Trusted Agent profile · Wandsworth

Winkworth Southfields reviews in Wandsworth

4.0

★★★★★ Great

1,022 reviews across 2 platforms

241 Wimbledon Park Road, Southfields, SW18 5RJ, Wandsworth, SW18 5RJ

Winkworth's office in Wandsworth, at 241 Wimbledon Park Road, is rated 4.0 out of 5 across 1,022 reviews on two platforms, including 145 Google reviews rated 4.8.

Google logo

4.8 / 5

145

Reviews on Google

This office

Trustpilot logo

877

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

Benjamin · 4 June 2026

Agent replied · 22 September 2026

Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back and assisting you again in the future.

5/5

Trustpilot

Excellent communication and progression service instrumental in ensuring we secured our forever home

From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.

Pritesh · 23 December 2025

Agent replied · 24 May 2026

Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.

5/5

Trustpilot

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!

Helen · 29 April 2026

Agent replied · 24 May 2026

We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

We’ve just bought our new home through Winkworth, and we couldn’t be happier with the experience. Christian was fantastic, super friendly, easy to talk to, and his charisma made the whole process much more enjoyable. There were a few challenges along the way, mostly due to the property and our chain, but Christian handled every bump in the road professionally and which really helped everything to go smoothly in the end. We also really appreciated how accommodating the team was with our (many!) viewing requests, especially since the house needs a renovation and we wanted to plan ahead. Thank you very much to Christian and the whole Southfields team. We can’t wait to get the keys and start making the place our own.

Anastasia · 20 August 2025

Agent replied · 22 October 2025

Thank you for such a thoughtful review. We’re delighted to hear that you had a positive experience buying through us and that Christian and the team could make the process smoother for you. Wishing you all the best turning your new house into a home!

5/5

Trustpilot

John and Guy were really so helpful

John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.

Grace · 21 July 2026

5/5

Trustpilot

Excellent service

Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.

G · 28 August 2026

5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

Agent replied · 20 March 2026

Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.

5/5

Google

Winkworth were great throughout the whole process of selling my flat. After losing a little hope, the flat already being on the market with another agency, Jess was a breath of fresh air! Excellent communication, positivity and kept me in the loop throughout. Thank you so much for making the whole process as stress free as possible.

Sarah · 16 January 2026

Agent replied · 17 April 2026

Hi there, thank you for your 5-star review. We’re really pleased we could help get your flat sale back on track, and it’s lovely to hear Jess was a breath of fresh air at just the right time. We’ll make sure your kind comments are passed on to her, she’ll be delighted. Thank you again for choosing Winkworth, and we’re glad we could make the process as stress-free as possible.

5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

Agent replied · 20 March 2026

Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.

5/5

Trustpilot

I am a landlord in the Willesden Green…

I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Mark · 22 March 2026

Agent replied · 24 October 2024

We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

Jess W is the only agent you’ll ever need. I first met Jess when she helped resolve an issue at a rental property above mine, and her professionalism left a lasting impression. So, when it came time to sell my flat, there was no question who I’d call. Jess handled what turned out to be a complex sale with remarkable patience, skill, and good humour. She was always available with sound advice and practical solutions, guiding the process smoothly from start to finish. Most of us will only go through a few property sales in our lives, I'd suggest you make sure yours are with someone like Jess.

Mark · 16 March 2026

Agent replied · 17 April 2026

Hi Mark, thank you for your 5-star review. What a brilliant testimonial for Jess, and we’re so pleased that your first experience of her professionalism stayed with you and led you to choose Winkworth Southfields when it came time to sell. It’s great to hear Jess guided a complex sale with patience, skill and good humour, and that her advice and practical solutions helped keep everything moving smoothly from start to finish. We’ll make sure she sees your comments - they’ll mean a lot. Thank you again for your trust and recommendation.

1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

Agent replied · 22 September 2026

Dear Bettina, Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office. We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage. Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure. Kind regards,

5/5

Google

Melissa has been absolutely fantastic from start to finish in relation to sorting out a Property Application. She has been fantastically diligent, supportive and attentive and I would thoroughly recommend her and the Team at Winkworth!

