Every review we hold for the Wapping & Bow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional service from beginning to end
We cannot recommend Adrian Johnston and EweMove Wapping highly enough.
Adrian has looked after our property for the past two years, initially through the letting process and subsequently through its sale. Throughout that entire period, his professionalism, persistence and personal commitment have been exceptional.
The letting was far from straightforward. Three prospective lets fell through, but Adrian remained completely focused, eventually securing an excellent tenant while also achieving the maximum rental value for the property. His involvement did not end when the tenancy agreement was signed: he continued to support both us and the tenant, dealing promptly and pragmatically with the inevitable issues that arose during the tenancy and making the whole experience remarkably straightforward for us as landlords.
When we subsequently decided to sell, Adrian transitioned seamlessly from managing the property to handling the sale. Again, the process presented its share of challenges: navigating the requirements surrounding tenant protection and vacant possession, managing periods of hesitation from the buyer, and ultimately securing the transaction in what had become a distinctly soft London property market. Just as he had done with the letting, Adrian remained focused on value throughout, using his knowledge of the Wapping market and his negotiating skills to achieve the best possible sale value in the prevailing market conditions.
What impressed us most throughout was the genuinely personal nature of Adrian’s service. He knew the property, the tenant, the buyer and every aspect of the transaction. We never felt that we were being passed from one person or department to another. He was consistently available, responsive and flexible, and when difficulties arose he focused on finding a solution rather than simply reporting the problem.
EweMove describes its model as providing clients with a dedicated personal agent and exceptional service throughout the entire property journey. In our experience, Adrian is an outstanding example of exactly what that promise should mean in practice.
His knowledge of the Wapping market, expertise in both lettings and sales, negotiating ability, responsiveness and sheer determination to get things done have been invaluable. Importantly, he combined outstanding service with excellent commercial results, maximising the rental return and subsequently achieving the best possible value on the sale. Just as importantly, he has been a pleasure to deal with throughout.
After two years of working with Adrian through both the letting and eventual sale of our property, we could not recommend him more highly. Anyone looking for an estate agent in Wapping who combines genuine local expertise, commercial judgement and exceptional personal service would be very fortunate to have Adrian looking after their property.
Michele · 4 October 2026
Agent replied · 4 October 2026
Michele , I appreciate very much these kind words . Thank you for trusting us with your property requirements . We are grateful for the opportunity of working with you to achieve your goals. Good luck with your relocation . Adrian
★★★★★ 5/5
GoogleAdrian has been a fantastic estate agent for us during the sale of our flat. We were extremely detailed in our selection and have no doubts that we got the best agent. The marketing of our flat including the photos and description was excellent and benefited enormously from Adrian's knowledge of the area and market conditions. Adrian has a relaxed and practical approach and always replied quickly to our communications. This provided us with a lot of reassurance during the stressful process of a property sale. In summary, I would recommend Ewemove to anyone in the Wapping area. Thank you!
Clive · 16 September 2026
Agent replied · 16 September 2026
It was a pleasure working with both yourself and Katherine and we very much appreciate your feedback. It was a little tricky at times, but we got there!
★★★★★ 5/5
GoogleAdrian has been with us throughout what turned out to be a really long and complicated process - and I mean really long! He sold our flat quickly, but when our first buyer fell through due to mortgage issues, Adrian helped us pivot to the auction route, explained how it all worked and guided us through our options. Even now, after the sale, he's still helping to coordinate logistics with our buyer which has been very appreciated. It's been a rocky road at times but Adrian has been a consistent, supportive presence throughout. Thank you Adrian! :)
Ginny · 13 May 2026
Agent replied · 14 May 2026
Thank you Ginny. I was so pleased to help you with your sale, it was tricky at times but we got there! Let me also wish you the very best for your next adventure down on the coast .
★★★★★ 5/5
GoogleThank you very much to Adrian & his team in EweMove Estate, who have helped us move in very smoothly , helping us all the way from beginning to end . Their customer service is really great ! Adrian himself is really helpful , he kept us updated while all checks are being carried out. I would strongly recommend EweMove Estates. Thank you .
You · 10 June 2026
Agent replied · 10 June 2026
Thank Mashud, very muh appreciated. We hope you and your family settle in well to your new home and the surrounding area. Adrian
★★★★★ 5/5
GoogleA great experience working with Adrian at EweMove Wapping & Bow. He was professional, easy to deal with, and communicated clearly throughout the process. Adrian was knowledgeable about the local area and took the time to answer questions as they came up, which made things feel straightforward and well managed. Everything was handled efficiently, and I appreciated his calm, practical approach. I’d be happy to recommend Adrian to anyone looking for an estate agent in the area.
