Savills Putney reviews in Wandsworth

★★★★★ 4/5

Trustpilot

Great experience bith sales and lettings

I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!

Sam · 17 September 2024

★★★★★ 5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

★★★★★ 1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️ I feel incredibly lucky and truly appreciate having you as my property manager, Shikha. You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem. You are truly a superhero and a superstar! Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟 A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️

Christian · 9 October 2026

★★★★★ 1/5

Trustpilot

One of the worst real estate agent

One of the worst real estate agent. The teams don't even talk to each other. If you ever see a property online, don't inquire, because it was gone weeks ago. They hold you on saying they are trying to arrange a viewing but the reality is they already have an offer, they are just trying to get a better one in. I was told that the agent is trying to arrange a viewing, in reality the property offer was accepted 5 days ago, they were just holding me on to sell something else. I could have gone for a really nice property, but I missed out on because of the worst customer service by Savills agents.

HA · 9 October 2026

★★★★★ 5/5

Trustpilot

Brilliant service

Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.

Robert · 6 October 2026

★★★★★ 5/5

Trustpilot

Millie was so helpful and extremely…

Millie was so helpful and extremely accommodating when it came to our property search. Thank you.

Kim · 18 June 2026

★★★★★ 5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

★★★★★ 5/5

Google

Josh and Blake have gone completely out of their way to provide the most amazing customer care, efficiency, confidentiality and patience in finding my son and his girlfriend their first home together rent, we needed it quick and had a wish list which they managed with grace and patience, navigated the requests and sealed the deal! Massive thanks to you both for going above and beyond to make this a seamless and hassle free experience. Regards, The Johnson family

Alison · 16 February 2026

★★★★★ 5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

★★★★★ 5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

★★★★★ 4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

★★★★★ 5/5

Google

We recently ‘downsized’ from our family home in East Putney to a more manageable house nearer the river. The whole exercise was handled smoothly by the team in Savills Putney office who gave us five star service and took a lot of the stress out of the move. They pulled out all the stops to get our house on the market as quickly as possible, to enable us to be in a position to purchase our new home. Savills got the brochure printed and organised numerous viewings in the space of two weeks was amazing. Then getting the best possible price by going to sealed bids. Not only that, but you helped with finding a surveyor and financial help in case we needed a bridging loan. Admittedly things did slow up after the first offer fell through, but you made sure that we didn’t loose Maggie and it all came together.

Martin · 16 January 2026

★★★★★ 5/5

Trustpilot

Excellent property management by Shan

I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.

Anna · 22 May 2024

★★★★★ 1/5

Trustpilot

Disappointing

I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.

Julie · 28 August 2026

★★★★★ 5/5

Trustpilot

Savills Petworth excellent service

Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.

Ms · 7 May 2026

★★★★★ 5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024

★★★★★ 1/5

Trustpilot

Worst letting agent I've ever dealt with

Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.

Alex · 17 April 2024

★★★★★ 5/5

Trustpilot

Very responsive and active in dealing…

Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.

Tamer · 15 September 2026

★★★★★ 1/5

Trustpilot

Very poor experience as tenants

Very poor experience as tenants. Savills is continuing to withhold £170 from our deposit for a supposed “light clean”, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.

Scott · 20 August 2026

★★★★★ 1/5

Google

The agent’s conduct and lack of basic courtesy were shocking from start to finish. 1. Late and Condescending Start The agent was late to the appointment. Instead of offering a genuine apology, he phoned only to say he was “informing me of his location out of courtesy.” This framing of a basic professional obligation as a personal favour set a very negative tone immediately. 2. Rushed Viewing With No Professional Input Inside the property, the agent provided no material information, nothing on history, structural concerns, or reasons for selling. Instead, he made casual personal remarks like “I like the corner cabinet” and rushed the entire viewing to under 7 minutes (after being 5 minutes late himself). 3. Obstructive Conduct Around Leakage Issues When the tenant mentioned a long-term leak, the agent cut off the conversation, prevented me from asking follow-up questions, and dismissed it with “I believe it must have been fixed.” This is inappropriate and obstructs a buyer’s basic due diligence. When I asked the tenant a general question (“Have you enjoyed living here?”), the agent answered on her behalf and steered me out of the property with “Otherwise would she have lived here for three years? Let’s go.” 4. Dismissive Attitude and Inadequate Answers When I raised concerns about the rushed viewing, the agent replied only, “Saturdays are very busy.” When asked about local safety, he did not address the area or property directly but went into unrelated anecdotes such as “If you were my daughter…,” which felt patronising rather than informative. 5. The Overall Experience Raised Serious Concerns The cumulative behaviour, interrupting questions, avoiding key issues, speaking for the tenant, and using patronising language, made me feel dismissed and not taken seriously as a buyer. Based on my personal experience of the tone and treatment, I felt there was a clear difference in how I was spoken to compared with how other buyers would typically be treated. 6. Complaint Handling Was Equally Troubling Before posting this review, I filed a formal complaint. The response I received: • did not address the facts I raised • did not request any further details • did not acknowledge the substance of the concerns • gave no explanation or accountability Only after I updated my Google review did Savills send a longer response, focused more on disputing my account and warning about “serious allegations” than on resolving the issue. This came across as defensive and unnecessarily intimidatory. Overall: This was a deeply upsetting, unprofessional experience, followed by a complaint process that made me feel completely dismissed. Nothing in my account is exaggerated; it reflects exactly what happened and how I was treated.

Yee · 16 December 2025

★★★★★ 5/5

Trustpilot

Sandy and Ritesh are great

Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.

Ben · 17 September 2024

★★★★★ 5/5

Trustpilot

Savills - Alex Hewitt

Alex takes a long-term view to client relationships - a breath of fresh air in today's transactional property market. In the weeks we worked together, I came to rely on Alex for his honest feedback, his patience and genuine desire to provide me with clear and helpful information, cutting through the "noise". I highly recommend Alex and his team at the Earls' Court Office - with Alex Hewitt, you are in very good hands.

SL · 1 July 2024

★★★★★ 5/5

Trustpilot

Outstanding support from start to finish.

Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.

Sophie · 18 June 2026