Mark Hillier reviews

★★★★★ 5/5

Google

We recently rented our new house through Mark Hillier, and the entire process was incredibly smooth from start to finish. Communication with Mark was excellent throughout, keeping us informed at every stage and promptly addressing any questions we had. Everything was handled efficiently and professionally, making the process stress-free. Highly recommended for anyone looking for a reliable and responsive letting agent.

Christoph · 2 August 2025

★★★★★ 5/5

Google

Mark Hillier Ltd were a pleasure to work with. They were extremely proactive , responsive and helpful, but mostly delivered success at the right price and quickly. The team very efficiently negotiated special clauses in the contract and organised references. They provided a one stop shop, even helping with furnishing requirements and sympathetically chasing me for information I kept forgetting to provide (having just had a baby!). Great service, super efficient and definitely recommend. Thank you

Elizabeth · 24 October 2019

★★★★★ 5/5

Google

Mark Hillier is a truly wonderful estate agent. He manages everything with ease, always with expediency, kindness and great care. I rented a beautiful flat in Knightsbridge, 34 Hans Road, from Mark Hillier. The rental was perfection, from start to finish. The level of personal care that Mark Hillier takes in all his professional communications is extremely impressive. I can unhesitatingly recommend Mark Hillier as an outstanding estate agent. Mark Hillier would be the first estate agent that I would turn to for any future rentals because he made everything so easy and enjoyable from start to finish.

T · 17 April 2024

★★★★★ 5/5

Google

I’ve worked with several property agents over the years, and what sets Mark apart for me is the holistic and tailored advice he is able to provide. Unlike the siloed approach you often find in larger organisations, Mark ensures he is across the whole picture and is able to guide & act accordingly. His experience, care & diligence have made him an excellent partner to let my property through.

Toby · 18 August 2025

★★★★★ 5/5

Google

As a couple we have been able to find our first property to rent together - Mark was informative & honest during the viewing and shared a great knowledge about the tenancy. Mark has always been quick to respond to all queries and extremely helpful, answering any questions we’ve had. He made sure we were continuously updated and the process was very speedy! Thank you so much!

Alex · 23 April 2024

★★★★★ 5/5

Google

We are delighted with the service provided through renting a flat with Mark Hillier. From the get go he was very responsive and honest throughout the process, which as a first time renters put us both at ease. We felt as though we were in safe hands. The process was smooth and we were in the property with no faults in under 2 weeks! I could not recommend Mark and his team enough and look forward to enjoying being in our perfect property which without Mark we could not have found!

Toni · 17 April 2023

★★★★★ 5/5

Google

So impressed with the process from start to finish using Mark as our letting agent. Communication was spot on at all times and made the experience to find a new place to rent stress free. Would absolutely recommend Mark again and again!

Abby · 18 March 2025

★★★★★ 5/5

Google

Mark Hillier is the ultimate professional & the service he provides is second to none. I would recommend him to anyone that wants a completely “tailor made” service. He hand holds through the entire process & you will find no one better for either Lettings or Sales.

Ems · 17 December 2025

★★★★★ 5/5

Google

We've let out flat through Mark for a few years now and the service and advice has been of the very highest standard. Everything is consistently done quickly, professionally and with the minimum of fuss. When we decided to sell it was a …

Dan · 17 April 2021

★★★★★ 5/5

Google

I have been renting a flat in Chelsea for almost 15 years and Mark has been an extraordinary agent. He has been super professional, very careful and most importantly trustful. I felt he was genuinely taking care of me and protecting my interests, going above and beyond to reassure me and solving promptly any issue l had in the flat. He is without any doubt the most reliable and kind agent l could recommend. Dealing with letting agencies can be a real nightmare in London, but with Mark you are in safe hands and sure he is really doing what is best for you!! He is a rare gem!!

Elena · 15 May 2024

★★★★★ 5/5

Google

House buying without stress, I thought it was impossible. All thanks to Mark, who is the antithesis of the typical high street estate agent. He keeps you informed about the whole process all the time and does everything in his power to resolve every little problem. I will highly recommend him to family and friends. Mark Hillier is the agent through whom I bought my flat three years ago and I was very impressed by the smoothness of the whole process thanks to his diligence. Now that I wanted to find a tenant for the same flat, I decided to come back to the best agent. Again, he has given me excellent advice, has been extremely helpful, honest and reliable and has found me a tenant straight away. A breath of fresh air compared to high street agents and I would highly recommend him!

