5/5
Very Informative and Friendly
I had a phone call with Jack who was very informative and helpful about our property search. Very friendly and was fast to respond. Thank you :)
Trusted Agent profile · Wandsworth
★★★★★
1,488 reviews across 2 platforms
364 Garratt Lane, Earlsfield, SW18 4ES, Wandsworth, SW18 4ES
Stirling Ackroyd's office in Wandsworth, at 364 Garratt Lane, is rated 4.4 out of 5 across 1,488 reviews on two platforms, including 179 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
Very Informative and Friendly
I had a phone call with Jack who was very informative and helpful about our property search. Very friendly and was fast to respond. Thank you :)
5/5
Very professional and efficient
Move in Manager, Rebecca Duke, was helpful and made the process very smooth. She was quick to follow up and was very professional. I wasn't left in the dark as she explained the process and we felt we were in safe hands. Very knowledgeable and extremely friendly.
5/5
Amazing service from Antonios!…
Antonios responded to my enquiry with a matter of minutes which is what stood out to me. He helped me out with local market knowledge and pricing regarding marketing my property for rental. The team secured a tenant within the first two days. Highly recommend Stirling Ackroyd.
5/5
Georgia from central team was such a…
Georgia from central team was such a great help when I decided to register as an applicant to find my first property! She was friendly and attentive. She made me feel at ease and took some of the stress of finding a property off! Great customer service.
5/5
Professional and friendly service. We felt really well looked after and the paperwork side of things was handled quickly, easily and effectively. Thanks!
Hi Sam, Thank you for taking the time to leave such fabulous feedback and to award Townends an AWESOME 5 stars! Great to hear we were able to relieve some of the stress associated with moving. Regards, Amber
5/5
Excellent service from helping find a property to arranging viewings. Always very helpful.PositiveResponsiveness, Quality, Professionalism
Hi Phillip, thank you for the great 5 star review! we wish you all the very best - Claire
5/5
Sandra amazing service,
Sandra, gave us wonderful advice, and is very helpful with our needs in buying our first home, she had all the answers we were looking for.Amazing service!
5/5
Great service from Stirling Ackroyd
Great service from Stirling Ackroyd, they managed to let out my flat without having to go to a traditional high street front. They provided me with a tenant very quickly and promptly. Thanks again for all your help.
5/5
Made my move, as a tenant, very easy
Attentive staff, keeping me updated as a tenant throughout the process and always super willing to help out, even for the smallest things. I was expecting moving in to be hard but all of it was really easy.
5/5
Great service
Really great estate agents, friendly service and not rushing or assuming anything. Spoke with Alex who was fantastic and followed up requested info immediately.
5/5
My property manager is the best!
My property manager, Clive Martin, is the best I never had in my life as a landlord. Always there, solving problems and proactive. I hope he will not be moved in a different position. In general the agency S. A. is giving a very good service.
1/5
Sunbury lettings
Sunbury branch, Absolutely useless establishment, had ongoing leaks for 5 months, still not fixed no extract fan in bathroom, damp throughout home also boiler (hot water) works when it wants.. abysmal maintenance customer service,
5/5
Move In Team - Fantastic Service
I have rented through Townends/Stirling Ackroyd and have had nothing but helpful experiences.Bekky in the move in team was my main point of contact and was so helpful but if ever she was unavailable anyone in the team was always so willing to help.Highly recommended them!
5/5
Professional and efficient service
Professional and efficient service - both Nick and Oli helped push through the sale when it hit a few snags at the end and even made sure our plants were watered whilst we were away.The online presentation of the property was also superior to other agents.
5/5
Valuation
We were visited today by Jessica. She was very professional and lovely. Her character put us at ease, she was a pleasure to welcome into our home. Thank you
5/5
amazing service from Daniel in the head…
amazing service from Daniel in the head office team. I Called in to buy my first home, Daniel helped me through the process and booked me in for a viewing then sent me over other property matches that I was looking for. I would highly recommend
5/5
Customer services
Magdalena gave us wonderful service, and is very helpful with our needs in attending me over the phone and always very attentive and friendly. Amazing service!
1/5
Never ever use -worse company I have ever known
This company is totally unprofessional Unreliable and incompetent You can never get hold of them in a timely mannerThere is no follow upThey are over the last 2 years and many incidents truly consistently bad on every possible level
5/5
Jake Ryan
Jake RyanThank you for being very courteous in your approach, detailed and patient in taking my request and also being very helpful. You are the best, thank you once more.
5/5
Nelson from Stirling Ackroyd was very…
Nelson from Stirling Ackroyd was very helpful and instrumental in finding the right property for me and my family. I am very happy with the flat and would recommend him to everyone who need any help in moving to a house
5/5
Efficient and friendly
I called Stirling today and they called me back to set up a viewing. David, the person I talked to, was very efficient, and provided all the information I needed. Very friendly and effective indeed.
1/5
**WARNING, AVOID COMPLETELY**
WARNING! DO NOT USE THIS AGENCY!Incompetent, unreliable & by far the worst customer service i've ever received.They're a circus run by clowns.I could go on & on detailing all the issues we had with them but they're not worth any more of my extra time. DO NOT USE THIS AGENCY TRUST ME PLEASE!!
5/5
Professional, responsive team
I have been using the same agent the last four years. It's a very professional team and committed to getting the property let to landlord's requirements. Good communication and responsive to feedback. Melissa and Rebecca in particular have been very helpful in last year's process.
5/5
5 Star Service
I called in to view a property and came through to James in the head office. He was incredibly helpful, knowledgeable and offered a sound and solid service. I wouldn't hesitate recommending this company. A 5 star experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.