Savills Putney reviews in Wandsworth

★★★★★ 5/5

Trustpilot

Savills Putney office impressed

Savills Putney office acted for us on our sale and, coincidentally, our purchase. We were impressed throughout and would fully recommend them. They showed a real interest in our sale, such that their entire sales team, including both heads of office, visited our house to get to know it before it went on the market. It also didn’t matter who picked up our call when we phoned - everyone was friendly, helpful, and clued-up. We were particularly impressed at how they calmly kept a long and unwieldy chain together throughout what has been a testing time during lockdown etc. From what we saw they were honest and straightforward in negotiations. We would definitely use them again.

Alexa · 28 August 2020

★★★★★ 5/5

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Good Experience …

Working with Savilles was extremely efficient and personal.Will was always on hand and communication frequent and helpful.

Lynda · 11 January 2023

★★★★★ 5/5

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Experiencing Savills - the tenant's perspective.

As a potential tenant relocating from Denmark, and having not been a tenant since University days, I was walked through the process by the Savills team, who were prompt in their responses, knowledgeable &, even though they represent their client, consistently helpful.From start to finish, the exercise took only 10 days and was surprisingly uncomplicated. Since we moved into the rented property, the Savills team have followed through by offering the right kind of support by answering our odd query with their customary speed. If I was the landlord, I'd be delighted by their efforts. The only negative element was the efforts of of the third party specialist dealing with the inventory & key handover. When I raised the matter, Savills acted promptly and were on site quickly to correct the failed handover process.

John · 20 August 2020

★★★★★ 4/5

Trustpilot

level head in a lengthy house purchase

Daniel maintained a level head in a rather lengthy house purchase, his supreme patience and integrity ultimately enabled a chain of purchases to take place. It has been a pleasure to work with him and we appreciated his clear and honest communication.

Juliet · 20 July 2024

★★★★★ 1/5

Trustpilot

Never use Savills as Commercial Agent

Savills as a Commercial Management Agent: We have found their staff to be unhelpful and arrogant. No invoice is paid unless chased multiple times. Every invoice is paid late - often months late, and they have a series of excuses that are recycled each time. In 20 years of working in the Commercial Property business, I've never experienced a supplier, client or agent as obstructive as Savills. Avoid at all costs unless you want to repeatedly anger your tenants, suppliers and yourself.

Scott · 17 August 2020

★★★★★ 5/5

Trustpilot

appreciation to Jess Exley

Very thanks to Jess Exley！She helps me to find out my new apartment in the same pension and useful recommendations. I’m glad to meet her as my agent! Good luck!

Jessica · 19 February 2021

★★★★★ 1/5

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Renting with Savills

We recently rented through Savills and gave had the worst service from any supplier ever. They never checked the property before we moved in no up to date inventory, broken promises, lies, incorrect info on the property advertise brochure etcetera. I am tied into a lease but I will never make the same mistake again. 2 months after moving in and still waiting for things to be repaired. And its all Covid 19 fault! The only concern has been for us to pay our deposit and rent. We are expected to maintain lease conditions but these apparently don't apply to them.Savills are beyond poor.Update 5th Aug 2020. I have had a response from Savills customer care who have investigated and apologised for the issues we found after moving in and issues not resolved and noted before moving in. The customer services are satisfied that Savills are doing everything they can despite the extended time frame and have also apologised for the incorrect E band advertising. So there we are all better now they have apologised. Nothing else. No upgraded resolution time or sense of urgency displayed. No outcome timetable.Nothing.My recommendation is try someone else. Not easy because they are so big.My rating in the 5 star rating is still ZERO.