Donna · 28 February 2026
Agent replied · 5 February 2026
Thanks Donna, it was great to be able to work with you too . Adrian
★★★★★ 5/5
GoogleAdrian is an incredible agent. He goes above and beyond and is extremely fair. He believes in doing things properly, is reliable, honest and responsive. He is by far the best agent I’ve ever experienced. Thank you Adrian for everything you’ve done for us and our home, we’re eternally grateful!
Tamsin · 8 September 2026
Agent replied · 16 September 2026
Tamsin, Thank you so much for such a kind and generous review! Working with you and the rest of the housemates was an absolute pleasure. My goal is always to make sure things are done properly and that you feel well looked after, so hearing this truly means a lot to me. I'm so glad I could help you all settle into your home, and I wish the four of you all the very best!
★★★★★ 5/5
GoogleAdrian and Pierce were an incredible help to my husband and myself as we were looking for our first home. They provided us with a lot of guidance on the process, and how the UK markets work. As 1st time buyers, their support and advice helped us massively in figuring out the tricky home-buying process. Although we didn’t end up going with any of the flats that Adrian and Pierce showed us, they were still open to sharing advice with us. We also found EweMove’s listing prices to be very fair, compared to many other estate agency’s we’d interacted with. Thanks for all your help!
Alisa · 16 September 2025
Agent replied · 4 October 2024
Thanks Alisa, it was great to hear you found a property and we are pleased the advice we gave helped you through the process. Good luck with the move!
★★★★★ 5/5
GoogleWe had a fantastic experience with EweMove, thanks to Adrian Johnston. He showed us a beautiful property in the heart of Wapping and shared the rich history and culture of the neighbourhood, convincing us it’s one of the best places to live in London. Wapping feels like a small village just outside the city, with local restaurants, coffee shops, and markets. Adrian was incredibly helpful, answering all our questions about the property, explaining the monthly costs, and ensuring our offer was accepted. He also provided valuable resources for the area. We’re very happy to recommend both EweMove and Adrian!
Dawid · 16 September 2025
Agent replied · 27 October 2024
Thank you Dawid, I was happy to share with you the rich history of the Wapping. I feel it has so much to offer to its residents and I always try to share my passion for the area with my clients.
★★★★★ 5/5
GoogleMy family has been working with Adrian and his team for several years, firstly in connection with renting out and managing our property and most recently with the selling process. Throughout the whole period of our dealings, we have had the utmost confidence in the service he has provided. He has been utterly reliable and proactive, his communications have been clear, timely and accurate and he has guided us through all the inevitable trials and tribulations of being a remote landlord with tolerance and understanding. In the world of Estate Agents, you could not wish to find anyone better. We unequivocally recommend his services.
Rotary · 16 September 2025
Agent replied · 27 October 2024
Thank you Trevor it was a pleasure to work with you on both the rental and the sale of your property.
★★★★★ 5/5
GoogleAdrian was our estate agent for the sale of my flat which ended up being a long and complex process, but adrian was proactively involved and extremely helpful throughout, with regular engagement with the buyer and the buyers (2) solicitors to make sure the sale was a success. Adrian communicated well and provided me regular updates to keep me sane. I cant thank him enough and would highly recommend him. Thank you.
Amy · 16 September 2025
Agent replied · 12 March 2025
Thank you for the feedback Amy, this was certainly the most frustrating sale I can remember, but we got there in the nick of time. Good luck in this exciting new chapter of your life. Adrian
★★★★★ 3/5
GoogleI rented one of their properties for two years. While Adrian is a good, kind and friendly man in general, I was left deeply disappointed by how things were handled when it came to the deposit.
When I moved in, I clearly mentioned that I didn’t want certain pieces of furniture in the flat. Adrian agreed and said it wouldn’t be a problem, that the items could be moved to another property. There was never any mention of me having to pay for this. Now, I’m being asked to cover the cost of paying for the greedy landlord's furniture, which feels unfair and misleading. I did agree to buy a new sofa, however - which I did do. I also agreed to pay for a doorbell I had removed, but I was charged £40 for a model that sells for under £10. I would love to see the receipt for the new doorbell:)? I was also left without access to the electricity meter for 18 months, despite repeatedly asking for a key. I never raised this in my deposit dispute, but probably should have done so.