Eva · 24 October 2019

★★★★★ 5/5

Google

From the day I moved into my new home 2.5 years ago, Mark has been an extremely helpful, kind, and capable letting agent. As someone who has had little experience renting property in London, I have always relied on his help to guide me through the process. Moreover, Mark has always gone the extra mile to ensure everything is going smoothly, and has helped me resolve any kind of issue that might have arisen. The care and rigor that he puts into his work is admirable, and I consider myself lucky to have such a wonderful letting agent looking after me. I would recommend Mark to anyone who wishes to be provided with a high-quality service, and live in a care-free household.

Ema · 24 October 2019

★★★★★ 5/5

Google

Not all agents are the same. It is one thing to find a tenant but another to get a contract signed and both parties happy. Mark gives a far better service level than you will ever receive from the big agents and went way beyond the normal call of duty to get everything agreed and help have the flat in a suitable condition and ready for the move in date. A great job well done, many thanks.

Jo · 24 October 2019

★★★★★ 5/5

Google

Great experience renting with Mark Hillier Ltd. Mark is very professional and was extremely helpful from the first viewing through to the end of our tenancy. His team and property manager, Jo, are also fantastic, responding to any queries quickly, making our time in the flat very easy and stress free. Mark was also able to provide extra and remove unwanted furniture which was hugely helpful. I would highly recommend - great, professional, efficient and friendly service.

Tom · 24 October 2019

★★★★★ 5/5

Google

We were delighted by the experience of renting a flat through Mark Hillier. We were really impressed with the entire process from the initial viewing to signing the paperwork. Mark is extremely professional, honest and responsive. Mark’s service is outstanding and he makes you feel like a valued client rather than a sales target. The entire process was very smooth, smart and simple. I would not hesitate to recommend Mark to other looking for good quality properties.

Andy · 24 October 2019

★★★★★ 5/5

Google

I had an excellent experience with Mark Hillier, who has exceeded my expectations as an agent with his professionalism, responsiveness, and honest, straightforward handling of the process. Meeting Mark in person was also a pleasure. He was knowledgeable and gave me a lot of time to answer all my questions and talk me through the process. I would recommend Mark to anybody needing a sales or letting agent without hesitation.

Stephen · 10 April 2024

★★★★★ 5/5

Google

Mark was super helpful and responsive, which made the whole process so much easier. Communication was clear and efficient from start to finish. Thank you!

Carla · 17 November 2025

★★★★★ 5/5

Google

Excellent service from Mark Hillier in helping me rent my flat as a first time landlord. He handles the whole process from start to finish and is a pro. Mark is my estate agent of choice and I originally bought this flat through him several years ago. He makes life easy for me and sorts through everything with the tenant to make sure the process is as smooth and efficient as possible.

Meera · 24 October 2019

★★★★★ 5/5

Google

I had an excellent experience with Mark Hillier, who has exceeded my expectations as an agent with his professionalism, responsiveness, and honest, straightforward handling of the process. Meeting Mark in person was also a pleasure. He was knowledgeable and gave me a lot of time to answer all my questions and talk me through the process. I would recommend Mark to anybody needing a sales or letting agent without hesitation.

Stephen · 25 February 2024

★★★★★ 1/5

Google

I don’t know where everyone else has gone for speedy service but I’ve tried countlessly over the last 3 days to get ahold of them for one viewing. Waiting on hold for more than 10 minutes a time and if you are lucky enough to get through then ‘your information will be passed onto the team’. Whoever this “team” is they keep passing my information to must be getting bored of all my requests for a simple ring back to discuss. Save your time and effort, go elsewhere.

Ed · 17 April 2023

★★★★★ 5/5

Google

Mark was a pleasure to deal with. He made everything incredibly easy for us and was very fast to respond to any queries we had. I would absolutely recommend him to anyone!

Nick · 23 April 2024

★★★★★ 5/5

Google

Mark helped us in renting our home in Mayfair. He is professional, efficient and a problem solver, always willing to help, genuinely. At no time he expressed discomfort on what it was a rather difficult tennancy for more than one reason. I can tell he is hard working and I will recommend him to friends. Thank you Mark!PositiveResponsiveness, Quality, Professionalism

Emanuel · 23 October 2021

★★★★★ 5/5

Google

I recently rented a flat via Mark, and have been in situ for 2 months. Both in the initial agreement process and subsequently in resolving a couple of small issues, around plumbing and the fridge, I have found Mark's service levels exemplary. It has made the whole process far easier and friendlier than I have previously experienced. I have no question in recommending him as an agent.

Chris · 24 October 2019

★★★★★ 5/5

Google

From the first email, Mark was attentive and answered our questions in a timely and clear manner. It was very easy to set up viewings and he explained all next steps very quickly so we could sort out all of the admin without hassle! Thanks Mark

Kath · 17 April 2023