Trusted Agent profile

Big Black Hencom reviews

5.0

★★★★★ Excellent

20 reviews across 2 platforms

First Floor, 3 Crane Mead, Ware SG12 9PZ

Big Black Hencom's Ware office at First Floor is rated 5.0 out of 5 across 20 reviews on two platforms, including 19 Google reviews rated 5.0. Checked 9 October 2026.

5.0 / 5

Reviews on Google

This office

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ware office, from every platform, shown as written. First names only.

5/5

Google

Heartfelt thanks to both Nigel and Bobbie for their unwavering support, professionalism and care during our challenging 'journey' selling our family home. It is the second time we have used Big Black Hen and they deserve this 5 * review. Bobbie was there every step of the way for us, helping us navigate our way through, under some very emotional and difficult circumstances. Bobbie and Nigel care, they walk the talk and do their utmost to get sales 'over the line'. Thank you Nigel and thank you Bobbie. Great agents but also great humans! The Tredgett-Brady Family

W · 16 February 2026

5/5

Google

Nigel and Bobbie were excellent and made the selling process seamless from start to finish. They were professional and sold our house very quickly. We can highly recommend Big Black Hen.

Ray · 16 February 2026

5/5

Google

We recently bought a property from Big Black Hen and they were amazing. Nigel was very accommodating in arranging viewings for us. Bobbie was exceptionally efficient in keeping us informed. Would highly recommend them!

Sam · 15 November 2024

Agent replied · 16 April 2026

Thanks Sam and I'm so glad it worked out so well for you.

5/5

Google

Bobbie and Nigel were great for us purchasing a property being sold by Big Black Hen. Bobbie was always on hand to answer any questions with excellent communication through the process. Thank you!

Francesca · 14 April 2024

Agent replied · 16 April 2026

Thanks so much - we really appreciate the feedback.

5/5

Google

I was very pleased at the way the sale of my property in Hunsdon was handled. Arrangements were put in place very swiftly and efficiently and I was kept in close touch with developments once buyers started to become interested. We had a …

Simon · 16 April 2023

Agent replied · 12 June 2024

Thanks Simon. It was an amazing property and had been in the family such a long time. We are glad to have successfully passed it on to the new owners who I know love it there.

5/5

Google

Thank you Nigel for an excellent service, I would certainly recommend your company to others.

Rod · 14 April 2024

Agent replied · 16 April 2026

Thanks Rod and best wishes to you!

5/5

Google

Can't fault them - A Brilliant service, prompt, professional and superb communication. Nigel gave great advice on how best to market the property more successfully (after the other agents had unsuccessfully marketed the property for 3 months). Bobbie managed the communications between all parties and solicitors with professionalism and consistency.

Bimma · 16 October 2024

Agent replied · 16 April 2026

Thanks so much for the positive feedback. It is so satisfying to get a great result for our clients.

5/5

Google

Nigel and his team have supported numerous clients of mine with the sale of their properties. From the initial review, help with the staging and curb appeal, many people have benefited from higher selling prices. If you want the best estate agent then use Big Black Hen!

Allan · 30 July 2019

Agent replied · 12 June 2024

I'm so glad that you were happy with our service!

5/5

Google

Nigel and his team did a fantastic job for us. Communication throughout was excellent, we always felt in safe hands. Would highly recommend Big Black Hen.

Owen · 15 April 2023

Agent replied · 12 June 2024

Thanks for the kind words and I'm so glad that we were able to get such a good result for you, Iryna and the family and make sure that you were able to make the move to your lovely new home.

5/5

Google

A highly professional organisation always available with advice. We have used them twice now and I have no hesitation in recommending them.

Steve · 25 February 2025

Agent replied · 16 April 2026

Thanks Steve. I really appreciate that as we work so hard to give people good service.

5/5

Google

Very helpful and sale went very smoothly. Will use them again on any future property. Would recommend.

Mike · 14 April 2024

Agent replied · 16 April 2026

Thanks Mike. A pleasure to work with you!

5/5

Google

I asked Nigel at BigBlackHen.com to work as joint agents on my parents’ house in St Albans as it had been on the market for a while with local agents and I wasn’t happy with the amount of interest it was getting. Nigel came along and took …

Ben · 16 April 2020

Agent replied · 12 June 2024

Thanks Ben, much appreciated.

5/5

Google

A swift sale and excellent communication throughout. Thanks Black Hen.

SJ · 14 April 2024

Agent replied · 16 April 2026

Thanks so much. Glad it all went so well!

5/5

Google

As a professional executor I have sold hundreds of properties over the years and dealt with numerous estate agents. I can confidently recommend BigBlackHen as one of, if not, the best estate agents The Probate Bureau has dealt with in the past 20 years.

David · 16 April 2019

Agent replied · 12 June 2024

Thank you David, looking forward to working with you in future.

5/5

Google

I would highly recommend Big Black Hen.com Estate Agents as I found they provide a first class service. Nigel and his colleagues draw on their expertise to provide frank advice and excellent communication, with potential problems being …

Thomas · 16 April 2020

Agent replied · 12 June 2024

Thanks for the kind words Tom and I'm really glad the sale of both properties went so well.

5/5

Google

Using this great opportunity to big thank you to Big Black Hen for their patient and experts support in the success of our Mortgage. I highly recommend them about Mortgage issues, I.e selling your property, they …

Abbey · 16 April 2020

Agent replied · 12 June 2024

Thanks so much and we are both delighted it all worked out.

5/5

Google

Very impressed with the time and effort they put in to each customer. Always have great advice and willing to do what is needed to make the most stressful of transactions as stress free as possible

Freddie · 16 April 2019

Agent replied · 12 June 2024

Thanks for the positive feedback Freddie, I hope all is well.

5/5

Google

Excellent Estate Agents. Very Professional and supportive. Highly recommended.

SHAHZAD · 15 April 2023

Agent replied · 12 June 2024

Thanks so much for the positive feedback.

5/5

Google

We were pleased with Big Black Hen and the way they conduct their business. Their selling strategy appears different to high street estate agents and it worked for us. The advice from an interior designer on how to stage our home was …

Ben · 16 April 2020

4/5

Trustpilot

big black yes crow likes it

Rating only, no written review.

Crow · 15 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Big Black Hencom's Google reviews

Questions about Big Black Hencom

How many reviews does Big Black Hencom have?

Big Black Hencom's Ware office has 20 reviews across two platforms: 19 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Big Black Hencom's rating?

Big Black Hencom is rated 5.0 out of 5 across all 20 reviews, and 5.0 out of 5 on Google from 19 reviews, checked 9 October 2026.

Where is Big Black Hencom's Ware office?

Big Black Hencom, First Floor, 3 Crane Mead, Ware SG12 9PZ.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.