agent but the sellers. Even know I was not Jordan’s client, nothing was too much trouble for him. Great fast communication, polite, friendly and extremely helpful. When I go to sell my house in the future, I will be using Keith Ian and Jordan as my estate agent and I will be recommending to family and friends.

Laura · 15 November 2024

★★★★★ 5/5

Google

Many thanks to all The Team at Keith Ian for helping to sell our property quickly and stress-free in these uncertain times. From our initial enquiry to completion, Luke, Max and the team kept us informed at every stage. We feel we’ve had good advice from professional staff with extensive knowledge of the current market and as a result are extremely grateful for their support. Once again, many thanks Jan & Tracie

Jan · 23 July 2023

★★★★★ 5/5

Google

Had a great experience with Kieth Ian from start to finish. I spoke to a number of agents before choosing Kieth Ian, who seemed the most professional, transparent and least salesy, while being competitively priced. They got the house on the market within a few days and got an offer within a week after that. Throughout the process Jordan was clear, honest and patient, and the only person who gave me any clarity/ honestly through the sale after having challenges with solicitors. Could not recommend any higher!

Rhys · 11 October 2024

★★★★★ 5/5

Google

Our purchase was complicated and when Max started looking after us we felt taken care of. To say that Max went the extra mile would be an understatement. His communication was good and he helped navigate between the sellers and the solicitors. Would definitely recommend Max.

Aaron · 11 October 2025

★★★★★ 5/5

Google

The team and Jordan was absolutely amazing. Thank you all for your continued support. Highly recommend

Mahmut · 9 September 2025

★★★★★ 5/5

Google

I brought a single bedroom flat, team is very professional and polite. They very quick to response. Thank you so much Omprakash

Omprakash · 29 June 2025

★★★★★ 5/5

Google

Had a property which wasn't expensive & had fallen through a couple of times on sales but the staff at Keith Ian continued to work on it, make it desirable & to ensure it was moved on ASAP. They were brilliant in their updates & I heard from them quicker than my solicitors. They were always willing to try new strategies & they were always professional & friendly the whole time. I had many calls with them over more than 2 years & that professionalism never changed. I cannot thank them or rank them highly enough. Brilliant company with the best customer service & I hope they thrive with all the hard, good work they put in. All the staff are brilliant but a special mention to Charlene & Jack who were my go to's. On a personal level this was a tough sale but Keith Ian done everything to make it happen

Paul · 18 May 2024

★★★★★ 5/5

Google

Keith Ian Estate Agents specifically Max Robertson were the seller’s estate agent. As the buyer, Max was very straightforward to deal with and was extremely helpful in ensuring the purchase proceeded as quickly as it could. I would recommend to others.

Anil · 11 October 2025

★★★★★ 5/5

Google

Having found myself in a position where I had to recently sell my parent's home, I was required to obtain three quotes from estate agents. Keith Ian gave me a realistic valuation and we awaited Probate to be granted. Whilst this progressed, the staff at Keith Ian were the only company who really kept in any regular contact with me. Having bought a house via Keith Ian nearly 28 years ago, when the time came to put the house up for sale, Keith Ian was our obvious choice,. The staff were knowledgeable, polite and incredibly helpful. They clearly know the local market well and were frank and upfront as to what to expect. The photos were professionally taken and it looked great online. There were quite a lot of initial views and an offer was made within the first few weeks of the house being on the market. In this current climate, that is pretty impressive. The staff at Keith Ian really kept us regularly updated throughout and the sale completed just a few days ago. Everyone we dealt with at Keith Ian were great and they made an emotionally difficult task go like clockwork. They are a long-established company who deserve their good reputation and I can't recommend them enough. My personal thanks to Charlene and Jack for their complete professionalism throughout. You are a credit to your company along with the rest of your team.

Chris · 19 March 2024

★★★★★ 5/5

Google

Luke and Scott were great in the sale of my flat. Luke offered fantastic support before I was ready to put my flat on the market. He helped with advice on the current market and we both agreed the price to list at. There was no pressure at all and I got back in touch when I was ready to sell. The photos he took were fantastic and I think this really helped with getting viewings booked in. It was a quick process and I was really pleased with the regular updates received on progress. Scott was great post offer with ensuring that the sale went through quickly and offered a contact point for both myself and the buyer to help communication with our solicitors. This is not the first time my family have used Keith Ian and I would recommend to anyone wanting to sell/purchase in Ware, Hertford, Stanstead Abbots etc. Fantastic team and no question is too big or too small! Thanks guys !

Kirsty · 18 June 2020

★★★★★ 5/5

Google

Luke and Scott were great in the sale of my flat. Luke offered fantastic support before I was ready to put my flat on the market. He helped with advice on the current market and we both agreed the price to list at. There was no pressure at all and I got back in touch when I was ready to sell. The photos he took were fantastic and I think this really helped with getting viewings booked in. It was a quick process and I was really pleased with the regular updates received on progress. Scott was great post offer with ensuring that the sale went through quickly and offered a contact point for both myself and the buyer to help communication with our solicitors. This is not the first time my family have used Keith Ian and I would recommend to anyone wanting to sell/purchase in Ware, Hertford, Stanstead Abbots etc. Fantastic team and no question is too big or too small! Thanks guys !