David+Taylor · 5 August 2020

★★★★★ 5/5

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Sale of a lovely waterside property …

It has been a difficult 6 months despite having moved 12 times before. James Abbott patiently helped me through the tensions of believing our home was worth much more than his estimate, of ‘no viewing weeks’ when we kept the house tidy for no reason, and his careful nurturing of potential buyers. I would strongly recommend Savills for their knowledge of the local market, and in particular the intricacies of our particular site. Thanks to all the staff

Maureen · 8 February 2021

★★★★★ 1/5

Trustpilot

I have been complaining about one of…

I have been complaining about one of savills managers, a Mr Barry cartmell, about his attitude at swan centre yardley,I have been to savills at colemore row, and complained about the way he speaks to people , the residents above the shopping centre have complained to him a number of times, he just tells them to go away, as he is busy, I am supprised a company like savills employs some one like that to manage a shopping centre,

J · 9 November 2020

★★★★★ 5/5

Trustpilot

Savills Cambrige Lettings

We thought Savills was only focused on high end properties and not medium range that we were looking for. But I can only say that our interaction with Paul Eaton and Savills Cambrige lettings team has been contrary to our expectations.Paul has taken the initiative of keeping us informed proactively and has given us details about the area/location etc. He was always courteous and never pushed an agenda. In our opinion he has acted in the best interests of both tenants and landlord. Was a pleasure to interact with.

Indus · 29 July 2020

★★★★★ 5/5

Trustpilot

Great management skills

I have to thank Tami in particular who did an amazing job in solving an issue I had in the property. She was patient and persistent, following up with a difficult repair service company. Thanks to her commitment my issue is now entirely solved!

MaryP · 7 June 2023

★★★★★ 5/5

Google

Kieran was absolutely amazing during the whole process of moving. So informative, put me at ease & made the whole moving experience stress free! He is a credit to SavillsPositiveResponsiveness, Professionalism

Emma · 23 October 2020

★★★★★ 1/5

Trustpilot

The worst estate agency

Had really bad experiences with them as both seller and buyer.As a seller, contacted them to arrange a valuation and quote. They just didn't turn up on the agreed date - no warning just a no show. So we went with the agents that did turn up.As a buyer we registered and gave our criteria for what we wanted. They just send anything through - nothing like what we asked for.I used to think they were supposed to be the best but they just don't seem to care at all.

Andy · 25 June 2020

★★★★★ 5/5

Trustpilot

Having worked with Savills for a few…

Having worked with Savills for a few years, we have nothing but positives to say about the organisation. The team is filled with experienced professionals like Terry Lane who has been a pleasure to work with. He is very responsive, efficient and has an abundance of knowledge within the industry. Colleagues like Terry allow the Savills to continue to be an industry leader.

Gov · 16 February 2023

★★★★★ 1/5

Trustpilot

Dishonest and sly, avoid Savills.

Rented a property for a year with no issues so decided to stay for another year, after we signed the contract they told us a neighbour had been complaining for the last year about parking and now the neighbour is making us feel very uncomfortable. When we wanted to give notice and cancel the other year they told us it was too late and we don’t even have a break clause so there’s nothing they can do. Worst customer service in the world

Tom · 2 May 2020

★★★★★ 5/5

Trustpilot

Adel has been fantastic!

Adel has been a fantastic support to us during our tenancy, swiftly dealing with any maintenance issues and always being warm and friendly to communicate with. Thank you Adel :-)

ChloeE · 23 November 2020

★★★★★ 5/5

Trustpilot

Natasha is amazing

Natasha is amazing! I have just started working with her the day from yesterday since she took over, but I am already a big fan of her. Highly efficient, professional and considerate! Thanks!

Yan · 15 February 2024

★★★★★ 5/5

Trustpilot

Professional and Responsive

We rented a flat via Savills in Earls Court for 2 years. We wanted to commend the entire team for being very responsive and professional throughout the process. We'd like to highlight Sam Ing's work in particular - Sam's professionalism, responsiveness and personalised touch when intermediating between us, various contractors and the landlord was very impressive and made the tenancy a smooth ride from start to finish.

Philipp · 24 October 2024

★★★★★ 5/5

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Jack exceeded expectations- 10/5 rating!

Jack was an amazing help on my checkout - he was diligent and proactive and made the process seamless. I would recommend Jack for any property and for any customer!

Callan · 16 April 2024

★★★★★ 5/5

Trustpilot

Highly recommend, especially Yato

Yato has always been very helpful, professional and responsive. I recently had an issue with billing for an apartment I moved out from and Yato was very helpful in addressing it.

