Trusted Agent profile · Wandsworth

Savills Putney reviews in Wandsworth

4.2

★★★★★ Great

1,886 reviews across 2 platforms

198 Upper Richmond Road, London, SW15 2SH, Wandsworth, SW15 2SH

Part of Savills, see every office.

Savills's office in Wandsworth, at 198 Upper Richmond Road, is rated 4.2 out of 5 across 1,886 reviews on two platforms, including 125 Google reviews rated 4.9.

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4.9 / 5

125

Reviews on Google

This office

Trustpilot logo

1,761

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Attention to detail

Keeping good, prompt-paying tenants happy is just as important as finding them in the first place. Aliya has helped bring our flat in N1 back up to a high standard, after a period in family occupation, arranging to fix lots of little niggles that family members don't notice. The tenants are happy; and so are we.

Nick · 4 October 2024

Agent replied · 25 October 2024

We really appreciate your kind feedback, Nick. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Savills manages the Priory Retail Park…

Savills manages the Priory Retail Park near Colliers Wood on behalf of RDI REIT. They must therefore have at least partial responsibility for the parking arrangements and signage there. Savills name appears on the Euro Parking signs that are located in the retail park. These signs are far too small to see and do not meet the current legislation. On my 1st visit I never saw any clear parking signs stating there was a 2hr max stay (I wasnt looking for such signage - why should I)!! I had to wait some 10 minutes to park then went into one of the stores and spent some £400 on a number of items, spending just under 2 hours choosing them. I got a £100 parking ticket for the pleasure from these thieves. It is the principle behind this that is so wrong. As such Savills you have caused me so much wasted time, frustration and anger. The result is after three months I won the case so you didnt get the £100 Oh! and BTW last year you made about £40,000 from my family in agency fees on property sales. So now never again will we deal with you and will ensure our contacts are made aware of your sharp practices in greed management.

Clive.bush · 6 May 2023

Agent replied · 25 October 2024

Hi Clive, we have investigated this and we can confirm we no longer manage the site. We have advised the owners to change the signage as a matter of priority to reflect this.

5/5

Google

Alex and Caroline were extremely professional and helpful in selling our house. They did an excellent job and the whole process from viewings through to completion of sale was handled efficiently with minimum fuss. We had not expected selling our house to be so stress free! Thanks to all the team in Putney.

Helen · 24 October 2019

Agent replied · 22 October 2024

Dear Helen, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

We listed our property through Savills…

We listed our property through Savills and sold our property within 8 months of listing. Right from valuation to completion, we found Doug’s service and approach transparent, friendly and timely. Doug’s team including David P and Beverly were equally easy and professional to deal with. Overall a very enjoyable experience !!

SUMIT · 30 June 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

1/5

Trustpilot

Completely unresponsive

No response to my enquiries about renting a 4 bed house after 4 online enquiries and two phone calls - landlords I advise you to find an agent who actually responds to potential tenants. Property is still showing as available on Zoopla and Savills own website

VictoriaT · 23 August 2021

Agent replied · 25 October 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

5/5

Google

Richard and the team at Savills Putney have been absolutely brilliant! Responsive, helpful, polite and pro active. They let my property as easy as ABC. Super impressed as always. Will use again for seamless service. Thank you team for being THE BEST!PositiveResponsiveness, Quality, Professionalism, Value

Rox · 23 October 2021

Agent replied · 22 October 2024

Dear Rox, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Stewart Chipchase at Savills

Stewart Chipchase was the estate agent involved in the sale of my flat.His advice as regards various lease issues that needed to be dealt with was the main reason my property sold very quickly(within 1 week)for the asking price when it was eventually put on the market. It was such a relief for me i Will grateful for every

Patricia · 13 September 2023

1/5

Trustpilot

Bad bad bad

Good morning, Salam alekum.I sign contract with this company for appartment for rent for year me and wife , after I pay and sign it’s still more then 10 days I can’t enter the appartment they are playing and not serious NOT professional, I cancel my previous rent and pay fee’s and paying for days which I’m her still . For 10 days I get 4000 aed minus because of # SAVILLS Real Esatat .company .

Murad · 17 August 2023

Agent replied · 25 October 2024

We are sorry to hear of your experience and would like to find out more; could you provide the address of the property and further detail to socialmedia@savills.com so we can investigate please?

5/5

Trustpilot

Great team

Sandra and Ruaraidh were very professional and knew exactly the target market for our house; they generated a lot of interest in our property, leading to an offer after the first weekend of viewings - a great outcome!

DP · 23 September 2022

Agent replied · 25 October 2024

Thank you so much for a lovely review, it was our pleasure to help and really happy you had the positive outcome you desired.Regards,Sandra & Ruaraidh

5/5

Trustpilot

Fantastic service from Matt Orchard at Savills

What fantastic service from Matt Orchard at Savills. The buying process was so easy from start to completion. Matt was easy to contact throughout, was extremely helpful and was genuinely interested in making the process as straightforward as possible.