Kirsty · 27 October 2019

★★★★★ 5/5

Trustpilot

We have just exchanged on our purchase…

We have just exchanged on our purchase in Cheshunt.During our search for a house in Cheshunt ,we talked to several of the local Agents. We found that Keith Ian appeared to be trusted, and therefore Instructed to be the selling Agent , for the type of houses we were looking for.We found all the people at Keith Ian were very knowledgeable about the local housing market and conditions.I came to TRUST them.That is very important to me, They guided us and ensured a trouble free purchase for us , and an easy sale for the Vendor.I highly recommend Keith Ian as a Trusted Agent. Martin F

Martin · 17 October 2019

★★★★★ 5/5

Trustpilot

Luke and Scott were great in the sale…

Luke and Scott were great in the sale of my flat. Luke offered fantastic support before I was ready to put my flat on the market. He helped with advice on the current market and we both agreed the price to list at. There was no pressure at all and I got back in touch when I was ready to sell. The photos he took were fantastic and I think this really helped with getting viewings booked in. It was a quick process and I was really pleased with the regular updates received on progress. Scott was great post offer with ensuring that the sale went through quickly and offered a contact point for both myself and the buyer to help communication with our solicitors. This is not the first time my family have used Keith Ian and I would recommend to anyone wanting to sell/purchase in Ware, Hertford, Stanstead Abbots etc. Fantastic team and no question is too big or too small! Thanks guys !

Kirsty · 10 September 2019

★★★★★ 5/5

Google

I used Keith Ian Patnership for a recent move and they were incredible. Jordan Falco listen to mine and my wife’s requirements and helped in every way. He gave us a better understanding of the market and helped us find a great property. Thank you Keith Ian Partnership, but most of all thank you Jordan 👍 …

Dave · 18 June 2023

★★★★★ 5/5

Google

Unlike most other estate agents these one's are actually human beings. They'll contact you when you need to be contacted and again, talk to you like a human being. Can't speak higher for them.

Ben · 16 March 2026

★★★★★ 5/5

Trustpilot

keith Ian agents in Cheshunt are simply brilliant!

From the moment we enquired about properties in the area, viewed the property and made an offer, Keith Ian estates in Cheshunt were helpful in explaining the process and kept us up to date with everything! In particular I would like to thank Chris and Ian who were always available to answer any questions, were polite, informative and friendly, kept me at ease and as a result, the process of buying the house was easy and we move in next week! Really great and would definitely recommend! The best agents I have dealt with ever!

Lisa · 30 March 2019

★★★★★ 4/5

Trustpilot

Great local knowledge and contacts…

Thanks to local knowledge and contacts Chris was able to help us with a slightly different situation when selling our property. Chris is a very friendly and helpful person, his approach is consultative rather than "salesy". The only reason I did not award 5 stars (I would have given 4.5) was one area around communication, which to be fair Chris resolved very quickly, and 9 times out of 10 it was absolutely spot on, and so I would still recommend Keith Ian to my friends.

Graham · 26 November 2018

★★★★★ 5/5

Trustpilot

Amazing service at a very stressful…

Amazing service at a very stressful timeScott and his team have been absolutely fantastic. Whilst selling our flat they quickly kept us informed of viewings and were considerate of our circumstances during the viewing process. We got feedback on every viewing and were always very honest and realistic, no getting our hopes up. Once we had a buyer Scott moved heaven and earth to push the sale through for our preferred moving date just 10 weeks away. The agent we bought through was not very efficient at responding to us but it didn't matter as Scott was there to help where they failed. I can not thank him and his team enough for going above and beyond for us and would highly recommend them in a heartbeat.

Louise · 15 November 2018

★★★★★ 5/5

Google

Sold our property in Cheshunt with Keith Ian. The agents were all professional, helpful and approachable. In particular, Jack was the agent we dealt with the most. He was very efficient, always at the end of the phone to sort out any queries or problems that cropped up. A pleasure to deal with him and the team. Shame the Cheshunt team moved to Ware, but this didn't effect the service we received. We would highly recommend Keith Ian, and special thanks to Jack.

Barbara · 20 December 2023

★★★★★ 5/5

Trustpilot

Superb for both lettings and sales

Keith Ian managed both the letting and sale of my flat. For both services, they were superb. On the lettings side, Daniel and Jade were fantastic in their communications and service, finding the right profile of tenant even at short notice.On the sale side, Luke, Chris and Sam were great, showing an understanding of the market that made me feel very confident in their approach. A completed sale to the very first viewers of the property speaks volumes for their credentials. I would recommend Keith Ian to anyone for both lettings and sales.

Fahim · 25 March 2018