Over the course of two years, I paid approximately £54,000 in rent and looked after the apartment with enough of a care and kept to myself as much as a tenant can..
After 13 years of renting in London, I have had my fair share of problems with estate agents, but have never faced any deposit deductions, aside from a £13 charge for a nail polish mark on the floor.... I was surprised and disappointed by how this has been handled. It’s sad that some landlords or agencies are so desperate to milk the tenants as much as possible and their greed is baffling. Especially considering that the landlord cheap skated as much as possible throughout the two years of my tenancy. I always just tried to improve things in the very old and poorly maintained property - albeit in a great location - that I was paying a LOT of money for.
As I mentioned, Adrian is a good man and I wish him well, but the fact that he's allowed for this scam to happen, is nothing short of disappointing.
Seraphim · 18 June 2025
Agent replied · 14 October 2024
I'm sorry to hear that you were unhappy with the deductions proposed at the end of your tenancy. I had hoped we could have discussed everything in person before your departure and did extend an invitation to meet, which you chose not to take up. I believe that might have helped us to reach a mutual understanding more easily.
The only deduction we submitted was in relation to the removal of furniture without permission, as outlined in the tenancy agreement. We did not seek any costs for cleaning the property, even though the cleaner you arranged was unable to complete the job due to illness. We undertook the cleaning ourselves as a gesture of goodwill. Nor did we pursue any compensation for the delay in regaining possession, which occurred 24 hours after the tenancy officially ended.
I also made several attempts to resolve matters amicably after the tenancy concluded, but unfortunately did not receive a response. As a result, the matter was referred to an independent tribunal for a decision.
I'm sorry that you disagree with the outcome, but I do wish you all the best for the future.
★★★★★ 5/5
GoogleAdrian showed us around a flat and was very professional, giving us details on the local area and answered our questions on the property. The process has been swift and professional and we received clear instructions and information on a timely basis. Adrian was also very transparent with the legalities of deposit etc and made us aware of those details. Would definitely recommend renting a property with EweMove.
Eleanor · 18 October 2025
Agent replied · 17 October 2025
Thanks Eleanor we look forward to welcoming you to your new property soon .
★★★★★ 5/5
GoogleI had a wonderful experience working with Adrian and the team at EweMove as they assisted me throughout the buying process. Adrian provided regular communication and updates, was quick to answer any questions I had, and provided valuable information about the property and surrounding area. Adrian's knowledge and experience really shone through in moments of difficulty, and I could not recommend Adrian highly enough.
Simon · 16 September 2025
Agent replied · 1 November 2024
Simon,
I was thrilled to hear about your positive experience! Your recommendation means the world to us, and we're delighted we could support you throughout your buying journey. If you ever need further assistance or have more questions, we're here for you. Kindest regards Adrian
★★★★★ 5/5
GoogleAdrian Johnstone handled the sale of my property. Of the 6 estate agents I met in person, he was easily the most open, informative and thoughtful about timing and approach, factors to consider and pricing. I trusted him and that trust was well placed, he personally handled all viewings, and we secured a sale in a short period and I am delighted with the service I've had from Adrian. Highly recommended.
Kate · 18 May 2025
Agent replied · 25 April 2025
Thanks Kate we really appreciate the feedback. It was a pleasure to work with you to secure such a positive outcome. All the best for the future.
★★★★★ 5/5
GoogleI think is the first time that I feel that an agency actually cares about tenants and making their experience as easy and nice as possible. Excellent service from Pierce and Adrian!
Guillermo · 4 May 2026
Agent replied · 4 May 2026
Thank you so much for the wonderful review! As a local family business, we truly care about the people in our properties, so hearing that you feel supported means the world to us. Pierce and I really enjoyed helping you get settled, and we’re always here if you need anything. Welcome to the neighborhood!
★★★★★ 5/5
GoogleWe worked with a number of agents trying to sell our flat before we found Adrian. Adrian was different to the rest, his service always felt personal, he was really invested in finding something that worked for both parties (the buyer and the seller), he was really proactive, great attention to detail and always had much needed advice. It was a real pleasure working with Adrian and I wouldn’t hesitate in recommending him to anyone. Thanks Adrian and the team, we really appreciate what you did for us.
