Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotConsistently professional and friendly
We decided to use Stirling Ackroyd as our lettings agents due to the great service we've received from our main contacts Georgia Buckle and Sam Humphreys. They both have that invaluable human touch and approach. Professional, yet friendly. Georgia has kept in touch for well over a year, but never driven a "hard sale", only been there for a quiet nudge and been able to give great advice. When we finally decided to put our flat on the marked, the process couldn't have been quicker or smoother.
Vibeche · 10 January 2023
★★★★★ 5/5
TrustpilotI would like to thank Alex for the time…
I would like to thank Alex for the time and dedication given during our call into the arrangement for the property view. Professional and friendly to talk with.
Nicholas · 17 May 2023
★★★★★ 5/5
TrustpilotWe have worked with Bonita on multiple…
We have worked with Bonita on multiple occasions and it is a pleasure liaising with her. She is always polite and clear in the action she requires us to take. She is always available to answer queries we have when necessary’
Optimal · 25 November 2021
★★★★★ 5/5
TrustpilotI could not be more pleased with the…
I could not be more pleased with the service from Nadine, so helpful and always kept me in the loop with the whole process of my rental! I will definitely be keeping my property in her safe hands, thank you Nadine
George · 25 November 2021
★★★★★ 5/5
TrustpilotBrilliant estate agents!
Brilliant estate agents! Hade the please to buy a buy to let with these guys. Smoothe transaction and an excellent front and back office to make it happen. Thanks Spencer and Kieran will be using you again!
Fatos · 14 June 2022
★★★★★ 5/5
TrustpilotI had a good conversation with Ellis…
I had a good conversation with Ellis this evening - he went out of his way to be helpful.
Claire · 21 October 2024
Agent replied · 23 November 2024
Dear Claire Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
GoogleMichaela has been super professional and efficient during the entire experience from finding a property through to negotiations. We are happy in our new home and I would highly recommend Michaela in lettings space. Can't flaw the service from Townends in general, the only reason for 4 stars is high service fees.
Irina · 12 November 2017
★★★★★ 5/5
GoogleI really enjoy working with Diana, she is always so quick to respond and gets the job done in an efficient, business-like manner. She communicates clearly and I enjoy her sense of humour. I highly recommend her.
Helene · 11 November 2023
Agent replied · 10 November 2024
Hi Helene, thank you for taking the time to leave wonderful feedback for Diana. Its great to hear of your stress free and fun experience. Wishing you all the best - CLaire
★★★★★ 5/5
TrustpilotAlex was a great help in arranging a…
Alex was a great help in arranging a valuation appointment, answered all questions I had. Was also very polite and professional and really enjoyable to talk to
Aaron · 2 June 2023
★★★★★ 5/5
TrustpilotKarina has been managing the property I…
Karina has been managing the property I rent since I moved in last year. She has been super helpful with all my questions and queries and very quick to respond to all matters. Thank you Karina!
Havva · 13 July 2022
★★★★★ 5/5
TrustpilotBest agency
Matthew Brennan is the property manager in my current rental apartment and it was probably the best experience I've ever had with letting agencies! Any basic or maintenance inquiries are processed and resolved quickly and professionally. I'd definitely recommend this agency to anyone who wants a positive renting experience!
Olga · 16 August 2019
★★★★★ 5/5
TrustpilotIssue solved within a day.
We have contacted the agency/senior property manager Tim Nagamani for an issue with the drain and everything has been solved within a day. Tim has been very prompt and helpful. Thank you very much for being very professional.
Luminita · 22 March 2022
★★★★★ 5/5
TrustpilotReally helpful and friendly service…
Really helpful and friendly service from David Harvey. I have high hopes that we'll find the property we're looking for.
Rosie · 23 September 2024
Agent replied · 23 October 2024
Hi Rosie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Claire - Customer Engagement
★★★★★ 5/5
TrustpilotUseful advice and guidance
David Harvey was extremely helpful . We talked about the properties advertised as well as honing down on those I might have available for rental
Jennifer · 4 July 2023
★★★★★ 1/5
TrustpilotIf I could give them -100 I would
If I could give them -100 I would. We only spent a year in a property being let by SA but I feel like I have aged 10. Every time we needed something as tenants it was like drawing blood out of a stone. They are so unbelievably incompetent and shady. Every repair took weeks for them to sort out, it makes you wonder what they're doing all day. And they blamed it all on the landlord, who when we finally met her was also aghast at the service she had received from them. Real estate people are the scum of the earth.
Corall · 18 November 2022
★★★★★ 5/5
TrustpilotGreat service
Property manager Letizia Lupi has been a delight to deal with. She is always responsive, helpful and efficient.
Raeesa · 23 December 2023
★★★★★ 5/5
TrustpilotGreat service
Liam was very helpful in the purchasing process from viewing to completion with excellent communication skills throughout. Thoroughly recommended
Johnny · 4 September 2017
Agent replied · 23 October 2024
Thank you Johnny for taking the time to review us
★★★★★ 5/5
TrustpilotNia in renewals is amazing
Nia in the renewals team is a superstar, very helpful, extremely professional and an overall friendly and highly competent individual. She stepped in to help me with a renewals issue that was causing distress she quickly understood the situation and resolved it in a matter on minutes. I appreciate her help and will be recommending Stirling Ackroyd to others because of her. Thanks again!
The · 5 February 2024
★★★★★ 5/5
TrustpilotEfficient and helpful
I dealt with Casini Bikram- he was very helpful, to the point and provided an overall excellent service. Would be happy to deal with him again.
Eanna · 30 May 2023
★★★★★ 5/5
TrustpilotJake was a very kind agent
Jake was a very kind agent. He helped me out with all my questions and his responses were very fast and adequate.
Ceren · 15 September 2023
★★★★★ 5/5
Trustpilotmy moving experience was very simple …
my moving experience was very simple and easy. would definitely use them again - William was a great help.
Jordon · 3 July 2017
Agent replied · 23 October 2024
Thank you for taking the time to review Stirling Ackroyd - we're delighted you are happy with our service
★★★★★ 5/5
Trustpilot👍🏻👍🏻👍🏻👌
Following on from an online enquiry earlier this year I was contacted by Sandra Holmes from Stirling Ackroyd...I've only spoken to her on a few occasions but I have to say what a pleasant experience it always is, she is like a ray of sunshine on a rainy day, honestly!It's always a pleasure to hear her voice, helpful and approachable and very easy to talk to... it feels like I've known her for years.. If you need someone to help you with a good understanding of the industry I would highly recommend you give Sandra Holmes a call.Thanks for all your help Sandra.*****
Rom · 27 October 2022
★★★★★ 5/5
TrustpilotAmazing and professional !!
Would very much recommend Stirling ackroyd for renting or buying!Staff are so professional and helpful especially Cressida and Amal who helped me out tremendously. Such an easy process and will definitely be recommending to all my friends and family.
Lily · 24 November 2021
★★★★★ 5/5
TrustpilotWould definitely chose again
Was very satisfied with the service given by the whole team but in particular Alex Jones Fialho. Unfortunately I was unable to complete due to various personal reasons but I would have no hesitancy to chose Stirling Ackroyd again.
Michael · 24 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.