Oliver · 16 January 2026

Agent replied · 17 April 2026

Hi there, thank you for your 5-star review. We’re delighted to hear Melissa was fantastic from start to finish with your property application, and that you found her diligent, supportive and attentive throughout. We’ll be sure to pass your kind comments on to her. Thank you again for recommending Melissa and the team at Winkworth Southfields, we really appreciate it.

5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

Agent replied · 24 May 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.

5/5

Google

Christian was extremely helpful in our purchase, he was efficient and communicated well throughout the process always keeping us informed at every stage. If you are selling your property I would definitely recommend using Christian as he really looks after his clients, achieving the very best for them.

Georgie · 15 September 2025

Agent replied · 22 October 2025

Thank you so much for the 5 stars! It was a pleasure helping with your move.

5/5

Google

I can highly recommend. Excellent personal help and problem-solving: much better than any other estate agent I've worked with. Ben and his team are exceptional.

Mark · 16 March 2026

Agent replied · 17 April 2026

Hi there, thank you for your 5-star review. We really appreciate the recommendation, and we’re delighted to hear you found the service personal, proactive and focused on problem-solving. I’ll make sure your kind comments are shared with the team. Thank you again for choosing Winkworth Southfields, it means a lot.

5/5

Trustpilot

Amir Shafi is a star

Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.

Masahiko · 23 December 2025

Agent replied · 24 May 2026

We're happy to see that you had a 5-Star experience at Winkworth Hendon. Thanks for sharing your feedback.

5/5

Google

We had a great experience working with Winkworth Southfields .We sold our property through Jessie at southfields and she was absolutely amazing . Jessie put in all her efforts to find the right Buyer for our property which was the most important thing for us. She managed all the viewings with ease , accomodating our requests for convenient timings and providing updates. We would highly recommend them for outstanding service.

Chhaya · 19 March 2026

Agent replied · 17 April 2026

Hi there, thank you for your 5-star review. We’re delighted to hear you had such a great experience selling through Winkworth Southfields, and that Jessie looked after you so well throughout. Finding the right buyer is crucial, so it’s wonderful to hear how much effort she put in to achieve that for you. Thank you as well for your comments about the viewings, accommodating timings and keeping you updated, we’ll be sure to pass your kind feedback on to Jessie. Thank you again for the recommendation, and we’re so pleased we could help with your sale.

1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

Agent replied · 23 December 2025

Good morning Rainice, At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance. Kind regards, Winkworth Client Relations

5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Delighted to provide my highest recommendation for the team at Winkworth Southfield, specifically regarding their handling of our recent property sale. This was not a straightforward transaction, with the sale presenting multiple challenges requiring expert intervention. What set Winkworth apart was their proactive and decisive response. They took full ownership of resolving issues not just simply passing messages on. When difficulties arose they stepped in and coordinated between legal teams and engaged with all parties in the chain, driving the sale forward. Their strategic approach transformed roadblocks into mere hurdles, demonstrating true market knowledge. Communication was equally impressive, during periods of high stress, we received frequent, clear and therefore reassuring updates. The agents were accessible and transparent. The consistency and clarity meant we were always informed and felt supported, which significantly reduced the stress inherent in a difficult sale. Thanks to their diligence, expertise and commitment to moving the sale forward, we were able to achieve a successful completion. If you are looking for an agent who can handle high value complexity with grace, authority and exceptional support, look no further than Winkworth.

Paul · 16 November 2025

Agent replied · 17 April 2026

Thank you so much for your thoughtful and detailed review. We’re truly delighted to hear that you had such a positive experience with the team at Winkworth. It’s wonderful to know that our communication and support made a real difference throughout what became a complex sale. We’re so pleased we could help guide things to a successful outcome and that you’re happy with the overall result.

5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

Agent replied · 20 March 2026

At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.

5/5

Trustpilot

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

SM · 23 May 2026

Agent replied · 22 September 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team! We look forward to working with you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Southfields

How many reviews does Winkworth Southfields have?

Winkworth's Wandsworth office has 1,022 reviews across two platforms: 145 on Google, 877 on Trustpilot (across the whole business).

What is Winkworth Southfields's rating?

Winkworth Southfields is rated 4.0 out of 5 across all 1,022 reviews, and 4.8 out of 5 on Google from 145 reviews.

Where is Winkworth's Wandsworth office?

Winkworth Southfields, 241 Wimbledon Park Road, Southfields, SW18 5RJ, Wandsworth, SW18 5RJ.

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