James · 30 August 2024
Agent replied · 21 February 2024
James , thank you for the feedback it is very much appreciated . I wish you and your family all the best as you start the next chapter in your new home. Adrian
★★★★★ 5/5
GoogleI recently marketed and sold my flat through EweMove Wapping & Bow, despite me living in Walton on Thames!
Steve was recommended to me by friends and he has been nothing but professional, helpful and attentive at all times. I had already arranged my emigration to America with my Wife amd Stepson, and felt comfortable enough to depart for Florida before the sale of my property was even completed. Steve ensured that both solicitors were aligned, and working together and despite small issues with our management company and certain documentation, got the deal done in double quick time. Like many, I had a dim view of estate agents before this experience, but these guys know their stuff.
Thank you to both Steve and Adrian for everything they have done, and I would not hesitate in recommending their services to anyone looking to sell, purchase or rent a property.
J · 30 August 2024
Agent replied · 21 February 2024
Thanks Jan your feedback is very much appreciated . Good luck on your American adventure.
★★★★★ 5/5
GoogleEweMove Wappingbow was great - specifically Adrian Johnston made the whole process smooth. He responded quickly, kept everything moving forward and gave superb service from start to finish. We love our new place.
Will · 25 January 2026
Agent replied · 30 January 2026
Thank for the feedback William , hope you enjoy the area it really is a fabulous place to live. Adrian
★★★★★ 5/5
GoogleAdrian and his small team are really impressive. Nothing was too much trouble, he was honest and used his wider commercial experience to agree a solution to a problem which seemed unsurmountable (cladding related). He a teddy for the vendor but worked hard to keep both sides happy and moving forward. I am very happy to recommend him.
Richard · 6 January 2025
Agent replied · 20 December 2024
Thanks Richard , it was a tricky one but we got there in the end . Welcome to wonderful Wapping !
★★★★★ 5/5
GoogleI engaged Adrian Johnston (Ewemove) to sell my flat in Wapping. From the outset I found him to be professional, honest and engaging. The quality of the property details, professional photographs and video he produced was impressive to say the least. He developed an effective, targeted marketing strategy, tailored to my property. Adrian quickly identified strong leads, including my ultimate buyers. Throughout the sale process he kept in regular contact and always returned my calls. Adrian flagged potential delays at an early stage, and was proactive in helping to pre-empt or resolve these. In no small part due to his support and diligence, my sale has now completed. I would strongly recommend Adrian as your estate agent.
Ingrid · 30 August 2023
Agent replied · 21 February 2024
Thanks Ingrid, I really appreciated the opportunity and was so pleased to get this one over the line for you.
★★★★★ 5/5
GoogleAdrian from EweMove was really helpful in selling our property. He sold our flat quite quickly, and was instrumental in providing insight during the long conveyancing process. He managed expectations gracefully across the chain, and was forward-looking in trying to pre-empt challenges before appearing. Additionally, he knows Wapping very well - both people and properties, so comes with the added value of being a local resident himself. I'd recommend using Adrian as a Estate Agent.
Mamen · 30 August 2023
Agent replied · 21 February 2024
Thanks Mamen , and I’m glad we still have you as a Wapping resident for a few more years yet.
★★★★★ 5/5
GoogleWorking with Pierce was great! He was so genuine and real in his advice. Would definitely be my go to the next time I need to rent/ buy a place.
Sara · 27 June 2025
Agent replied · 28 June 2025
Thanks Sara your feedback is very much appreciated . Pierce is a valued member of our local team , and I will be sure to pass your comments on.
★★★★★ 5/5
GoogleAdrian was incredibly helpful throughout the whole purchase process. Always proactively communicated any updates, always answered my questions very clearly and gave me great advice. He always made himself available and was very accommodating, and I would certainly go back to him should I have any other transaction in the future
Rami · 16 September 2024
Agent replied · 10 April 2024
We are delighted to have worked with you and hope to have the opportunity to do so again in the future. We take pride in the work we do and are always happy to receive such positive feedback.
★★★★★ 5/5
GoogleAdrian is a true professional and solutions oriented. Was very pleased working with him and should highly recommend. Thank you for all your help with the purchase! Nadia
Weissert · 19 April 2025
Agent replied · 19 April 2025
Thanks for the positive feedback Nadia, I hope you have settled in to your new apartment and hopefully we will have some sunny days soon so you can enjoy your amazing balcony.
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