Trusted Agent profile · Wandsworth

Marsh & Parsons Tooting reviews in Wandsworth

4.3

★★★★★ Great

1,070 reviews across 2 platforms

29-31 Upper Tooting Road, London, SW17 7TS, Wandsworth, SW17 7TS

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Wandsworth, at 29-31 Upper Tooting Road, is rated 4.3 out of 5 across 1,070 reviews on two platforms, including 241 Google reviews rated 4.8.

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4.8 / 5

241

Reviews on Google

This office

Trustpilot logo

829

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

Harry Yates of the Tooting Office has been incredibly helpful, proactive and diligent in helping me with my property search. He is very professional and I would highly recommend him to any potential buyer .

Justin · 9 November 2023

Agent replied · 8 November 2024

Dear Justin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Really helpful follow up by Property…

Really helpful follow up by Property Manager - Abdullah​​​​ LeghariAll sorts of little and not so little things from Kitchen doors to leaking radiators - all a weight off my mindA big thank you to Abdullah

Robert · 12 October 2023

Agent replied · 23 October 2024

Dear Robert, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Great agency

Great agency, prompt and efficient communication from the team. Debbie managed our onboarding and off boarding from the property very well. Thanks!

Kore · 12 February 2026

Agent replied · 22 February 2026

Dear Kore, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards,Hayley

5/5

Trustpilot

Excellent

Excellent - James Cutting at South Ken office knows how to do things. We moved from another well known agent having had very few viewings and no offers over 4 months. James recommended making basic improvements to a dated flat and staging it. We had two offers within two weeks and completed at the asking price. It was worth paying a little more in commission.

IH · 14 October 2024

Agent replied · 28 December 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Lesley

5/5

Google

I’ve been fortunate enough to have Hollie help me find a house to let. She has been incredibly friendly, and professional, always being able to answer any question we had about a house. She has also been very proactive both in finding us potential properties to rent, whilst listening and caring to our requirements, and in keep us updated through prompt communication when required. Would highly recommend Marsh & Parsons and Hollie in particular!!

Stephania · 12 May 2024

Agent replied · 8 November 2024

Dear Stephania, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Tooting office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Phoebe and the letting team.

Phoebe and the other members of the Marsh & Parsons letting team, have been a superb asset and help over the last 10+ years. Through out this period they have kept a watchful eye over my property and looked after my tenants and myself with a cheerful demeanour. When maintenance issues arose, as invariably they do, they promptly attended the property carried out the works required without fuss. Marsh & Parson also ensured that I had high calibre and long standing tenants (to be honest over the many years of using M&Ps services I only actually had two different tenants - a period of around 20+ years). Can highly recommend M&P

Matthew · 10 January 2024

Agent replied · 23 October 2024

Dear Matthew, Thank you for taking the time to leave a lovely review regarding Phoebe. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Great experience

Derbhla has been so responsive and amazing to us. Any maintenance issue we have, she responds quickly and always gets in touch with our landlord immediately. Would highly recommend using them to manage your properties.

Customer · 2 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Great service from a Tenancy Manager

Recently, the Tenancy Manager Daniel Leung, has worked on a few change of tenancies for my rental property. He has been excellent! Super attentive and efficient, and good attention to details. He has made the process really seamless for my tenants and me. He has been an excellent client facing representative for Marsh & Parsons, and I will continue using them for sure! Thanks again to Daniel Leung/Marsh&Parsons.

Betty · 23 August 2024

Agent replied · 23 October 2024

Dear Betty, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great Service From Jasmin

Jasmin is very efficient and a delightful individual to deal with, nothing seems to be too much trouble

Clive · 24 September 2024

Agent replied · 23 October 2024

Dear Clive, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley

5/5

Trustpilot

Daniel Leung was very very helpful and…

Daniel Leung was very very helpful and did everything possible to help sort out some issues. He was very professional and personable.

Rosie · 19 July 2024

Agent replied · 23 October 2024

Dear Rosie, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Debbie has been very helpful and quick…

Debbie has been very helpful and quick in her responses, much appreciated!

Niina · 18 December 2025

5/5

Trustpilot

Derbhla has been amazing with helping…

Derbhla has been amazing with helping my daughter with her change of occupancy, she ensured everything was done in a timely manner and my daughter is extremely happy!