Carol · 9 August 2022

Agent replied · 25 October 2024

Thank you so much for the feedback, its been a pleasure working with you and the vendor to sell/purchase such a delightful period house. I hope you will be very happy there and wish you all the very best. Matt

5/5

Trustpilot

Always excellent efficient run service…

Always excellent efficient run service for maintenance issues at my property in Wrecclesham.. As it is an old building there are certain issues that sometimes require the attendance by experts whether it be pest control or plumbing and heating and savilles have always treated me with consideration especially my direct contact Deanna Alddis… many thanks … kind regards Simon West

Simon · 18 July 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Simon - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations.

5/5

Trustpilot

Thank you Laura and team

I have enjoyed working with the lettings and management team at Savills as a landlord. Laura and team (Charlotte, Jordan and previously Mo'nique) have been consistently helpful, professional, well organised and proactive. Property management is complex and Laura and team's support made it much easier. I would recommend Savills based on my positive experience.

Katherine · 4 January 2024

5/5

Trustpilot

Property management

I have been with Savills for many years. Over the past 6 years Gus Young has managed my property resulting in smooth and trouble free tenancies. I have had happy tenants while my property has been well maintained and kept in very good condition. I feel reassured knowing that any issues with the property will be efficiently and professionally resolved by Gus.

Anne · 12 June 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Anne - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

A Huge Thank You for 5 Star service!

We approached Mike and Francesca in December to register for rental properties and even in a market distorted by Covid, that was proving so challenging with very few properties that were suitable for us coming on to the market, by early January we had secured a great place with the space we needed and the location we wanted! Mike went over and above, his attention to our application was first class and we wouldn't have secured it without the critical line of communication he built up between us and the landlords and then latterly with the referencing team. This level of service has continued now that we have moved in, with any issues (and there are very few!) being attended to promptly. We would highly recommend Mike's and Savills service and can't thank them enough!

David · 24 February 2021

5/5

Trustpilot

happy client

i was very impressed with the promptness of Georgina and her team,effectiveness and excellent attention for resolution of issues ,,and importantly for focussing on viewings until a suitable tenant was found.I am extremely happy with the service and happy that i switched from KF for exactly the opposite reasons.

Androulla · 9 November 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Savills Waterloo Lettings

I’ve dealt with Laura Bushell and Mark Fell in the Waterloo lettings office of Savills for several years now, and have always found them unfailingly helpful and knowledgeable. I wouldn’t hesitate to recommend using them either as a landlord or a tenant.

Gill · 2 March 2022

Agent replied · 25 October 2024

Thank you for your kind review. We hope to work with you again in the future.Regards,Laura and Mark

5/5

Trustpilot

Amar Ashton was extremely helpful…

Amar Ashton was extremely helpful during a very lengthy sales process. Amar did all that she could to resolve questions and support all parties move during a complex situation. She really made the difference for us in the move we made.

Richard · 11 April 2022

Agent replied · 25 October 2024

I am very grateful for your lovely review. I know that selling a home can be extremely stressful so I am glad I could help make the process that bit smoother.Regards,Amar

5/5

Trustpilot

Savills have looked after my property…

Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.

Dr · 15 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Dr. Hayward - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Excellent all round

Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.

RR · 13 July 2022

Agent replied · 25 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Alicia

5/5

Trustpilot

James Eastaway from the Stamford branch…

James Eastaway from the Stamford branch of Savills provided exceptional levels of service.From arranging safe and secure visits to properties we were interested in all the way through the negotiation and sales process James was first class.Thank you James, you are a real asset to Savills estate agents.

GC · 7 January 2021

Agent replied · 25 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

Always great service.

I always find Sandy and the team at Savills to be incredibly helpful and a pleasure to deal with. All the team have a great deal of experience and really make the process go smoothly, and always help out in any way they can. 100% recommend.

Emma · 8 June 2021

Agent replied · 25 October 2024

Dear Emma, Thank you for the kind feedback, it has been a pleasure working with you over the years and hopefully everything goes well with the current tenancy.Regards,Sandy and the team

5/5

Trustpilot

Property Manager Experience

My experience throughout my one-year Savills mamanged tenancy at Television Centre has been nothing but professional and positive. Especially my property manager Lauren Sullivan has been incredibly fast to reply to any queries and assist with any issues that came up. Her tone was very friendly and I always felt taken care of. You will be in good hands.

Moritz · 17 August 2023

5/5

Google

Bought a house in Putney Conservation area Savills (Caroline Bell) acted for the seller. They were professional, trustworthy, highly responsive, provided expert advice and Caroline acted with high integrity.

Pascal · 24 August 2025

Agent replied · 23 September 2025

Dear Pascal, Thank you for your 5 star review, it's very much appreciated.

3/5

Trustpilot

[Resolved] They don't uphold their legal obligations.

Staff were really helpful at the beginning, giving us all the information we need to make a reservation. However, we ended up cancelling the reservation during a 14-day cooling off period. The development is 345 Park Place.This was over 45 days ago, and we still don't have our refund back! They simply don't uphold their legal obligations! Think a thousand times before engaging with Savills in any shape or form.--UPDATE: For full transparency, I have sent them further information about my case to the email they provided below on 14th of March 2023--UPDATE (moved the rating from 1 star to 3 stars)They did get in touch with me and established a direct connection between me and the builder, which resolved the problem quickly and I have received my refund.

Yahia · 15 March 2023

Agent replied · 25 October 2024

Thank you for providing an update, we do apologise for the inconvenience you experienced, but we are happy to have been able to provide a resolution or you.

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