Dmitry · 26 March 2024

★★★★★ 1/5

Trustpilot

To avoid

To avoid They tend to send newly appointed cheap and cheerful sales team to evaluate your hard earned propertyIt is ONLY in the UK that is possible to become an Estate Agent within 24 hours at the speed speed of a Bowel wind. Selling a property in two weeks one has to be an ignorant not to figure out to be under valued They now have out of desperation created a debt collection agency and instead of calling themselves debt collectors they sugar coat with mouthful job titles . I have no debts with my dishonest mortgage company Jasper Mortgages that I have been for nearly 16 years . Their telesales ; those frustrated Zero hours contractors that are far from being trained or even qualified to assist ; they stopped my direct debit ; and I fall to 3 months with unpaid mortgage ; yet it took me three months to re establish my direct debit. Whilst I’m still as usual making my direct debit payment mortgage the same as the last 16 years . Jasper mortgages Appointed Savills “ debt collectors “ to reprocess my property calling themselves receivership . How shocking is this ? I have three mortgages mounting to an amount of 3000£ / month ; with not a single late payment ; and they think they harass a single mother to come and bark with legal documents NOT SERVED TO ME. But pinned on the door of the wrong flat ; the same old story ; intimidation technics to get it their way . I have recorded ALL MY CALLS ( yes I advise whoever reading this to record your calls anywhere you call in the UK FOR YOUR PROTECTION) .Jasper mortgages as revenge they sent me Savills.. to intimidate me because simply I voiced my opinion ... if you want to get it cheap and cheerful with a phone system that is not functioning .. repeated information ; not recognised ; then a stream of Zero hour frustrated employees that compensate their anger and frustration on the clients ; again through a stream of Police Interrogation style of security ONLY FOR THEIR OWN PROTECTION ... the rest is clearly doesn’t matter .. the fact that all those are and could be health damaging .. waiting ; repeating ; being interrogated, condescending behaviours ; you then feel hopeless angry and of course lash out as I did . Called them justified names .. all those zero hours ; trainee ; interns are equal pur and simple .. SLAVERY . All these people are compensated with non sensical job titles .. as a result they put their frustrations through condescending and shocking so to speak securities . I truly don’t know which loser would want to come and pay my mortgage ??I now have started to creat a full document /dossier including all recorded calls with various parties with Savills All shocking ; you believe in me . And will dispatch to Savills around the world I feel that I need to give them the taste of their own poison ... harassement and destroying their reputation the same the have done with mine . Let the global management hear for themselves their appalling manner dealing with upset and angry clients . Let them hear how their brand is damaged through a stream of disputable people feeling entitled .They are arrogantPatronising Condescending Above all all this entitlement of bullying attitude that is beyond me This is not a fake review .. unlike others that I’m confident must have been commissioned elsewhere .Don’t fall into their bogus evaluation benefiting their companyDon’t fall into their debt collectors sugar coating their job titles They have been harassing the wrong tenant with important legal document PINNED TO THE FRONT DOOR AND NOT SERVED. Being normal practice in any democratic country And no one is there to say .. what about this DATA PROTECTION ACT a total scam to use it in order to get hold of all your details and allow themselves to ignore the same as and when it benefits them Is there any descent behaviour left ?Whoever appears here on behalf of Savills to say how sorry they are then I would ask them to go and ask the question and find out through I’m a single mother and they are trying to bank on it But they are knocking at the wrong door as I shall pounce back and give the taste of their own poison and wouldn’t get intimidated.

Lucy · 31 March 2020

★★★★★ 5/5

Trustpilot

I was so impressed with the service.

I was so impressed with the service I received from Savills. The process of selling and indeed purchasing a property can be stressful, to say the least. The confidence I felt throughout due to the attention that I received was second to none. Stephanie Clarke and her colleagues were always there in person or at the end of the phone to assist with any queries. I would recommend Savills to all friends and family in the future.

Caron · 25 January 2021

★★★★★ 4/5

Trustpilot

Ritesh Gopaul has done an excellent job…

Ritesh Gopaul has done an excellent job managing our flat for us over the last 2 years. He responds promptly to our emails and provides a friendly and proactive service. We are thoroughly satisfied clients of Savills.

Mr · 19 September 2024

★★★★★ 4/5

Trustpilot

Helpful and friendly service

Very helpful and friendly during letting period. Rapid replies to my questions regarding property details which were needed when the house was on the market for sale. Many thanks to Monica Kajnozi.

John · 11 March 2020