Edward · 27 March 2024

Agent replied · 23 October 2024

Dear Edward, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team

5/5

Google

Approachable and incredibly helpful - John-Paul was very happy to field (many) questions from us as first-time buyers, offering advice and support, and generally pointing us in the right direction. He managed the process well from start to finish, without making us feel rushed or uncomfortable at any stage. Very, very pleased.PositiveResponsiveness, Quality, Professionalism

Mark · 9 November 2021

Agent replied · 8 November 2024

Hi Mark, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to John-Paul and the rest of the team in Tooting. All the best, M&P

5/5

Google

John Paul and Natasha were excellent with communicating with us throughout the sale of our property, from finding buyers in a short time, providing reliable advice, communicating with us and actioning things speedily. A thoroughly good service and I would highly recommend others to use Marsh & Parsons to sell their home.PositiveResponsiveness, Quality, Professionalism

Philippa · 9 November 2021

Agent replied · 8 November 2024

Hi Philippa, thank you so much for taking the time to leave us your positive review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to John-Paul, Natasha and the rest of the team in Tooting. All the best, M&P

5/5

Google

Harry Yates has been fantastic throughout the process and would thoroughly recommend him. He made sure he kept us updated regularly on developments in the sale process and was a helpful intermediary during negotiations.

Rayhaan · 9 November 2023

Agent replied · 8 November 2024

Dear Rayhaan, Thank you for taking the time to leave a wonderful 5 star Google review. Harry will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Abdullah​​​​ Leghari has been very…

Abdullah​​​​ Leghari has been very helpful with my apartment and getting it rentable. Nothing is a problem for Abdullah​​​​. He is very professional and effiecient at his job. Great work Abdullah​​​​ keep up the good work!

A · 20 September 2023

Agent replied · 23 October 2024

Dear A Patel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Edward has been brilliant

Edward has been brilliant. Very efficient and actually picks up the phone and calls! A rarity these days when everything is done via email. Can recommend. Very professional.

Happy · 15 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Maha Iqbal is highly efficient

Maha Iqbal is highly efficient, hugely resourceful and enormously considerate. She does Marsh & Parsons huge credit and has handled looking after my property with sensitivity and consideration. She's a rare asset.

Frodsham · 20 December 2023

Agent replied · 23 October 2024

Dear Frodsham, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Nara at M&P is awesome

Nara is awesome. She was always really helpful and dealt with any queries promptly. She showed real professionalism and was very pleasant to deal with. Thanks Nara !

Dan · 14 March 2024

Agent replied · 23 October 2024

Dear Dan, Thank you for taking the time to leave a lovely review regarding Nara. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Daniel has been excellent in our…

Daniel has been excellent in our transfer of tenancy process which was complex and all went smoothly. Thank you Daniel

NBc · 6 August 2024

Agent replied · 23 October 2024

Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Weronika Lajborek

Weronika Lajborek - In the absence of our tenancy manager Weronika dealt with my many queries calmly, swiftly and ultimately correctly. Unfortunately there had been an error in the apportionment of rent between tenancies however Weronika took the time to understand the situation, consult her accounting team and ultimately resolve the matter in a very short space of time. She also took the time to provide a full explanation via an email detailing the sums due back to myself from the tenancy crossover. I would rate my experience of dealing with Weronika very highly and I wish her well in her career.

AM · 14 December 2023

Agent replied · 23 October 2024

Dear AM, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Excellent

Daniel was excellent helping to sort our situation in a short time-frame - easy to contact, always helpful and very efficient. Thanks for all your help!

Lucy · 17 April 2024

Agent replied · 23 October 2024

Dear Lucy, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley, Customer Relations Team

4/5

Trustpilot

Marsh & Parsons

Marsh & Parsons is a responsive estate agent in particular Abdullah Leghari has been an incredibly helpful Property Manager during my time at one of the properties he managed! I would recommend him!

Abisola · 13 November 2023

Agent replied · 23 October 2024

Dear Abisola, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Lesley Alford, Customer Relations Team

1/5

Trustpilot

How are this company still running?!

Terrible service! Tenants were given their full deposit back without permission from the landlord and before the flat was checked after their move. We have had to clear all the broken furniture they left, pay an electrician to rewire the flat after they tried to rewire it themselves(?!), replace broken door handles and sockets and it needed a deep clean as the place was so filthy! Marsh and Parson would be better saving the money they pay to advertise on the tube and using it to better their service for both landlords and tenants!

Michelle · 12 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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