5/5
TrustpilotI recently had to renew my tenancy…
I recently had to renew my tenancy contract for my house, I found the process quick and easy largely thanks to Abby Goopto the Renewals Manager who helped us through the process!
Trusted Agent profile · Wandsworth
Stirling Ackroyd Earlsfield reviews in Wandsworth
★★★★★
1,488 reviews across 2 platforms
364 Garratt Lane, Earlsfield, SW18 4ES, Wandsworth, SW18 4ES
Stirling Ackroyd's office in Wandsworth, at 364 Garratt Lane, is rated 4.4 out of 5 across 1,488 reviews on two platforms, including 179 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe Bloomsbury letting department ( …
The Bloomsbury letting department ( Henry specifically ) has been very helpful over the the last few months with two lettings I have had.Henry has shown me that it is still possible to receive a good professional service from a company individual which is a rare thing now days.
Agent replied · 23 October 2024
Thank you Martin for taking the time to review us
1/5
TrustpilotUnprofessional
Not responding to emails and ignoring us.
Agent replied · 23 December 2024
Dear L.z.,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGreat experience
We came from a tiring period of searching for properties within our budget and we ended up viewing a couple of properties with Stirling Ackroyd. Our agent, Feroza, picked up pretty quickly our taste and understood our requirements. She showed us immediately something that fitted ourselves and made the process easy. I highly recommend them!
1/5
GoogleAbsolutely abysmal - cancelled viewings minutes before happening when we were already there, impossible to get in touch with who you need to speak to, and the day before we were meant to move in (everything packed, removal vans booked etc), they tell us they havent completed our paperwork and we wont be able to move in, despite us voicing our concerns several times in the lead up that it was getting closer and closer to move in day and we hadn't signed our papers.
5/5
TrustpilotAnita has been my property manager and…
Anita has been my property manager and I have had such a pleasant experience. She has responded quickly to my issues and ensures a prompt and thorough response. Thank you
4/5
TrustpilotPrompt, logical progress
Dealing with Andrew Aldworth - good prompt, to the point, no-nonsense reposeI did not have proper experience of dealing with Stirling ACKROYD I am positively surprised about excellent responses that I have received, when I considered to sell my property..A well thought response which saved my time and energy..I will use Stirling to sell my property in future..
5/5
TrustpilotVery professional
Both Freddie and Eddi were very professional, friendly and responsive.
5/5
TrustpilotSoho Office
I had a really good experience letting my flat through the Soho office; Scott, Nic and the the team provided me with a very professional service. They vetted prospective tenants closely and gave me very honest feedback.They were good at problem solving when issues arose and gave very valuable advice at each stage of the letting process. I would recommend them highly and of course, use them again.
5/5
TrustpilotGreat guy
Great guy. Polite helpful and proactive. Thank you David.
5/5
TrustpilotNick and Martin were extremely helpful…
Nick and Martin were extremely helpful and proactive in getting the sale through. Best agents I have dealt with. T
5/5
TrustpilotNicole is great - and so is Stirling Ackroyd
Townends and now Stirling Ackroyd following the rebrand has been my property manager and agent since 2006. They have been highly effective in securing tenants and managing the property. In particular I have worked closely with Nicole who is an excellent, and extremely responsive property manager. She makes my life as a landlord alot less stressful and she is great at making sure tenants are well looked after.
5/5
GoogleMoved into my new place 3 months ago. Easy to use, very friendly and had all the information exactly when I needed. Staff were great, especially Peter - amazing service!
1/5
TrustpilotService was fine until something went…
Service was fine until something went wrong with a parking permit. Then suddenly nobody can help. All I’ve requested is a new permit and now there’s no responses to email!
Agent replied · 23 October 2024
Hi Ciaran, if you still need help getting the permit please get in touch using help@stirlingackroyd.com and we will do what we can to speed things along. Amber
5/5
TrustpilotSufina Akter was very responsive and…
Sufina Akter was very responsive and helpful.
5/5
GoogleGreat company to deal with when looking for a rental. It was a quick and easy process from start to end & very helpful and friendly staff
Agent replied · 9 December 2024
Hi Emma, thanks for the great feedback. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
TrustpilotExcellent
Nelson was really helpful. Thank you for his help. Everything was perfect
5/5
GoogleFriendly and helpful people. Treat you like a person unlike many other london estate agents.
Agent replied · 10 November 2024
Hi Tom, thanks for the 5 star - Claire
5/5
GoogleGreat experience! We're struggling a lot to find a flat but with the help of Hayley, which was amazing, the all process was not stressful at all.
Agent replied · 10 November 2024
Hi Claudia, thank you for your lovely review for Hayley and the fab 5* We wish you all the best in your new home - Claire
5/5
TrustpilotMany thanks to David Harvey for his…
Many thanks to David Harvey for his help!
5/5
TrustpilotBest letting agents!
I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!
Agent replied · 23 October 2024
Thank you Pasquale - we appreciate the feedback
1/5
TrustpilotUntrustworthy agents
Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.
Agent replied · 23 October 2024
Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber
5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
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Tell us what you need and we'll put you in touch. Stirling Ackroyd Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
